Three UK - 3Store Preston Reviews 

118
TrustScore 5 out of 5

4.9

D&B Unit, 16 Fishergate, PR1 3NN Preston, North, GB


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Rated 5 out of 5 stars

Came into store spoke to Josh and baz they where really helpful young men and where absolutely amazing

Company replied

Rated 5 out of 5 stars

Priyan, was very helpful today matching me to right handset, finding me a good deal. Some technical issues happened but he was very resliant and sorted. Thank you Priyan

Company replied

Rated 5 out of 5 stars

I was spoken to as soon as I arrived and was asked what I wanted. I informed the staff member i was there for my contract renewal and was introduced to Josh who helped. He was knowledgeable and helpf... See more

Company replied

Rated 5 out of 5 stars

Came into store and saw Josh was amazing and helped me out so much thank you for the amazing service

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Preston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, North, United Kingdom

  • 01772889718

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

29,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Hamza baz and the team are amazing

Hamza baz and the team are amazing

July 10, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hey, Saima! We're incredibly proud of Hamza, Baz, and the team for resolving your issue so quickly. It's fantastic to know they took such brilliant care of you. 😇- Three Social Media Team

Rated 5 out of 5 stars

Came into store spoke to Josh and baz…

Came into store spoke to Josh and baz they where really helpful young men and where absolutely amazing

July 2, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Ivy. Thank you for sharing your great experience. We are thrilled to hear that Josh and Baz provided such helpful and amazing support during your visit to the store.— Three Social Media Team

Rated 5 out of 5 stars

Came into store and saw Josh was…

Came into store and saw Josh was amazing and helped me out so much thank you for the amazing service

July 2, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Derick, we appreciate you taking the time to leave a review. It’s great to hear Josh provided the level of help you needed.
– Three Social Media Team

Rated 5 out of 5 stars

Came into store and spoke to Hamza and…

Came into store and spoke to Hamza and josh and what a pair of lads where absolutely amazing and where really helpful made my experience so easy and enjoyable they are a great asset to the Preston team

June 29, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Michael, thanks for sharing your experience. It’s great to hear Hamza and Josh provided outstanding support and made your visit run smoothly. They’re a real credit to our Preston store.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Came into store spoke to Josh helped me…

Came into store spoke to Josh helped me out loads did me a solid deal and transferred everything for me

June 27, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s impressive 🎯 Mark, we’re thrilled Josh provided such expert support to secure a top‑tier deal and switch all your data seamlessly 📲✨

- Three Social Media Team

Rated 5 out of 5 stars

Sam was very helpful.

Sam was extremely knowledgeable, polite and helpful. We left the store with a good package.

June 20, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hello John! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. - Three Social Media Team.

Rated 5 out of 5 stars

Spoke to josh he was amazing and so…

Spoke to josh he was amazing and so helpful

June 23, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Elizabeth, we are pleased to hear that Josh provided such fantastic and top-notch assistance when you spoke with him. -Kishan

Rated 5 out of 5 stars

Came and spoke to Josh he was really…

Came and spoke to Josh he was really helpful and I had the best experience

June 22, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Laurie, it is brilliant to hear that you had the best experience speaking with Josh. Thank you for sharing your positive feedback! -Kishan

Rated 5 out of 5 stars

Sam solved my problem and was quick and…

Sam solved my problem and was quick and fast with helping!

June 19, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi, Anthony! We’re really pleased to hear that Sam was able to sort things out for you so quickly and make the process straightforward. 😇 -Prabhjeet

Rated 5 out of 5 stars

came in and saw josh he was an amzing…

came in and saw josh he was an amzing help and he made sure everything was fine

June 16, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s fantastic, John! It feels amazing to know Josh was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

Spoke to josh and hamza they where a…

Spoke to josh and hamza they where a massive help thank you guys

June 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Such a joy to read this 💫 Jeff. Josh and Hamza provided such attentive and supportive care that made a real difference and earned your appreciation ✨ -Arvind

Rated 5 out of 5 stars

Kameron was amazing and excellent…

Kameron was amazing and excellent customer service give this man a raise please

June 14, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Emanuel, we are thrilled to hear that Kameron provided you with such amazing and excellent customer service! Your feedback means a lot to us. -Kishan

Rated 5 out of 5 stars

A great set of people in the shop

A great set of people in the shop. I actually had a great time and got a good deal. Brilliant

June 13, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

This is fantastic to hear, David 🚀 We’re thrilled that our stellar team provided such a pleasant experience and helped secure a top‑tier deal. Wishing you lovely moments ahead 🌟 -Arvind

Rated 5 out of 5 stars

Fantastic service from Josh

Fantastic service from Josh! Thank you

June 12, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Jougette. Thank you for sharing your experience. We are glad to hear that Josh provided you with such wonderful support during your interaction. -Shivam

Rated 5 out of 5 stars

Fantastic service from Baz

Fantastic service from Baz. Really helped me out and made my life easy.

June 10, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Kenroy, wonderful to hear the service from Baz stood out and made a real difference. Your review means a lot to us. -Ayesha

Rated 5 out of 5 stars

Came in and was seen by Josh was…

Came in and was seen by Josh was absolutely amazing and helpful thank you

June 4, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hey Ray. We're glad that Josh made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

Spoke to Josh and he was really helpful…

Spoke to Josh and he was really helpful showed me what to do when going abroad and was a lovely young man

June 3, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hello Jennifer, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Josh was a lovely young man and provided such helpful guidance on what to do when going abroad. -Kishan

Rated 5 out of 5 stars

Dami was patient and made this process…

Dami was patient and made this process fast. She explained well too

June 2, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s brilliant, Shahzad 🎉 We're pleased Dami provided steady, stellar guidance and swift efficiency to explain everything flawlessly. Wishing you many more happy moments ahead 🥰 -Arvind

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