Three UK - 3Store Meadowhall II Reviews 

156
TrustScore 5 out of 5

4.9

7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB


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Rated 5 out of 5 stars

Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more

Company replied

Rated 5 out of 5 stars

Great experience today in the 3 store at Meadowhall. Hadeeqah was very helpful and ensured me and my husband were on the best possible deal.

Company replied

Rated 5 out of 5 stars

I was served by a lad called Yoosuf. He was very accommodating for an old non-techie. He was very helpful and knowledgeable

Company replied

Rated 5 out of 5 stars

Yoosuf was extremely helpful, he sorted my account out which I couldn't get into He was very pleasent and very helpful. He even entered my £10 voucher number for me. excellent Service.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Meadowhall II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom

  • 01142569376

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam went above &beyond my…

Sam went above &beyond my expectatations,absolute Gentleman Absolute Pleasure Extremely Helpful

August 15, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Andrew, we’re pleased Sam’s commitment and thoughtful approach made your experience stand out. It’s great to know the service provided created such a positive impression. — Three Social Media Team

Rated 5 out of 5 stars

Very helpful

I was served by a lad called Yoosuf. He was very accommodating for an old non-techie. He was very helpful and knowledgeable

August 12, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for this brilliant 5⭐ review! Great to hear Yoosuf provided patient, knowledgeable support and made everything easy during your visit.
– Three Social Media Team

Rated 5 out of 5 stars

Great service

We were served by Yoosuf. Helped us a lot. Very patient

August 14, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Harriet, thank you for your fantastic rating. We’re delighted to know that Yoosuf delivered exceptional support, creating a smooth experience for you.
-Three Social Media Team

Rated 5 out of 5 stars

Great experience today in the 3 store…

Great experience today in the 3 store at Meadowhall. Hadeeqah was very helpful and ensured me and my husband were on the best possible deal.

August 13, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Oh wow, Amelia! Thank you for sharing your thoughts about Hadeeqah. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team

Rated 5 out of 5 stars

Just upgraded my phone with sam…

Just upgraded my phone with sam absolutely amazing service an extremely helpful and quick process

August 13, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Ricky, we appreciate your review. It’s great to hear Sam guided you through the upgrade efficiently and provided excellent service throughout the process.
– Three Social Media Team

Rated 5 out of 5 stars

Good service from Zainab

Good service from Zainab

August 12, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi there, thanks for the 5⭐ feedback! Happy to know Zainab made things easier for you. – Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service, Kelly explained everything thoroughly and wasn’t forced into anything

August 7, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for the 5⭐ review, Ryan! We truly appreciate you sharing your experience. It’s wonderful to hear that Kelly provided you with outstanding care. – Three Social Media Team

Rated 5 out of 5 stars

Kelly was extremely helpful in renewing…

Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferred from his normal provider

August 7, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Joanne. We are delighted that Kelly provided such an informative and supportive experience while handling your mobile contract renewal. It is wonderful to know she also looked after your son and made his transition from his previous provider so seamless for you both.— Three Social Media Team

Rated 5 out of 5 stars

A great experience

Farhana was welcoming from the moment we walked into the store. She took us through our options and was flexible. Everything was clearly explained.

July 31, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Sally, thank you for sharing your experience with Farhana today. We are so glad she gave you such a warm greeting and broke down your choices so beautifully. — Three Social Media Team

Rated 5 out of 5 stars

Amazing service from joe for our…

Amazing service from joe for our broadband

July 31, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi, Rob. We're absolutely delighted to read your feedback regarding our home internet setup. It's fantastic that Joe went above and beyond to deliver such a seamless and top-tier experience. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Excellent service with zainab

July 26, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Becky, we are so pleased you had such a positive experience during your time with Zainab today. Providing top-tier assistance is exactly what we aim for, and it is wonderful to hear that your visit went so smoothly. Thank you for taking the time to post this.— Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Tanny very knowledgeable. Easy and quick upgrade

July 24, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Dave, we appreciate your feedback. It’s great to know Tanny’s expertise helped make your upgrade experience smooth and efficient.
– Three Social Media Team

Rated 5 out of 5 stars

5102

Sam was very helpful in helping me to terminate my old 3 contract and to enter into a new 5G MiFi Hub contract.

He did all this whilst I was in the store at Meadowhall. He was cheerful throughout.

July 21, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi David, thank you so much for sharing your experience. We are thrilled to hear that Sam at our Meadowhall store looked after you so well. It is great to know he made switching over to your new 5G MiFi Hub seamless and cheerful. Enjoy your new connection!— Three Social Media Team

Rated 5 out of 5 stars

Fantastic service

Tanny was very helpful, he showed me a deal and ensured I was happy with all costs throughout. He was kind and knowledgeable

July 21, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Melissa, we’re really pleased to hear that Tanny offered attentive support and guided you through everything clearly. Thank you for sharing your experience with us. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Meadowhall Sheffield branch.

Yoosuf was extremely helpful, he sorted my account out which I couldn't get into He was very pleasent and very helpful. He even entered my £10 voucher number for me. excellent Service.

July 18, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Stephen, thanks for the fantastic 5⭐ review! We’re delighted Yoosuf provided such dedicated support and made everything simple for you at our Meadowhall Sheffield store.
Three Social Media Team

Rated 5 out of 5 stars

Upgrade

Kelly was absolutely fantastic and extremely efficient and I left a very happy customer

July 12, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

This made our day 🌈 Mark. We’re overjoyed Kelly’s prompt support made such a positive difference and left you smiling 🌼

- Three Social Media Team

Rated 5 out of 5 stars

Customer service

The employee called Farhana was an absolute delight to work with - she was super helpful and polite, very comforting with the family members I came with that aren’t very tech savvy, and made my enquiry super easy to solve. She even ensured that I could return whenever to get extra help if something went wrong. Amazing customer service, and would recommend to anyone looking for a great experience with phone companies.

July 8, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Ismail! We’re so glad Farhana provided such friendly and attentive support to you and your family. Thanks for the recommendation and feedback! ✨ – Three Social Media Team

Rated 5 out of 5 stars

Excellent customer Service from Sam at…

Excellent customer Service from Sam at Meadowhall. What a great member of staff, so polite and helpful. All the staff are good in there.

July 4, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

That’s impressive, Jack 🎯 We’re delighted Sam’s courteous support at Meadowhall made such a positive impression, and it’s wonderful to know the whole team continues to shine 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Mr Yoosuf helped us

Mr Yoosuf helped us, he was professional, patient and nice. We got sour iPhone 17 pro .

June 24, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Mavis, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Yoosuf. - Three Social Media Team

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