Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... See more
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Rani/Dante, Great advisor support from both these guys. Unfortunately because my home address doesn’t have 5G coverage we couldn’t take out a contract. Please get 5G up and running in TN15 post cod... See more
Company replied
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
Company replied
Rani was very helpful and careful as he helped me remove all the virus off my phone and also showcased me the home broadband and mini bundle and the new tablet offers. Would recommend.
Company replied
Company details
About Three UK - 3Store Orpington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
217-219 High Street, BR6 0NZ, Orpington, South, United Kingdom
- 01689825995
4.8
Excellent
93 reviews
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Rani/Dante advisors
Rani/Dante,
Great advisor support from both these guys.
Unfortunately because my home address doesn’t have 5G coverage we couldn’t take out a contract.
Please get 5G up and running in TN15 post code area!
July 31, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Cali, it's great to hear that Rani and Dante provided such positive support. 😊 While it's disappointing that we couldn't get you set up due to the current coverage at your address, we're pleased they were able to assist. You can keep an eye on the latest coverage updates and availability in your area here: https://bit.ly/2ThkuKd. We appreciate your interest in our 5G Broadband service and hope to see coverage expand in the TN15 area in the future.
-Three Social Media Team.
Mohammed and Rani were so helpful I…
Mohammed and Rani were so helpful I needed WiFi and a few sims and they catered to my needs expertly with the support of their manager Patryk
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Amazing, Edosomwan. We're glad that Mohammed, Rani, and Patryk could team up to get your WiFi and SIM cards sorted so perfectly. Thank you for sharing such great feedback. 😇 - Three Social Media Team
Friendly and helpful although advised I…
Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them .
Advised I have already got roaming on my package so didn’t need again .
Mohammed served me from the Orpington 3 Branch shop .
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Juliet, we’re glad Mohammed at our Orpington branch was able to help and give clear guidance. It’s great to hear he explained everything respectfully and confirmed your roaming was already included.
– Three Social Media Team
Mo was very helpful and ensured my…
Mo was very helpful and ensured my phone and data was all safe.
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thank you for your lovely feedback, Daniel. We’re delighted to hear that Mo supported you and ensured everything on your device remained secure. 🌟 – Three Social Media Team
Rani was very kind and helpful as he…
Rani was very kind and helpful as he made sure that my phone was okay and working and showed me some great offers I wish I could have gotten.
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thank you for sharing this amazing 5⭐ review, David! We’re thrilled to hear Rani made your experience so positive. Feedback like yours helps us continue delivering great service.
Three Social Media Team
Mohammed's customer service was very…
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
July 26, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hey Juldeh, it is fantastic to see that Mohammed delivered exceptional support, addressed every point you raised, and successfully finalized your questions today — Three Social Media Team
Helpful great service mohammed
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hey Gwen! It’s wonderful to hear that Mohammed’s support made such a positive difference. Thank you so much for sharing your review. ✨ – Three Social Media Team
Rani was very helpful as he fixed my…
Rani was very helpful as he fixed my phone and very nice man.
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Christine 😊 We appreciate you sharing this! So glad to hear Rani got your phone working perfectly again with his top-notch service. — Three Social Media Team
Rani was very helpful and careful as he…
Rani was very helpful and careful as he helped me remove all the virus off my phone and also showcased me the home broadband and mini bundle and the new tablet offers. Would recommend.
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks a lot, Derrick! It’s so exciting to see the trust you’ve placed in us. Rani did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 — Three Social Media Team
Very welcoming with a smile
Very welcoming with a smile. Got what l needed and solved my problems Rani and Mohammed helped. Excellent Customer Services in this store.
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Lainey, thank you for the brilliant 5⭐ review. We’re happy to hear that Rani and Mohammed provided exceptional support and ensured everything you needed was taken care of at our store.
– Three Social Media Team
Nathan was very helpful
Nathan was very helpful. He provided me with a great deal and supported me with an issue I had on my phone. Best service I’ve ever had in this branch.
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Your shout‑out is WOW ✨ Ken. We’re delighted Nathan’s expert support helped with your device concern while securing excellent value, and it’s wonderful to know this stands out as your best experience at the branch 🌟
- Three Social Media Team
Nathan was very helpful and helped with…
Nathan was very helpful and helped with the Three app for firsr time.
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks for sharing this, Mohamed. It’s great to hear Nathan made your first time using the Three app easy and clear. We’re really pleased the setup went so smoothly for you.
— Three Social Media Team
10/10 customer service
Nathan was a great help. He was quick to fix an issue on my phone even though I am 02 customer. I will move to Three when my contract is finished just because of the service I was given!
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Stephen, we’re really pleased Nathan could sort the issue on your phone with such efficiency. Your kind words and future loyalty mean a lot.
— Three Social Media Team
Reply from Three UK - 3Store Orpington
Hi Ryan, thank you for your kind words. We’re thrilled Mohammed’s support stood out and made a real difference for you.
Three Social Media Team
Staff (Nathan & Dante) were excellent
Staff (Nathan & Dante) were excellent, answered my questions and helped me to make an informed choice about an eSIM, thank you
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Yay, Sunil! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Nathan and Dante is truly awesome! 😎 — Three Social Media Team
The support and understanding of both…
The support and understanding of both Nathan & Rani at the Orpington Three shop was excellent and very helpful.
June 24, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hey Elgar! Thank you so much for ⭐⭐⭐⭐⭐ review about Nathan and Rani! Hope you have a wonderful day 🙂 — Three Social Media Team
Rani was very good work very hard to a…
Rani was very good work very hard to a sure the problem was resolved 5*
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Aaron, we are delighted to hear about your pleasant experience. It is great to know that Rani provided such dedicated support and made sure everything was completely sorted out for you. -Shivam
Rani pWhat a pleasure it was,he solve…
Rani pWhat a pleasure it was,he solve all my promblems.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hey Richard, that's brilliant! We're super happy to hear that Rani gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Rani was super helpful polite and…
Rani was super helpful polite and knowledgeable.
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Aw, we’re so glad Rani gave you the best support, Rob! Big thanks from our side. 😄 -Kashish
I've got the best experience from a…
I've got the best experience from a person which he is on his training.
The guy found me the best deals and done he's best for me.
I do i appreciate his service 🙏
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Such a joy to read this, Kosta 💫 We’re delighted that our colleague brought such dedicated effort and focused support while training, helping you find the right fit 💫 -Arvind
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