Staff were brilliant,guy was training but he was so helpful and his colleague helped formulate the deal.Can not praise then enough, professional, fun to deal with and gave a great,deal.
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
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See what reviewers are saying
Came to the store to get my home internet sorted and get the best customer service you could get. The adviser Jake made my journey enjoyable and simple.
Company replied
We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
Company replied
Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
163 reviews
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Thank you Egle!!!!!
Egle was the best. She helped me out so much with the problems on my account, and I really don't know what I would have done without her. I've been a Three customer for 20 years and what Egle did to help has made me feel looked after. She is a true testament to your company, and someone I will be coming back to see in future
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for this amazing 5⭐ review, Marie. We really appreciate you taking the time to send this over to us! Great work Egle 🎉 -Jade
Jake and Egle were wonderful help in…
Jake and Egle were wonderful help in getting my new phone sorted. Very happy with the service i recieved!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
That's awesome, Saulius :) We appreciate the review! -Scott
Excellent customer service
I recently visited the 3 Network store and had an outstanding experience. Egle was absolutely amazing—knowledgeable, friendly, and incredibly helpful. She made the entire process smooth and enjoyable. Truly excellent customer service!
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Peterborough
Hi Olukunle, we’re very happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Amazing customer support
Amazing customer support, in perticular Olga who helped and answered all the questions we had, very friendly and lovely lady. Recommend.
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for your feedback, Andreea, and it's lovely to hear that you enjoyed great customer service from Olga. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Peterborough
Hi Michael, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Peterborough
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Fantastic service
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Everything went fast and professional
Everything went fast and professional
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Krzystof, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
It was very good
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for the 5 star review, Thomas :) -Scott
Reply from Three UK - 3Store Peterborough
Thank you for writing a 5 star review, Leslie, we're grateful :) -Scott
Always very helpful team.
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you, David. We're always glad to help you :) -Scott
Great team and support!
Great team and support!
Guided me towards the best phone option having my interests at best!
Thank you Laura, Olga and Egle.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for your feedback, Martina, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Jake was amazing
Jake was amazing, he was patient and talked to me about my alternatives and what was best for my plan and budget. I can be a handful and he didn’t make me feel like I was stupid or that I was talking too much, really great guy and a great salesman too!! Thank you so much
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Maple, don't you worry at all, we're more than happy to answer any question you have no matter how small or silly you might see it as. We're glad Jake gave you the time to be as thorough as you could to make you feel assured. If you ever have any other questions please reach out :) -Scott
Laura nice costumer service
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi, Liviu. We're happy to hear that! Thank you for the five star review :) -Scott
Great staff
Great staff, spotted that I was paying too much for my mobile which they corrected.
I can’t fault the customer service.
100% satisfaction
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for your feedback, Andy, and it's lovely to hear that you enjoyed great customer service with your plan. We appreciate you taking the time to share this with us. -Michael
Jake is helpful l appreciate is…
Jake is helpful l appreciate is customer service
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for the brilliant review, Gasper. We're glad Jake gave you the help you needed :) -Scott
Great service and amazing deal for new…
Great service and amazing deal for new phone. Thank you very much.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Peterborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
The service was really good everything…
The service was really good everything was explained and was a quick easy process
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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