Amazing salesman, very helpful, listened fully and answered all our questions. Thank you for supporting us today.
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Great advise from Dabby today he was very knowledgeable and patient to make sure I picked the best price for me thank you
Company replied
Upgraded my phone today in the Poole store and the person who managed this for me was so great. Really friendly, patient and informative. Went over options and sorted everything for me before I left.... See more
Company replied
Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... See more
Company replied
Company details
About Three UK - 3Store Poole
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
40/41 Dolphin Centre, BH15 1SU, Poole, South, United Kingdom
- 01202349997
4.7
Excellent
53 reviews
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Great advise from Dabby today he was…
Great advise from Dabby today he was very knowledgeable and patient to make sure I picked the best price for me thank you
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Poole
That’s impressive, Millie 🎯 Fantastic to know Dabby's expertise and attentive approach helped you find the option that suited you best. Thanks for sharing the love 💙
- Three Social Media Team
Amazing salesman
Amazing salesman, very helpful, listened fully and answered all our questions. Thank you for supporting us today.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thank you, Claire, we’re glad our team could assist you and make your experience simple and pleasant. - Three Social Media Team
Kyle was great.
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thanks for the lovely 5⭐ review, Jack! Great to hear Kyle made everything simple and supported you throughout. We’re glad your experience was so positive.
— Three Social Media Team
Thank you Karl for your excellent 👌…
Thank you Karl for your excellent 👌 service .taking time and patience with explanation of everything
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thank you for your message, Jackie. We’re pleased Karl provided attentive assistance and helped make your experience straightforward.
Three Social Media Team
Chris has been fab
Chris has been fab. Explained my contracts and got me the best upgrade. Been coming here for years and the service has always been great
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Mel, thank you for sharing this. We’re delighted Chris explained everything clearly and helped you secure the right upgrade. It’s wonderful to know you’ve had great service over the years.
— Three Social Media Team
Friendly, helpful and efficient.
Upgraded my phone today in the Poole store and the person who managed this for me was so great. Really friendly, patient and informative. Went over options and sorted everything for me before I left. Really easy! Thank you.
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thank you so much for the amazing 5⭐ review, Marie! It’s wonderful to hear that our Poole team made your upgrade experience smooth and stress‑free.-Three Social Media Team
Alex was friendly and helpful…
Alex was friendly and helpful throughout and assisted to get new phone set up.
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hi Martin, thank you for sharing your experience. It’s great to hear Alex supported you throughout and made setting up your new phone straightforward.
– Three Social Media Team
Fabulous effort to sort my old phone…
Fabulous effort to sort my old phone and get my daughter up and running with hers!
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Poole
That’s fabulous! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review!
– Three Social Media Team
Good service
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hello Anne, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Absolute brilliant customer service
Absolute brilliant customer service, patient. Chatty absolutely brilliant
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thanks for sharing this, Emma. It’s wonderful to hear the service was patient, friendly, and made your visit feel so positive.
– Three Social Media Team
It was great
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Thank you for your review, Owen. It's always lovely to read such nice feedback.
Reply from Three UK - 3Store Poole
That’s fabulous, Kevin! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! — Three Social Media Team
I visit every month to buy a Pay As You…
I visit every month to buy a Pay As You Go sim, and the guys there are always friendly and helpful. A big shout out to Oluwasegun, friendly and helpful. Poole, Falkland Square, Dolphin Centre.
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Oh wow, Alan! Thank you for sharing your thoughts about our team. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great service to help move from…
Great service to help move from different proivder & very quick on fathers day!
Great job from Faisal Three poole!
June 21, 2026
Unprompted review
Reply from Three UK - 3Store Poole
That’s impressive, Mark 🎯 it is wonderful that Faisal at our Poole branch provided such prompt and expert care to handle your network switch smoothly 🌸 -Arvind
Really good experience as a customer at…
Really good experience as a customer at this store. Answered questions and concerns and allowed me to make a purchase suited to me. Lovely staff, thank you :)
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hi Freya. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience during your visit and received the personalized assistance you needed. -Shivam
New sim
Wonderful service from a worker called Kyle good service and quickly sorted my need out
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hi Tyler, we're glad to know Kyle resolved everything quickly and kept it easy to follow - Three Social Media Team -Suhaas
Reply from Three UK - 3Store Poole
Thank you for your 5⭐ review! We’re happy to know you had a wonderful experience. -Neha
Totally disfunctional customer…
Totally disfunctional customer service/tech support. BH15 area in Poole, Dorset had excellent broadband, up until 2 months ago. Even though it was usually 4G and not 5G as advertised, But now it's very unreliable on speed and frequently no internet service at all for random days. I've given up with this failing company, time to get a decent internet provider.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hello Fred, we understand that internet connectivity is important, and we’re sorry to hear about the difficulties you’ve experienced with your services. This is not the level of service we aim to provide.
As we’re unable to access customer accounts through Social Media, please contact us directly here: https://bit.ly/3C43TKN, where our team will be happy to assist you further. -Neha
Very helpful!
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hey Laura, that’s awesome! That's what we like to hear. Thank you for your feedback. -Neha
Everything explained well and quick…
Everything explained well and quick efficient and friendly.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Poole
Hi Craig, it’s great to hear everything was explained clearly and your visit felt smooth and efficient 😊 it’s always good to see our team delivering a friendly and easy experience. -Shivam
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