I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
Company replied
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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10/10 for 3store Trinity Centre
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contract renewal face to face with someone who listened to, heard and met my contract needs for the next 24 months. Together we looked at advantages of each of the plans for example worldwide roaming and decided on the most appropriate plan for me.
Thank you Nick you are a credit to the company.
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Jan, thanks for the lovely feedback. We're delighted to hear that Nick at our Trinity Centre store provided skilled assistance with a warm and friendly approach, took the time to understand your needs, guided you through the available options, and helped you choose the right plan with ease.
- Three Social Media Team
Excellent Instore Service
The advisors were all very helpful especially Wojtek who was extremely patient and explained the packages clearly. Overall Great value for money and Excellent service.
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi, Fatima! We’re happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 - Three Social Media Team
My client advisor was absolutely amazing!!
My client advisor was absolutely amazing!! (I lost his name but the username on my receipt is Wojciech)
He was so helpful, took the time to sit with me, was very patient and gave me clear explanation on eSIM and did all the steps with me - which I really appreciated!
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Rachel! 🎉 Thank you for this amazing shout-out to Wojciech, it means the world to him!He always loves taking his time to guide our customers and ensure everything works perfectly. 😎 — Three Social Media Team
Aneesa helped me out to get me new…
Aneesa helped me out to get me new contrac and she is so lovely and polite
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Hama, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Aneesa, and we’re always here to help. ☺️ - Three Social Media Team
Wojtek at the the Three shop in Leeds…
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two days in a row to answer any questions.
Thank you so much, highly recommendwd
September 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Cristina,
Thank you for sharing this lovely feedback. We're so pleased to hear Wojtek was patient, supportive and took the time to help you find the right solution, as well as getting your new phone set up. We'll make sure your kind words are passed on to him.— Three Social Media Team
Extremely helpful and professional
The staff were so helpful and found the best way to solve our queries and get us the best deal. Faz was great and explained everything very clearly for me and my husband. Thank you
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Rachel! 🌟 We are absolutely thrilled to hear that our team and Faz could deliver such a smooth experience, secure a fantastic offer, and break down all the details perfectly for you and your husband. ✨– Three Social Media Team
Absolutely lovely service
Absolutely lovely service, walking out very happy, Wojtek talked me through everything (very patient as I have no clue on tech) and also saved me money. Lovely experience! Thank you
August 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Sammi, we’re pleased to know Wojtek made your visit a positive one by offering thoughtful guidance and helping you choose an option that worked well for you. — Three Social Media Team
Great, efficient, and friendly service
Went in after my phone broke while at work. Faz took care of me, sorted me out the phone I wanted, and organised everything to help it be as cheap and easy for me as possible. Friendly, helpful, and honest service and I left with exactly what I wanted quickly and at no great cost. Couldn't ask for more.
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Jacob, we are glad Faz set you up with your new phone quickly and kept everything within your budget. Thank you for the 5 ⭐ review! - Three Social Media Team
Aneesa Was absolutely brilliant went…
Aneesa Was absolutely brilliant went above and beyond, couldn't have done anymore than what she did. Great customer service as always thank you
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Margaret, great to hear that Aneesa made the process quick and easy for you. Thanks for the awesome 5⭐ review!-Three Social Media Team
Fantasic best service ever from Nick…
Fantasic best service ever from Nick and the rest of the Three Trinity
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey John, thank you for sharing this amazing 5⭐ review! We’re thrilled Nick gave you such a fantastic experience. – Three Social Media Team
Broadband and phone swap
Dan in Trinity Leeds was great, helpful and knowledgeable. Swapped our broadband and phones smoothly at a good saving.
Plugged device in when got home and it worked quickly with excellent strength.
So far so good 🙏🤞
Thanks 😊
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Dawn, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Dan could make your experience smooth and enjoyable. – Three Social Media Team
Wojtek was really helpful
Wojtek was really helpful - gave me the best deal and knew exactly what I wanted. Me and my wife are really pleased with the service. Thanks again 🙏🏽
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Umar! 🌷 We’re thrilled to know Wojtek made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Excellent and smooth service at the…
Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Seonwoo, we really appreciate your feedback. It’s wonderful to hear that your experience at the Leeds Trinity branch was smooth and that the team offered such welcoming and focused assistance while helping you with everything you needed in no time. Your recommendation truly means a lot to us.
– Three Social Media Team
Wojtek is a very nice man
Wojtek is a very nice man. Really helpful too.
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Steel, thank you for recognising Wojtek. We’re pleased his approach made your time with us a positive one — Three Social Media Team
Bish bash bosh
Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sam, we’re pleased to hear that our team provided clear guidance and support throughout your interaction. Thank you for the feedback! 😊
-Three Social Media Team.
Really great advice
Really great advice, explained everything very clearly and got me a great deal. Thankyou Wojtek
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Olivia, we’re glad to hear Wojtek offered such clear guidance and helped you find the right deal. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Had great customer service from Dan and…
Had great customer service from Dan and Aneesa, would recommend!
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Amazing, Mark! We're delighted to hear Dan and Aneesa gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team
Very good service ☺️☺️☺️☺️ from Wojtek
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Franklin, we’re really pleased to hear that Wojtek was able to support you so well. Thank you for sharing your feedback! 😊
-Three Social Media Team.
Aneesha was exceptional
Aneesha was exceptional! Great customer service 👌
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Warwick, we appreciate you taking the time to leave this review. It’s great to hear Aneesha handled everything smoothly and offered strong guidance throughout.
— Three Social Media Team
Hammaad was very helpful and friendly
Hammaad was very helpful and friendly. Happy with the new deal :)
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your kind words, Simone. We’re delighted Hammaad made the process easy and offered reassuring support throughout.
— Three Social Media Team
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