I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
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Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
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Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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Aneesa was amazing with her service
Aneesa was amazing with her service. I came here to collect my collection and forgot to bring my id. I explained my situation and instead of asking me to come again tomorrow, she figured a way to make it easy for me. Outstanding customer service!
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mehdi,
That’s amazing to hear ⭐ Aneesa will be so pleased to know she was able to make things easier for you. We’ll make sure your kind words reach her. -Ayesha
Super experienced
Wojtek was super helpful.
Highly knowledgeable and polite
More like him and world would be so much better
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Piotr, we’re happy to hear Wojtek impressed you with his knowledge and kindness. Thanks for taking the time to leave feedback. -Ayesha
Great offers and customer service from…
Great offers and customer service from Wojtek.
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Balraj, thanks for sharing this — great to hear Wojtek provided you with excellent customer service and some strong offers. Really glad the visit worked out well for you. -Shivam
Great experience and greeting very well…
Great experience and greeting very well by Teck
May 24, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Sam, thanks for your feedback. It’s great to hear you had a positive experience and were welcomed so well by Teck. -Kishan
Hammaad was very fast and Informative…
Hammaad was very fast and Informative always smiling and friendly thank you
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Igor! Great to know Hammaad made everything clear and easy while keeping a positive approach. -Suhaas
Hammaad was professional and extremely…
Hammaad was professional and extremely helpful 5 star service
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Gloria, it’s great to hear your visit was such a strong one. Hammaad clearly stood out with his professional approach and the care he showed in supporting you throughout. Thanks for sharing this with us -Shivam
Aneesa was very helpful in the Leeds…
Aneesa was very helpful in the Leeds store when after assisting me with an issue. She also saved me money on my contract.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We really appreciate the feedback! It’s brilliant to know that Aneesa took such great care of you in our Leeds shop. Helping you fix that problem is exactly what we love to hear. 😇 -Prabhjeet
Hammaad gives great service always very…
Hammaad gives great service always very nice
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Jawad, that's brilliant! We're super happy to hear that Hammaad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Brother Hammaad laughing and joking and…
Brother Hammaad laughing and joking and sort me a good contract
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for the review, Ahmed. Great to hear you had such a positive experience and that Hammaad made the process easy while helping you find the right contract. -Shivam
Voytex is an amazing Customer Adviser…
Voytex is an amazing Customer Adviser at the Three shop in Trinity Centre, Leeds. He has helped me with care.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lindsey. It’s fantastic to hear that Voytex provided such thoughtful support during your visit to our Leeds Trinity store. We're so pleased you had such a positive experience with us! -Kishan
Excellent experience in store upgrading…
Excellent experience in store upgrading to the new honor magic 8 and honor tab deal with Faz. Top deal, great communication and overall very pleased with everything he did for me.
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Jesal. It is brilliant that Faz was so clear and efficient while assisting with your recent upgrade and bundle. We are glad that he provided such a high standard of care throughout your visit. -Kishan
The staff are very fantastic
The staff are very fantastic
I met Eric the second day he help me with everything it's absolutely amazing guy am so please with my new contract with three I was a old customer of EE but I experience big difference now Eric deserves awards he is an amazing caring guys
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey there! We’re really happy to hear that our team was able to help you out. Eric will be so happy to hear your kind words 😄
He really looked after you, and we love that 🙌
We’re glad your move from EE to Three feels like a big win 💛 -Ayesha
Excellence service by from wojtek…
Excellence service by from wojtek customer service.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sange, we’re so happy to know you received the best help from Wojtek! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
Great service from Wojtek.😊😊😊
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sonam, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Wojtek made your visit exceptional. -Ashifa
Dan & Aneesa
Both advisors - Dan & Aneesa - Explained deals clearly & in simple terms for me giving me options & saving me mo Rubin my deal. It was tailored to me because they asked questions about what I/my children needed from our contracts. Very happy r dry time I come into Leeds 3 shop.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Louise, thank you for sharing your experience! It’s brilliant to hear that Dan and Aneesa took the time to find the right fit for your family and helped you get a better value. We’re so glad you always have a positive visit at our Leeds store! -Shivam
Good service.Nice atmosfer.
Hammad was very nice Good service.Nice atmosfer.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Marcin! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Hammad brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
Very helpful and quick with the…
Very helpful and quick with the requirements and order. Thanks.
Wojciech was great 👍
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Ian, every cherished memory is shaped by people like Wojciech, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
The staff were very helpful especially…
The staff were very helpful especially Ane
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, thanks for taking the time to share your feedback.
We’re really pleased to hear the team were helpful, and it’s great to know Ane made a positive impression during your visit. -Shivam
Dan and.his team are happy lovely sales…
Dan and.his team are happy lovely sales team. Ever Smiling and welcoming
April 30, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Your kind words bring us joy, Dyson. We believe every visit should feel welcoming and empowering, no matter how often you stop by. Dan and the team turned routine assistance into something special for you. -Ashifa
I had no problem Not at all
I had no problem Not at all. Eric great service
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Boom 💥 Michael, it’s stellar to know Eric provided such spot-on support. Hope your week stays bright 💫 -Arvind
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