First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and... See more
Company replied
Location
Switch location336 Almondvale South, The Elements, EH54 6HR Livingston, North, GB
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See what reviewers are saying
Head really good experience with Cheryl help me upgrade my current plan really happy
Company replied
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, kn... See more
Company replied
⭐⭐⭐⭐⭐ I had an absolutely brilliant experience at the Three store in Livingston Centre, thanks to Lewis and Sean! They were incredibly friendly and welcoming from the moment I walked in, and we... See more
Company replied
Company details
About Three UK - 3Store Livingston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
336 Almondvale South, The Elements, EH54 6HR, Livingston, North, United Kingdom
- 01506440945
4.8
Excellent
123 reviews
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Head really good experience with Cheryl…
Head really good experience with Cheryl help me upgrade my current plan really happy
October 17, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi there, we're really glad to hear that Cheryl made your upgrade feel simple and stress-free. Enjoy your new plan, and thank you for choosing us.- Three Social Media Team.
Reply from Three UK - 3Store Livingston
Thank you for the fantastic review, Stephen. We are incredibly proud of our team for maintaining such high standards of care for our customers. – Three Social Media Team
Andrew was very helpful and very…
Andrew was very helpful and very efficient
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Euan, we're glad to hear Andrew was able to provide the support you needed and make the process smooth and straightforward for you. Thank you for the feedback. 😊💚
-Three Social Media Team.
Came to Craig at Livingston outlet for…
Came to Craig at Livingston outlet for help with my phone. he is very patient helpful and knowledgeable. Will be back
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Lauren, you've just made our day ✨ It's wonderful to hear Craig's patience, expertise and helpful support made such a positive difference while helping with your phone. We'll be delighted to welcome you back again 💙
Three Social Media Team
Great service and Craig gave me a great…
Great service and Craig gave me a great deal for my iPhone 18 pro.
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
We love hearing this, Kyle. What a fantastic shout-out for Craig. We're delighted he could help you secure a great deal on your new iPhone 18 pro.
Three Social Media Team
Dealt with Craig
Dealt with Craig, great customer service! Nice guy!
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Boom 💥 Reviews like yours make our day. Gareth, we're delighted Craig's customer service earned such a fantastic shout-out 💙
Three Social Media Team
Nathan was a gem
Nathan was a gem, very helpful and kind. Easy and quick service with everything explained very well. A pleasure to be served by him.
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey Wiktoria, we're glad to hear Nathan made the process smooth and ensured everything was taken care of efficiently. Thank you for the feedback. 😊💚
-Three Social Media Team.
Customer service given by nathan was…
Customer service given by nathan was great. I am very happy to come and having talk with nathan and finally my contract on iphone 18 pro max is also successful.❤️
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi Hanzila, thank you for your wonderful feedback. We're delighted to hear that Nathan provided outstanding assistance in securing an ideal deal and created a smooth and hassle free experience throughout. Enjoy your new device.
– Three Social Media Team
Just upgraded phone at 3 store…
Just upgraded phone at 3 store Livingston and Andrew was fantastic in helping me chose new phone and contract.
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for the awesome review, Paul! We're really glad to hear that Andrew made your upgrade experience simple and stress-free. Enjoy your new plan, and thank you for choosing us.-Three Social Media Team
Andrew was a huge help with me today to…
Andrew was a huge help with me today to get me sorted with a new phone that I had been putting off for months. However I came in and was greeted and made to feel comfortable
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi, Lewis. We're thrilled to hear that Andrew made you feel welcome and took the stress out of getting your new phone. It’s easy to put those things off, so we're glad we could make the process smooth and easy for you. 😇 - Three Social Media Team
Andrew was really helpful and it was…
Andrew was really helpful and it was easy to get a new phone
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi Cameron, thank you for your wonderful feedback. We're delighted to hear that Andrew provided excellent support in helping you get your new device and made the whole process quick and hassle free.
– Three Social Media Team
Cheryl help me with everything
Cheryl help me with everything. Very helpful.
September 6, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
That's brilliant, Dorota 🌟 We're delighted Cheryl made sure everything was taken care of with such care and attention 💙
- Three Social Media Team
Reply from Three UK - 3Store Livingston
Hey Nicola, thank you for your 4⭐ review! 😊 We're pleased to hear that you had a good experience with our service. We greatly appreciate your feedback and will continue working hard to provide even better support in the future.-Three Social Media Team
I had an amazing customer service with Nathan…
I had an amazing experience with Nathan at the Three mobile store in Livingston. He was very helpful, polite, friendly, and professional throughout my visit. Nathan understood exactly what I needed, explained everything clearly, and made the whole experience comfortable and pleasant.
Excellent customer service like this deserves recognition. Nathan is a real credit to the store, and I would highly recommend visiting this Three store. Outstanding service!
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi Navpreet, what a fantastic review to receive. We're delighted Nathan provided such a reassuring and seamless experience at our Livingston store. Thank you for sharing your experience with us. 💜
Three Social Media Team
Cheryl helped me at the Livingston…
Cheryl helped me at the Livingston store when I came in and enquired about the wireless broadband. Smooth and easy process and she got it set up for me.
September 4, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hello Caitlin, we’re pleased Cheryl made your visit to our Livingston store simple and welcoming. Thank you for taking the time to leave us such a lovely 5 ⭐ review! - Three Social Media Team
Staff member was friendly and helpful
Staff member was friendly and helpful
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi Pam, comments like yours are always appreciated. We're pleased the support provided made a real difference. Wishing you a wonderful day ahead. 💜
Three Social Media Team
Great experience in the shop
Great experience in the shop, Craig was fast and efficient and knew what he was doing and willing to put up with all my silly questions.
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hi Sam, it’s lovely to know Craig made your shop visit enjoyable, handled everything with expertise and took the time to answer all your questions — Three Social Media Team
Picked up a holiday sim for going…
Picked up a holiday sim for going abroad soon with help from nathan very quick and easy!
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Hey James, thank you for your fantastic 5 star review! 🌟 We're delighted to hear that Nathan made everything straightforward and hassle-free ahead of your upcoming travels. 😊-Three Social Media Team
Nathan was very knowledgeable and…
Nathan was very knowledgeable and friendly many thanks
August 27, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
That's fantastic, Mary. We're glad to hear that Nathan provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😇 - Three Social Media Team
Andrew was very helpful and I was able…
Andrew was very helpful and I was able to renew my contract. He has provided with clear and detail information and supported in making the right decision to move forward with my contract. Thank you.
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Livingston
Thank you for the wonderful 5⭐ review, Loreta! We’re so pleased to hear that Andrew guided you through your renewal with clarity and care. -Three Social Media Team
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