The problem was resolved after contact with customer services and brilliant support from Three staff by Paula n chistino
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See what reviewers are saying
I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point... See more
Company replied
I’ve been a 3 customer for 23 years and renewed my iphone and contract again for another 2 years, great service as usual from Ian who has been here in my local store every time I’ve visited in all tho... See more
Company replied
It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more
Company replied
Company details
About Three UK - 3Store Mansfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom
- 01623658551
4.8
Excellent
62 reviews
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Came into the store to get honour V6…
Came into the store to get honour V6 Ian was great from start to end was able to get a great deal. 2nd contract I have now got through Ian.
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thanks for the amazing feedback, Jamie! 🌟 We’re glad to know that Ian made such a positive impact and helped you secure another excellent offer. – Three Social Media Team
The problem was resolved after contact…
The problem was resolved after contact with customer services and brilliant support from Three staff by Paula n chistino
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you, Neil. We’re really pleased to hear that everything was sorted smoothly and that Paula and Christino were able to guide you with such care. 😇 - Three Social Media Team
Ian the member of staff who assist me…
Ian the member of staff who assist me was very good and helped me sort out the contracts I wanted. He also sorted out my PAC codes so I could keep all my numbers
Very happy
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
That’s brilliant, Nathan 🌟 we are pleased to hear that Ian provided such expert care to align your agreements and handle the number porting smoothly. Wishing you plenty of smiles ahead 🌸 -Arvind
Friendly
Friendly, experienced, helpful and made process much easier than if the conversation was on phone or chat messages
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for your review, Maisie! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Everyone should move to three
Was very helpful and big thank you for mat helping me set up a business account up with three and pricing around amazing worth every penny I would recommend anyone to go leave any other network and move to three because unlike EE and O2 ripping you of three actually looks after there customer and the customers pocket and always works there prices around what best for you
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Great to hear, Kyle, that Mat provided such helpful support in setting up your business account and tailored the pricing to suit you—fantastic experience all around! -Shivam
The staff were all very friendly and…
The staff were all very friendly and extremely helpful. Will definitely be returning
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for the amazing review, Emma! We’re so pleased you had a fabulous experience with our team. 😊 -Veronica
Very happy as always
Very happy as always, great stuff from Ian and the gang.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
We really appreciate you sharing this, Christopher. Delighted to hear Ian and the gang continue to give you a great experience. -Shivam
Great experience
Great experience. Mat was extremely knowledgeable and very helpful.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Jessica! That’s amazing to hear! Kudos to Mat for making the experience extraordinary. Thank you for your kind words! -Ashifa
Customrr advisor
Customrr advisor, Paula, was first class and a credit to the company.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey John, we love hearing this! Paula will be thrilled knowing the care provided turned your visit into something special and brought in a glowing 5 ⭐. -Ashifa
Brilliant sorted out my wain in minutes…
Brilliant sorted out my esim in minutes unlike the online help desk 😂
Trust me always use the store !!!!
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Wow, Jonathan, what a fantastic 5 star review! It’s wonderful to hear how well the team supported you. We’re delighted everything was sorted so quickly 😊 -Samad
Absolutely brilliant service always do…
Absolutely brilliant service always do the best for you don't push you onto phones what are not for you and explain everything fantastic staff
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Josie, thank you for the 5⭐ review! We're thrilled to know our team made your experience seamless. -Maryalex
Dom the customer service advisor
Dom the customer service advisor that i dealt with has sold me my last 3 phones. Very friendly and knowledgeable guy. Made the whole to upgrade process super easy
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for sharing this with us, Lewis. It’s great to hear how consistently Dom has supported you and made the upgrade process straightforward. -Afaq
Helpful
The staff and service is really helpful and informative, Paula who helped us was really friendly.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Hannah, we’re so glad Paula and the team could support you and make your experience positive. Thank you for sharing your lovely feedback 😊 -Maryalex
I have been with 3 for over 20 years…
I have been with 3 for over 20 years now and I would never ever swap. Paula was so helpful with sorting out our contracts today I would have no problem recommending the 3 shop in Mansfield.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Hey Sarah, your loyalty over 20 years is incredible and so appreciated. Paula helped with your contracts and made everything straightforward. Your recommendation of our Mansfield branch is truly valued. -Samad
Great service
Mateusz was really helpful and helped us massively. Would highly recommend this store in Mansfield four seasons.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Fantastic to hear this. Mateusz clearly made a strong impression, and it’s great knowing the Mansfield Four Seasons team delivered such solid support. -Manavata
Reply from Three UK - 3Store Mansfield
Thank you for your feedback, Annon! We’re so pleased Mat was able to get your phone issue sorted with such helpful support. 😇 -Prabhjeet
Helpful & friendly
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Wow, we absolutely love hearing this, Sheila! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Mateusz and Paula were very helpful in…
Mateusz and Paula were very helpful in helping me set up my phone, brilliant service.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
We’re overjoyed by your feedback! Mateusz and Paula's care and support made the phone setup a truly uplifting experience. Thank you for this wonderful 5 ⭐ review. -Ashifa
Absolutely fantastic help and all round…
Absolutely fantastic help and all round brilliant service from Ian, would never want service from anyone else. Thank you 😊
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Melanie, thank you! We’re delighted Ian gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰 -Ayesha
I have received an excellent service
I have received an excellent service, the customer adviser have give me an excellent support on offering me the best deals I could wish for. Professional attitude and respectfully listening to my issues and queries. I am again very satisfied with the service at the shop in Mansfield.
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Mansfield
Thank you for leaving such a lovely review 🌟. We’re thrilled to hear our team in Mansfield gave you the support and deals you were hoping for. It’s great to know their professional and respectful approach made such a difference to your visit 🙌. Your feedback really means a lot to us. -Shivam
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