Three UK - 3Store Stockton II Reviews 

201
•
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB

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Rated 5 out of 5 stars

Thank you Tommy for being very helpful and quick throughout your service today. Informative and professional, going above and beyond and ensuring we took a handset home the same day.

Company replied

Rated 5 out of 5 stars

Staff are absolutly brilliant, willing to do anything in thier power to help you. Especially Soloman who dealt with me and I even got a new tablet out of it! Brilliant sales pitch couldnt say no. Defi... See more

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Tommy for being very helpful…

Thank you Tommy for being very helpful and quick throughout your service today. Informative and professional, going above and beyond and ensuring we took a handset home the same day.

October 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Sarah, thank you for your kind words. It's fantastic to know Tommy's support made such a difference and helped create a seamless experience. We appreciate your feedback.

- Three Social Media Team

Rated 5 out of 5 stars

Charley she was soo friendly and so…

Charley she was soo friendly and so helpful great experience

October 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey there, thank you for sharing this feedback! We're thrilled to hear that Charley looked after you so well. 🙌 — Three Social Media Team

Rated 5 out of 5 stars

Tommy was a lovely help with my phone…

Tommy was a lovely help with my phone thank you

October 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

We love seeing reviews like this, Barbara! 🎉 Your satisfaction is our absolute priority, and we are so glad Tommy could step in and make things easier for you. – Three Social Media Team

Rated 5 out of 5 stars

Great buch of people i like

October 20, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey John, we're pleased to know that our team delivered such a positive experience. Thank you for taking the time to leave a review. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Imran -excellent service

October 16, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there thanks a ton! 🎉 We’re so glad everything went perfectly with Imran. See you soon! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Great service staff very welcoming and…

Great service staff very welcoming and polite, thank you Tommy

October 14, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Amazing, Donna! We're delighted to hear Tommy gave you such outstanding support. Thank you for recommending us so highly! 😇 -Three Social Media Team

Rated 5 out of 5 stars

Exceptional knowledge thank you Tommy

Exceptional knowledge thank you Tommy, asset to your company

October 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there, thanks for the amazing feedback! 😊 It’s wonderful to know that Tommy provided expert advice and assistance during your visit. - Three Social Media team

Rated 5 out of 5 stars

Charley has been very helpful and…

Charley has been very helpful and professional she has found me a good deal and hasn't pressurised me into anything I didn't want.

October 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Liz, we're pleased to hear Charley helped you find a good deal and made the process easy. Thanks for your 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Had a problem with apps on my phone

Had a problem with apps on my phone. 2 mins sorted. Tommy was stellar

October 8, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Helen. It's fantastic to hear that Tommy got your app issues sorted out so quickly! Thank you for choosing us! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Somon.

Somon.
Great to work with

September 30, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Love this, Peter! 🌟 So glad Somon made the whole process seamless for you. – Three Social Media Team

Rated 5 out of 5 stars

Solomon is a great person i feel…

Solomon is a great person i feel confident when i take a deal with him

September 28, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Adam, thank you so much for the 5 ⭐! We’re thrilled to know Solomon looked after you so well and made your visit such a positive one. -Three Social Media Team

Rated 5 out of 5 stars

Solomon is amazing and got my…

Solomon is amazing and got my complicated situation sorted and fixed very quickly and affordable and efficiently

September 28, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Jess! We're delighted to hear Solomon took the time to patiently go through all your questions and explain everything clearly. Your kind words will mean a lot to us! 😇 -Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Solomon

Excellent customer service from Solomon. Actually managed to change our mind to go for the contract and was patient with us.
Thank you Solomon for the warm reception.

September 26, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Lola, thank you for sharing your feedback. We're delighted to hear Solomon created such a welcoming experience and took the time to help you explore the options available with patience and care.— Three Social Media Team

Rated 5 out of 5 stars

Solomon's service to me is topnotch

Solomon's service to me is topnotch. I'll definitely come back again.

September 26, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Adeola, thank you for your review. We're delighted to hear Solomon provided such a positive experience and made your visit a memorable one. We look forward to welcoming you again.— Three Social Media Team

Rated 5 out of 5 stars

The staff treated me nicely

The staff treated me nicely
My request was granted to me

September 25, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That's lovely to hear, Juliet. We're so pleased the team made you feel welcome and helped with what you needed. Thank you for sharing this.
Three Social Media Team

Rated 5 out of 5 stars

Staff are absolutly brilliant

Staff are absolutly brilliant, willing to do anything in thier power to help you. Especially Soloman who dealt with me and I even got a new tablet out of it! Brilliant sales pitch couldnt say no. Definately the best network

September 21, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks for sharing your experience, Ami! We're pleased to hear that Solomon and our team were able to help and make your visit both enjoyable and worthwhile. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Served today in store by Imran

Served today in store by Imran. Excellent service with no issues. Very polite and explained everything in depth.

September 19, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Kevin, we're glad to hear Imran provided clear guidance and took the time to make sure you had all the information you needed. It's great to know the support you received was delivered with care and left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

I was every please with the customer…

I was every please with the customer service from Dola man I really got a good deal highly recomend useing him

September 19, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Mark, great to know Dola helped you find an option that suited you, leaving you pleased with the experience and happy to recommend us. — Three Social Media Team

Rated 5 out of 5 stars

Imran was the representative who spoke…

Imran was the representative who spoke with at the Stockton center, he was very kind and helpful. Made the experience very stress free and seemless. Lovely experience!

September 15, 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Samuel, we're pleased Imran at our Stockton store made everything easy and ensured the process went smoothly. Thank you for sharing your experience. - Three Social Media Team

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