I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
Company replied
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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Excellent service as always
Excellent service as always
10 out of 10!
Nick is a credit to the company
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Dudley. It’s fantastic to hear how smoothly everything went, and we’re thrilled that your interaction left such a strong impression. Nick’s dedication truly shines through, and your feedback will mean a great deal to him. -Manavata
Very happy.
Came to update my phone and Shah was brilliant. Very kind and pleasant and was very helpful.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Friendly and supportive people
Changed my sim to Three today
Hammaad helped me with all the setup and he was very friendly
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Welcome, Harshali! It’s so exciting to see the trust you’ve placed in us. Hammaad did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Great data deal from Aneesa
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Timothy, thank you so much for sharing this. It’s great to know Aneesa took such good care of you and helped you find the right option. -Afaq
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your lovely feedback, Piotr. We’re happy to hear you felt well supported and expertly guided. 😊 -Veronica
Very good service from Wojciech
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Cheikh, we appreciate your kind words. It’s great to hear Wojciech’s dedication made your experience seamless and positive. -Suhaas
Extremely happy,
Extremely happy,
Customer officer named Wojtek is excellent one.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Frobert. We’re delighted to know you’re extremely happy with the service you received. Wojtek will be thrilled to hear your kind words. 🌸 -Ayesha
Very helpful customer service with…
Very helpful customer service with Sway. Couldn’t fault it!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you so much for sharing this, Nick. It’s incredible to hear how smoothly everything went during your visit. Sway will be absolutely thrilled to know their support made such a standout impact. -Manavata
I came into the Leeds shop today for a…
I came into the Leeds shop today for a query regarding my sim card hammaad and sami were extremelh helpful quickly sorted my query and also added an additional 3 plans to my account with a new phone giving amazing value for money will be sure to reccomend them to family and friends the leeds store is the best
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Superb, Flora! 🌟 We’re pleased to hear Hammaad and Sami were able to help with your SIM query and also set you up with additional plans and a new phone. It’s great to know you found real value and that the Leeds store team made such a strong impression. 💛 -Prabhjeet
Reply from Three UK - 3Store Leeds (Trinity)
Hi Brian, thanks for sharing. It's great to hear that you felt supported and that everything was taken care of. -Kishan
Speedy service
Speedy service, awesome deal, great assistance from Hammaad.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That’s wonderful, Darren! 😊 We’re delighted that Hammaad made everything seamless for you. Enjoy the rest of your day! ✨ -Veronica
Hammaad brother giving great service 5…
Hammaad brother giving great service 5 star always sort us many sim card contract and house wifis yet again great service
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Jaanshu, we’re thrilled Hammaad helps simplify your experience. Thank you for sharing your valuable feedback. -Suhaas
Aneesa is my favourite person that I’ve…
Aneesa is my favourite person that I’ve spoke to today. I was stuck and needed help. She was so helpful and friendly. Truely thankful
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That’s awesome, Teigan 🎉 We’re glad you received such caring and helpful support. Aneesa went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Had a great experience with Hammaad In…
Had a great experience with Hammaad In Trinity Shopping Mall he add couple lines to my acxount very happy
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Tayyab, for your kind words! 🎊 We’re delighted to hear that Hammaad at our Trinity Shopping Mall store gave you such attentive care. It’s fantastic to know his support made adding those extra lines to your account feel effortless and left you feeling pleased with the outcome. 😇 -Prabhjeet
The service was fantastic
The service was fantastic. Recommeneded. Thanks to Hammaad.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Nothing delights us more than knowing you’re happy, Glynn! Thank you for celebrating Hammaad’s efficiency, your recommendation to your loved ones is our greatest compliment ❤️ -Arvind
Wojtek was so polite
Wojtek was so polite, helpful and welcoming. He didn’t make us feel silly for asking questions on the process and was really thorough in explaining everything.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Stan, Wojtek is a shining example of what exceptional service looks like. His thoughtful and thorough approach turned a complex process into something manageable and even enjoyable. His ability to make you feel comfortable and informed, without ever making you feel rushed, is something truly special. -Manavata
NICK patiently explained everything…
NICK patiently explained everything well. Excellent customer service. Only issue was what colour to choose!
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We’re really glad to hear Nick gave you such great support, Richard. We want every customer to feel this happy with our service. 🌺 -Ayesha
Exceptional
Exceptional customer service from Hammaad made my questions easy and gave me a good deal
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Janet, it's wonderful that Hammaad could provide such clear support and help you find a great value plan. -Kishan
Most excellent friendly advice and…
Most excellent friendly advice and super-efficient service. What a star!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing that wonderful feedback. It’s fantastic to hear how well you were supported, and we’re thrilled that the guidance you received left such a strong impression. -Manavata
Had a great experience with Sami
Had a great experience with Sami, who gave me a breakdown of options and chose me the best deal based off my needs. Highly recommend
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Aqib! It is wonderful to hear that Sami provided such an exceptional interaction by detailing your various choices and ensuring you secured the most suitable package for your requirements. We are delighted that you are so happy to suggest our service to others! -Kishan
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