Three UK - 3Store Scarborough Reviews 

209
TrustScore 5 out of 5

4.9

21 Westborough, YO11 1UH Scarborough, North, GB


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Rated 5 out of 5 stars

Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more

Company replied

Rated 5 out of 5 stars

Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more

Company replied

Rated 5 out of 5 stars

Marty was a great help I was having viruses ping up and nobody could figure it out but he did. So glad I popped into the Three shop.

Company replied

Rated 5 out of 5 stars

Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Scarborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 21 Westborough, YO11 1UH, Scarborough, North, United Kingdom

  • 01723363270

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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4.9

All reviews

(209)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to deal with answered all my…

Easy to deal with answered all my questions in a way i could actually understand

August 17, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi there, thanks for the amazing 5⭐ love. We’re glad to know that our team delivered exceptional support and answered all your queries without any hassle.
‑Three Social Media Team

Rated 5 out of 5 stars

Thanks for the help and assistance

Thanks for the help and assistance. Really pleasant in store

August 17, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Mel, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Had a problem

Had a problem, came into store and the chaps sorted me out. Thank you

August 17, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Ann, we appreciate your lovely review! Glad the team could help and get everything back on track for you ✨ – Three Social Media Team

Rated 5 out of 5 stars

Marty was a great help I was having…

Marty was a great help I was having viruses ping up and nobody could figure it out but he did. So glad I popped into the Three shop.

August 17, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

That is wonderful to hear! 💥 It sounds like Marty did an amazing job getting those frustrating virus alerts sorted out for you. Thank you for sharing such a great experience! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Got a new device

Got a new device, transferred over, amazing help and great price. Thanks chaps

August 15, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thanks for the lovely feedback, Patrick! We’re glad our team made everything easy for you. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Really appreciate the assistance

Really appreciate the assistance. Lovely people

August 14, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Angela, thank you so much for your kind words. It’s wonderful to hear our team made your experience a pleasant one. We truly appreciate your feedback.
– Three Social Media Team

Rated 5 out of 5 stars

Top notch

Top notch, always come back to the Scarborough store.

August 13, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Craig, thanks so much for the great feedback. It’s brilliant to hear you enjoy visiting our Scarborough store and keep choosing to come back.
– Three Social Media Team

Rated 5 out of 5 stars

Great help to me in store I was only…

Great help to me in store I was only passing lovely lads

August 13, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Allan, thanks for sharing your feedback with us. We are delighted to hear that the team provided such great support and made your visit to the shop a pleasant one.— Three Social Media Team

Rated 5 out of 5 stars

Phone is amazing and it was very easy…

Phone is amazing and it was very easy to sort

August 12, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Botha, we’re glad to hear you’re enjoying your new device and that getting everything arranged was simple for you – Three Social Media Team

Rated 5 out of 5 stars

Thank you for the help and assistance…

Thank you for the help and assistance with my new device.

August 11, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Jean, thank you for your lovely feedback. It’s great to hear that our team helped you get set up with your new device and the right offer.-Three Social Media Team

Rated 5 out of 5 stars

Chris helped alot

Chris helped alot, great guy

August 8, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team

Rated 5 out of 5 stars

Got sorted with the device being…

Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.

August 8, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team

Rated 5 out of 5 stars

Chris and nav were so helpful

August 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Great help chris

Great help chris, thanks

August 6, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team

Rated 5 out of 5 stars

Came in with an issue on the device…

Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service

August 5, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team

Rated 5 out of 5 stars

Chris was a great help

August 1, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team

Rated 5 out of 5 stars

The lads were fantastic as usual

July 29, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team

Rated 5 out of 5 stars

Chris was great

Chris was great, been incredibly helpful and sorted my phone out

July 28, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team

Rated 5 out of 5 stars

All good and easy to sort

July 28, 2026
Unprompted review
Three UK - 3Store Scarborough logo

Reply from Three UK - 3Store Scarborough

Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻

- Three Social Media Team

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