nehal was very helpful and an overall nice person to be around. he made funny jokes and was very sociable. he explained things clearly to us and gave us great deals. he showed great customer service,... See more
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Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more
Company replied
We were met by one of the agents at the 3 shop who welcomed as very well. Then directed to another customer agents (Nehal)who served us, who was very helpful, polite, went through with us what we requ... See more
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
150 reviews
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Tamima is very helpful
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Amazing, Rashida! We’re glad to hear that Tamima provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Andreeas customer service was…
Andreeas customer service was brilliant. She listened to exactly what I wanted, offered options and delivered.
She’s polite and friendly.
Thanks again Andreea 😊
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Your words are a real highlight ✨ Itoro. Great to know Andreeas guided everything with such thoughtful care, offering choices with confidence and delivering with a warm approach 💫 -Arvind
Tj was exceptional
Tj was exceptional! Really helpful and friendly. Fantastic service. Helped me out even though it was almost closing time.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Superb, Catherine! 🌟 A big shout out to Tj for making your experience truly exceptional. Thank you for your kind words! ☺️ -Prabhjeet
In fact
In fact, I had such a lovely experience today with Nehal. He was fantastic! He was highly professional and took his time to explain. He also gave me a very good deal on my new device. Keep the good work going Nehal. I and my family surely enjoyed your professionality.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Olabisi, thank you for your review. We’re pleased to know Nehal delivered excellent service and ensured you understood every step. We’re happy you and your family had a positive experience. -Ayesha
Tamima was especially helpful today and…
Tamima was especially helpful today and made our experience very lovely.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Amazing, Safiya! We're glad to hear that Tamima provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Nehal got the time for me he was very…
Nehal got the time for me he was very patient and also good at his job... He explains and make you understand what he his saying and also what it's means In a short form he really knows what he is doing...Appreciated
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
That’s fantastic to hear, Maimuna! We’re glad Nehal made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Nehal was very patient and honest with…
Nehal was very patient and honest with whatever he was doing.. I really appreciate 🙏🏿 his time and patience 🙏🏿
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Mubank, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Nehal. -Prabhjeet
Very good friendly professional staff
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Jayne! We’re thrilled to hear you had such a positive experience with our team. Your feedback truly means a lot to us. Thanks for sharing 🥰 -Samad
Reply from Three UK - 3Store Romford
Hey there, it is a pleasure to hear that Nehal provided a welcoming experience. We are glad you enjoyed the interaction. -Kishan
Manager spent time helping and…
Manager spent time helping and assisting.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Dom. It’s great to hear that our store manager took the time to personally assist you. 🥰 -Prabhjeet
I am happy with service
I am happy with service, shbeer help me to do this
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi David, thanks for your feedback! We're pleased Shbeer was able to get everything sorted. -Suhaas
Very good servuce
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you so much for the wonderful review, Bernardino ! We’re delighted to hear you had such a great experience. -Manavata
Reply from Three UK - 3Store Romford
Hi Josephine, it’s good to know you had a positive experience. We’re glad Nehal was able to help and provide the details you needed. Thank you for the 5⭐ rating. -Neha
Nehal gave very good customer service
Nehal gave very good customer service. He gave us all the right details of options regarding the phones and deals along with it. In the we got the right phone and deal with and im very happy with the end result. Thank you
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Expert advice, the right options, and a deal that fits perfectly. Nehal truly went above and beyond, and we’re so glad the final result left you smiling, Adella. -Ashifa
It was really nice I actually love the…
It was really nice I actually love the service and i would love to come again.
(Nehal and Tj)
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Slok. We’re really glad to hear you loved the service from Nehal and TJ. We’d be happy to welcome you back again. -Ayesha
Nehal and TJ very good customer…
Nehal and TJ very good customer service, unbelievable experience
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Ankit. We’re really glad to hear Nehal and TJ provided such great customer service and gave you an unbelievable experience. -Ayesha
I really love the experience and the…
I really love the experience and the service was great and I would love to come again.
(Nehal and Tj)
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the lovely feedback, Neha. Nehal and TJ are exceptional at delivering remarkable service, and it’s wonderful to hear your experience was such a positive one. We’ll be excited to welcome you back. -Ashifa
Dean trainee assistant manger was very…
Dean trainee assistant manger was very helpful and did everything he could to get us the best deal , lovely man very polite and knowledgeable
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for your wonderful review, Tracey! 🌟 We’re happy to know that Dean, the trainee assistant manager, made your experience exceptional and helped you a great deal. 🙌 -Neha
Very satisfied
The young lady that served me was very friendly, professional and very informative.
She also managed to secure me a very good deal on the Honor Tablet.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the review, Tembo! We truly appreciate you sharing your experience. It’s wonderful to hear that our colleague helped you secure a deal that met your expectations. 🎉 -Neha
It has been pleasure to see Mr Tanmay
It has been pleasure to see Mr Tanmay. Just to come for information but it has ended up with buying contracting. Amazing customer service skills. Bless him
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you, Amjad, for sharing such kind words! We’re delighted to hear that Tanmay’s excellent customer service turned your visit into such a positive experience. -Prabhjeet
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