Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
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See what reviewers are saying
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
Company replied
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Marty was excellent. He’s helped us both with new contracts after discussing all options with us, considering our personal situations. Thanks Three. Will be back for Broadband next year too.
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
202 reviews
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Reply from Three UK - 3Store Scarborough
Hi Craig, thanks so much for the great feedback. It’s brilliant to hear you enjoy visiting our Scarborough store and keep choosing to come back.
– Three Social Media Team
Great help to me in store I was only…
Great help to me in store I was only passing lovely lads
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Allan, thanks for sharing your feedback with us. We are delighted to hear that the team provided such great support and made your visit to the shop a pleasant one.— Three Social Media Team
Phone is amazing and it was very easy…
Phone is amazing and it was very easy to sort
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Botha, we’re glad to hear you’re enjoying your new device and that getting everything arranged was simple for you – Three Social Media Team
Thank you for the great service.
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi David, thanks for the lovely feedback. We are glad to know that you have been provided with top tier assistance.
Three Social Media Team
Thank you for the help and assistance…
Thank you for the help and assistance with my new device.
August 11, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Jean, thank you for your lovely feedback. It’s great to hear that our team helped you get set up with your new device and the right offer.-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team
Got sorted with the device being…
Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team
Chris and nav were so helpful
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team
Came in with an issue on the device…
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team
Chris was a great help
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Chris was great
Chris was great, been incredibly helpful and sorted my phone out
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
Always happy to help in store
Always happy to help in store, lovely lads
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey James, we’re grateful you felt supported and valued at our Three branch. Thank you for the wonderful 5⭐ review!
Three Social Media Team
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