I went in to store as I had messed up signing up for a Sim only deal, requesting esim when my phone wasn't compatible. I spoke to Paula who was friendly and very helpful, reassured me and sorted the p... See more
Company replied
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Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
Very friendly and helpful staff. Great experience every visit always get a good deal.
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
Company replied
Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
215 reviews
Asks customers to review
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Review
Came in for a new phone josh was really helpful in getting me the best deal and always helpful if i have any problems
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Been in to my redcar branch Lyn as…
Been in to my redcar branch Lyn as always was amazing sorted my problem out straight away excellent service
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very relaxed environment
Very relaxed environment. Lasses couldn't be more helpful. Very happy with the deals they managed to get for us.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
We're delighted that you found yourself welcomed into a pleasant atmosphere and could enjoy the experience :) Thanks for a lovely review, Emily -Scott
Three for the WIN...
I was with another provide for many years. However owing to poor coverage in my area. I approached the three shop in Redcar to discuss my issues. Sarah was able to show me the levels of coverage their network has and sorted me out with an amazing business plan. I have since been into the store several times to upgrade and add on different sims and devices to my plan. Each and every time the staff have been amazing, Taylor from my most recent visit found me an excellent phone and similarly an unlimited plan to go with it.
Its nice to see that over the time I have been with them the same staff are working in the store and make a point of getting to know you and what you are looking for.
5 * service couldnt recommend them highly enough.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent
Excellent, very friendly and helpful. Lyn always has a smile for us no matter why we came to store.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
That's lovely, Christine :) We're happy to hear that Lyn is a friendly face and made you feel comfortable with your query -Scott
3 at Redcar
Taylor the assistant was brilliant.
Really helpful in every occasion, new phone, setting up tablet.
Really helpful.
Would really recommend 3 at Redcar.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Vince, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Redcar
That's very heartening to hear, David, thank you! :) -Scott
Excellent customer service
Excellent customer service, always explain and make each visit easy and understandable.
Amazing staff been going here years now wouldnt go anywhere else
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Brilliant Experience
Josh was great. Really helpful and got me sorted and found everything I wanted.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Hollie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Staff was very helpful
Staff was very helpful, sorted out my phone very quickly and efficiently
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service from the Redcar…
Excellent service from the Redcar branch Lynn and Sarah,I Wii recommend 3store Redcar to family and friends.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for this fantastic 5⭐ review, Norma. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade
All members of staff were super helpful…
All members of staff were super helpful and extremely patient. I've been putting off changing my phone for such a long time as I thought it would be too complicated- staff made everything so easy and explained everything..going above and beyond for me and my mam..we will be recommending them to everyone x
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for your feedback, Christine, and it's lovely to hear that you and your mother enjoyed great customer service from the team. We hope you enjoy your new purchase and appreciate you taking the time to share this with us. -Michael
Rebecca was very helpful...She had…
Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca also updated my sim card ...she was polite ..friendly knowledgeable. .. .
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Always helpful in store
Always helpful in store, 80 years old I always need help with my phone
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Redcar
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Redcar
That's what we like to hear, Cath. We're so happy Taylor gave you a great experience :) -Scott
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