Elliot the store manager was the friendliest and kind person I have ever dealt with. He was so helpful and a top guy.
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See what reviewers are saying
Great service from Liv & Elliot moved from ID to Three and made really easy and transferred all my data
Company replied
Grace was very helpful and so was her manager.
Company replied
The customer service agent, Keith was really helpful and supportive in getting my husbands phone working. It needed a new SIM card, he also showed us how to reboot our phone should we need too.
Company replied
Company details
About Three UK - 3Store Salisbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, United Kingdom
- 01722570999
4.9
Excellent
73 reviews
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Great service from Liv & Elliot moved…
Great service from Liv & Elliot moved from ID to Three and made really easy and transferred all my data
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hey there, thanks for sharing your feedback! We’re glad Liv and Elliot were able to transfer your data and make your phone easier to use. Your kind words mean a lot! 😊
Three Social Media Team
Elliot the store manager was the…
Elliot the store manager was the friendliest and kind person I have ever dealt with. He was so helpful and a top guy.
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Molly, thanks for sharing your experience with us. We’re pleased to hear Elliot made your visit a memorable one with his welcoming approach and support. — Three Social Media Team
Keith helped me purchase a new sim only…
Keith helped me purchase a new sim only deal and also an iPad. He was very helpful and a very lovely individual!
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Mia, thank you for sharing your experience. We’re delighted to hear Keith supported you so kindly while setting up your SIM‑only deal and iPad. It’s wonderful to know his approach made your visit a positive one.
– Three Social Media Team
We were assisted in store by Keith who…
We were assisted in store by Keith who helped us change contract to 3. Money saved for me and a lovely young man that served me 😁
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Michael, thank you for sharing your experience. We’re delighted to hear Keith supported you with your move to Three and helped you save money.
– Three Social Media Team
Excellent customer service!
Popped into the Salisbury branch to get my phone updated. Very helpful team and gave useful advice.
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Alex, thank you for sharing your experience. We’re pleased the Salisbury team delivered the assistance you needed and ensured you left with helpful information.
Three Social Media Team
Henry and Luke were super lovely and…
Henry and Luke were super lovely and got my phone and my kids phones upgraded to a better cheaper deal - so many extras thrown in too. Great service :) happy days 😁
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Debbie, thank you so much for sharing this lovely feedback ⭐️😊
We’re over the moon to hear that Henry and Luke took such great care of you and your kids’ upgrades, better deals, extra perks, and happy faces all around… that’s what we love to see 💛✨
— Three Social Media Team
Super helpful staff
Had broken my SIM card and Luke the assistant manager sorted me out super quickly and was really helpful. Great staff and a great experience.
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for the 5⭐ review, Maddie! We truly appreciate you sharing your experience. It’s wonderful to hear that Luke, our assistant manager, provided you with outstanding care. – Three Social Media Team
So helpful
So helpful, polite, efficient in sorting out actions to obviate scammers leading to true effectiveness. Happy to stay with 3 as a result.
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Tim. Keeping your account secure should always be a smooth and reassuring process, so it is fantastic to hear that the team took such swift, proactive steps to protect you. We are absolutely thrilled to know that this efficient support has kept you happily on board with us. -Shivam
Reply from Three UK - 3Store Salisbury
Hi Jacqueline, thank you for sharing your thoughts! We are thrilled to hear that your recent interaction with our team was absolutely top-tier. -Kishan
Excellent services
Excellent services, I have been to Three customer for a long time. Very good deal with home boardband and monthly sim contract. Staff store no. 1405, Grace is very helpful and well explained on setting up boardband.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Aw, Santosh! Thank you for sharing your great experience. Grace is truly a gem, and it’s great to know that she brought the good vibes! ✨ We can’t wait to welcome you back! ☺️ -Kashish
Great customer service agent
The customer service agent, Keith was really helpful and supportive in getting my husbands phone working. It needed a new SIM card, he also showed us how to reboot our phone should we need too.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Coral,
Thanks for sharing this, it’s great to hear how helpful Keith was in getting the phone sorted. Showing you how to reboot it and fitting a new SIM really shows the care he put in. Lovely to hear such a smooth and supportive experience. -Kashish
Great friendly service from staff who…
Great friendly service from staff who know what they are talking about and don’t force sales onto you.
Always leave with a great deal and know that if there’s any problems I can call back any time 10/10
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thanks, Matt. We’re pleased to hear the team supported you without any pushy sales and that you feel confident coming back if needed. ⭐ -Ayesha
First class service
As always, the fabulous Elliotcame up trumps again! This time providing me with a completely seamless broadband connection. Elliot and his team are the reason I remain a loyal Three customer.
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hi Dawnie,We truly appreciate you sharing your experience. It’s wonderful to know that Elliot and the rest of the staff continue to provide the level of service you’ve come to expect from us. Knowing that our team is the reason for your long-standing support means a great deal. We're glad we could get your new home connection sorted out so easily! -Shivam
Keith was brilliant
Keith was brilliant, highly recommended from Salisbury branch
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Amazing! We’re delighted Keith made things easy for you and that you had a brilliant experience at our Salisbury branch. 🥰 -Prabhjeet
Keith was friendly
Keith was friendly, clear, and polite.
I had no issues with the service he provided and everything was explained clearly.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Really lovely feedback! We’re pleased Keith’s helpful approach and clear guidance made such a positive difference. Thanks for taking the time to share 💫 -Samad
Reply from Three UK - 3Store Salisbury
Hello Ram, thank you for sharing your experience. We’re delighted Luke gave you such helpful service. -Suhaas
Called in to find out about getting a…
Called in to find out about getting a new phone. I was served by Luke, who was absolutely brilliant.
Luke sorted everything out for me, one very Happy customer. Many thanks. Paula
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Thank you for taking the time to share this lovely review, Paula. We're delighted to hear that Luke provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
They made me feel welcome and answered…
They made me feel welcome and answered all my queries.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Hello Titto! We're thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Friendly staff who got us a great deal…
Friendly staff who got us a great deal for the whole family. Great service!
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Amazing to hear, Martin! 🌟 It’s great to know our team delivered such a smooth experience and helped sort a deal that worked perfectly for the whole family. Thanks so much for sharing! -Samad
Amazing service from Grace
Amazing service from Grace! So smiley and so so so helpful :)
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Salisbury
Creating smiles and delight is what we’re proud to bring to our customers every day, Emily. Grace made it happen beautifully. May your day be as amazing as you are! -Ashifa
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