I have been in several times to add different things onto my current plan. I have spoken with Sophie and Adil on many occasions and they have always been very helpful and guided me through each step o... See more
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Popped into my local store in Nuneaton as my airtime plan had ended and wanted to know what offers were available. Very helpful staff member(Jay) explained that a SIM only plan was a cheaper option an... See more
Company replied
Adil was extremely helpful, polite kind and caring. Made every effort to provide me with Optimum customer service. I am very satisfied with his service. Thank you Adil you get 5 🌟 frome
Company replied
Went in the tiny shop, no phones on show, one table occupied. Needed a new phone, but was advised I can't without any ID. Had no idea of this change. Left disappointed.
Company replied
Company details
About Three UK - 3Store Nuneaton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Market Place, CV11 4EG, Nuneaton, South, United Kingdom
- 02476372105
4.8
Excellent
89 reviews
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Reply from Three UK - 3Store Nuneaton
Thank you for your feedback, Jack. It’s great to know Adil provided outstanding support. ✨ — Three Social Media Team
tiny shop, couldn't get what I wanted.
Went in the tiny shop, no phones on show, one table occupied.
Needed a new phone, but was advised I can't without any ID.
Had no idea of this change.
Left disappointed.
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Fiona, we're sorry to hear you left disappointed. We can appreciate how frustrating that must have been when you were ready to purchase a new phone.
Valid photo ID may be required for certain purchases and account-related transactions as part of our security and verification process. If you're planning to visit a store again, we'd recommend bringing a valid photo ID with you. You can find your nearest store here: https://locator.three.co.uk/search.
We hope this helps clarify things and that your next visit goes a little more smoothly.
- Three Social Media Team
Aryan was very helpful
August 28, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
That's awesome to hear! 🎉 Teresa, we're so happy you received such great help from Aryan. Thank you for sharing this! ☺️ - Three Social Media Team
Excellent service
Excellent service, clear explanations and friendly staff
August 25, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey Emeline, thank you for your wonderful feedback and 5 star rating. We're delighted to hear that you had such a positive experience.-Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Hi Pauline, thank you for your feedback. We’re pleased Adil provided a positive experience. — Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Great to know Adil delivered excellent support. We appreciate you taking a moment to leave a review, Hayley😊
-Three Social Media Team.
Perfect guy to help me out adi superp…
Perfect guy to help me out adi superp guy
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey Mandip, thank you for sharing this wonderful 5⭐ feedback. We're glad Adi provided excellent service and made your experience smooth.
Three Social Media Team
Adil was super helpful today thanks so…
Adil was super helpful today thanks so much.
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you for sharing your experience, June. We’re really glad Adil made your experience a positive one. We appreciate you choosing us! 😊
-Three Social Media Team.
Aryan was very helpful with helping me…
Aryan was very helpful with helping me find a great deal as well as transferring all my data across - very happy with the service
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you so much for the top rating, Gulam! ⭐ It is wonderful to hear that Aryan looked after you so brilliantly with her helpful guidance. 😊 — Three Social Media Team
Popped into my local store in Nuneaton…
Popped into my local store in Nuneaton as my airtime plan had ended and wanted to know what offers were available. Very helpful staff member(Jay) explained that a SIM only plan was a cheaper option and included twice as much data plus roaming. So very pleased. Highly recommend.
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi there, Thank you for sharing your experience. We are glad to hear that Jay looked after you so well during your visit and found a package that gives you much more for less. Knowing you walked away satisfied with your new setup means a lot.
Very helpful
Very helpful. When I asked questions he had answered everyone quickly. Adil helped very much with what phone and services I need
July 19, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thanks for sharing your thoughts, Jaedyn. We’re pleased Adil helped you feel confident with your new phone and the services that suit you best.
Three Social Media Team
Jay was extremely patient and helpful.
Jay was extremely patient and helpful.
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey Xavier! Thanks for your feedback, Jay always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Aril was very friendly and helpful
Aril was very friendly and helpful. Would recommend him to friends.
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Elizabeth! We’re really glad Aril has given you such excellent support throughout. Hope you have a wonderful day! 😊 – Three Social Media Team
Adil made the upgrade process easy and…
Adil made the upgrade process easy and gave the information needed
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey Matt, we’re thrilled to hear that Adil was able to assist you so effectively with your upgrade and make the process easy. Thank you for your kind words.
-Three Social Media Team.
Adil was so helpful he sorted my phone…
Adil was so helpful he sorted my phone out straight away,was so pleasant and friendly would definitely go to him again
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hello Kevin, it's wonderful to hear Adil helped you quickly and made the whole experience feel pleasant. – Three Social Media Team
Excellent quick service when sorting…
Excellent quick service when sorting out a new phone. Very helpful staff.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi there. Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that our team provided such quick and helpful service while getting your new phone sorted out.— Three Social Media Team
Adil was very helpful and sorted my new…
Adil was very helpful and sorted my new contract for me very quickly. Lovely team very nice people. Thank you!
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Mia, thanks for the amazing review. We’re glad to know that Adil offered attentive guidance and completed your new contract setup in no time.
— Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Hey Tan, we’re delighted our team made everything smooth and easy. Thank you for the 5⭐ review.
Three Social Media Team
Customer service was excellent.
Customer service was excellent.
Adam at Nuneaton was helpful.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Wayne, we’re delighted Adam made your visit to the Nuneaton store such a positive one. Thanks for sharing your feedback with us.
— Three Social Media Team
Lovely staff and great help from jay…
Lovely staff and great help from jay and Dan
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Annmarie, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Jay, Dan, and the team provided such friendly and excellent support during your visit.— Three Social Media Team
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