The staff were very helpful at three and handled my transaction very straightforward. They answered any queries we had about our broadband and mobile package. The gentleman serving us was really infor... See more
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
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Excellent customer service today at Three! The staff member who helped me(Benjamin) was friendly, professional, and really took the time to understand what I needed. Everything was explained clearly,... See more
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Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
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We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
173 reviews
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Very happy with experience
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Justina, it’s wonderful hearing your thoughts. Knowing that your visit left you feeling genuinely satisfied means a lot to us. We’re always aiming to create smooth, stress free experiences, and your message shows we’re on the right track. -Manavata
Kevin The Superstar
Kevin was absolutely amazing. He gave such a great experience and made our visit in store perfect! We will be recommending Three to everyone! Thanks for the help, Kev 😁
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Big shoutout to Kevin for turning customer service into a full on joyful experience! 🎉 Iona, this is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish
I am very pleased with the two people …
I am very pleased with the two people that sold my phone did ever every thing for me a pleasure . Thank you Vivienne
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey there, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish
We have had great service with the team…
We have had great service with the team giving all sorts of amazing deals. An amazing customer service and ensuring that its met to expectations.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Jolita, we’re delighted our team could provide such attentive support and ensure everything met your expectations. Your feedback means a lot to us. -Shivam
Tuba was lovely
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Sushmasri, we’re delighted Tuba made your experience so pleasant. Thank you so much for the 5 ⭐ review! -Suhaas
Andrei was amazing and managed to sort…
Andrei was amazing and managed to sort my issue straight away!
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for sharing, Fanding! It’s wonderful to know that Andrei resolved everything smoothly. -Maryalex
Jake provided exceptional support
Jake provided exceptional support to both remediate my issue and also reduced my monthly costs. Excellent service.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
That’s brilliant! We’re super happy to hear that Jake gave you all the support you needed. Thank you so much for the 5⭐ review. -Neha
Friendly funny helpful honest staff
Friendly funny helpful honest staff, especially Jake
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Cheryl, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Came in with a minor question which was…
Came in with a minor question which was sorted and explained very well by olga who helped me save £5 on my airtime and was assisted by jake and I left with 2 new tablets
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
🌟 Amazing feedback, Dave! We’re thrilled Olga and Jake worked together to provide such helpful service, guiding you through your query and helping you walk away with more than expected. Thanks for sharing your kind words 🙌 -Shivam
Great experience with Tuba
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Petrisor, this is wonderful to read! We’re delighted that Tuba made your experience such a positive one. Thanks for the brilliant 5⭐ review. -Ayesha
Great service lady helped me not sure…
Great service lady helped me not sure what her name was but she was lovely
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi George, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
laura was nice and helpful
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
What a sweet 5⭐ rating, Gavril! We’re heartened to know this has been your experience with Laura. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Reply from Three UK - 3Store Peterborough
What a sweet 5⭐ rating, Roy! We really appreciate your loyalty and are glad the service continues to meet your expectations. -Ayesha
had a good experience from olga egle…
had a good experience from olga egle and aleksandra thank you
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you, Mitchell! Hearing that Olga, Egle, and Aleksandra made such a strong impact on your visit truly makes our day. Their dedication shines through, and it’s fantastic to know they helped create a standout moment for you. -Manavata
Tuba and Kev were great
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Michael! 🎊 That’s amazing to hear! Big kudos to Tuba and Kev for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Laura was very helpful with all our…
Laura was very helpful with all our queries and exceeded our expectations in terms of customer service. Very happy customer here.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Boom 💥 Reviews like yours truly make our day, Isabel! Delighted to hear Laura offered such brilliant support and made your experience so positive. Here’s to many more great moments ahead 💙 -Arvind
Top marks for Laura!
I was served by Laura and explained that I needed a new iPad and possibly a new iPhone. I am of the older generation, so technology doesn’t come easy to me. However, Laura was very helpful and explained all possibilities - particularly with regards to my iPhone - and allowed me the time and space to make my decision.
When she realised that I wear hearing aids she also, very carefully, explained that my records in-store could be marked so that I receive appropriate assistance in future without having to ask for it. She explained all of this in a very nice way.
The whole experience was very good and I did not feel at all rushed.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Vivienne! This absolutely made our day. Laura is fantastic, and we’re so glad she could make everything clear and comfortable for you. It’s wonderful to know you felt supported and never rushed. We’re always here whenever you need us. 🥰 -Ayesha
Olga was very sweet and understood my…
Olga was very sweet and understood my mum's needs and got her a great deal
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for this fantastic review, Alex! We’re thrilled to hear that Olga provided excellent support and guided your mum to the best deal 🎉 -Neha
Olga - Peterborough shop 🙌
Your assistant Olga was great, she clarified all my questions regarding my contract and gave me all the options possible in order to get another device soon, very professional and friendly, thx again Olga
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Nuno! It is wonderful to hear about your visit to our Peterborough branch. Olga clearly provided a thorough breakdown of your agreement and ensured you were fully aware of the various paths toward your next handset. We are delighted that her expert yet welcoming manner made such a positive impact. -Kishan
Olga was really good and professional
Olga was really good and professional. She helped us with all our issues.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for sharing your experience Ruben. It’s great to hear that Olga offered such strong support and guided you throughout your time with us. -Afaq
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