Three UK - 3Store StrandReviews 

87
TrustScore 5 out of 5

4.9

436 Strand, WC2R 0QN London, London, GB


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Rated 4 out of 5 stars

Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new Phone. Top class !! Szlavik on the Strand was particularly help... See more

Company replied

Rated 5 out of 5 stars

Cris told me honestly the difference between Honor and Galaxy phones which fold open. He noticed a service I needed for a new laptop and found me the best product which was at a very competitive pri... See more

Company replied

Rated 5 out of 5 stars

Everything went well. Szlavik was very helpful. He introduced a much better deal than I have expected. Especially the This Discovery session. I appreciate his patience and his willingness to help. It... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Strand

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 436 Strand, WC2R 0QN, London, London, United Kingdom

  • 02073799415

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

28,498 reviews in the last 12 months

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Rated 5 out of 5 stars

So fast

So fast! Leong helped a lot

July 6, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Woohoo 🎉 Laura. We’re delighted Leong’s prompt support made such a positive difference ⚡

- Three Social Media Team

Rated 5 out of 5 stars

Szlavik was very helpful.

July 2, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi Eleanor, thank you for the 5⭐ review. We’re thrilled to hear that Szlavik made such a positive impact.-Three Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent. Szlavik made the process so easy. Thank you.

July 1, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi Emily. We appreciate you taking the time to share this. It is wonderful to hear that Szlavik looked after you so well and made everything simple and straightforward during your visit.__Three Social Media Team

Rated 5 out of 5 stars

Thanks To Leong for helping me set up…

Thanks To Leong for helping me set up my HBB for me very good service

June 29, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hey there, we really appreciate your feedback. We're glad to hear Leong made your HBB setup quick and easy. Thanks for taking the time to let us know 🙌📶
-Three Social Media Team.

Rated 5 out of 5 stars

Thanks Leona helping me setting up…

Thanks Leona helping me setting up Three App.

June 27, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

⭐ Thank you so much, Jo!
Leona will be delighted to hear your lovely words. We’re so glad she could help you get the Three app all set up ⭐💛
— Three Social Media Team

Rated 5 out of 5 stars

Slavic delivered ultimate customer…

Slavic delivered ultimate customer services and showed high professionalism. Thanks a lot.

June 18, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Thank you, Andrejs! We’re delighted to hear that Slavic provided exceptional support and demonstrated such strong professionalism. Your appreciation means a great deal to us. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Excellent service

Excellent service! Especially Cris he was very patient and explained every detail of every offer and deal which was really appreciated! 10/10

June 15, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Thank you for your feedback, Camilo! We’re delighted to hear Cris looked after you so well. 🙌 -Veronica

Rated 5 out of 5 stars

Szlavik was very helpful and patient…

Szlavik was very helpful and patient with me to get my issue sorted out

June 10, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi there, we’re really pleased to know Szlavik supported you so calmly and helped get everything sorted. Thank you for taking a moment to leave your feedback. -Ayesha

Rated 4 out of 5 stars

Firstly I got what I came for which is…

Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new
Phone. Top class !! Szlavik on the Strand was particularly helpful.

June 9, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi there, good to know you found the right plan and upgrade with helpful advice along the way. Glad Szlavik at the Strand stood out during your visit. - Three Social Media Team -Suhaas

Rated 5 out of 5 stars

Szlavik was amazing super helpful and…

Szlavik was amazing super helpful and kind and quick he made this experience so much better!

June 3, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hello there, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Szlavik was amazing, kind, and quick to make your experience so much better. -Kishan

Rated 5 out of 5 stars

Neuza was so helpful

Neuza was so helpful

June 3, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hey Basil, it's great to hear that Neuza made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Neha

Rated 5 out of 5 stars

Thanks Leong help me set up Three App .

Thanks Leong help me set up Three App .

June 2, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi there 🚀 We're glad to know Leong provided stellar expertise to get that Three App set up perfectly. 📱 -Arvind

Rated 5 out of 5 stars

Cris was helping me clarify my three…

Cris was helping me clarify my three billing, helped me with understanding my contract and answer all my questions. I am very happy with the service here

May 18, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi Maria, thank you for your kind feedback. It’s great to hear Cris provided clear guidance on your plan and made everything easy to understand. -Suhaas

Rated 5 out of 5 stars

Broadband support & Phone

Cris was very helpful and saved me £500 on my phone bill!

May 16, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Really appreciate your comments, Rayan. Cris made everything clear and straightforward, and we’re delighted his help led to such a big saving on your phone bill. -Manavata

Rated 5 out of 5 stars

Good experience

Good experience

May 7, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi Jason, thanks for the feedback! We're glad we could make things easy for you. -Shivam

Rated 5 out of 5 stars

Szlavik was very helpful and friendly

Szlavik was very helpful and friendly. Made the discovery and solution process easy and simple. Great shop experience.

May 7, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Thanks for letting us know. It’s great to hear that Szlavik provided excellent support and got everything up and running for you. -Afaq

Rated 5 out of 5 stars

Leong was just the perfect customer…

Leong was just the perfect customer agent. Patient, patient, patient and so polite.

May 5, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

That’s awesome 🎉! We’re glad you received such caring and helpful support. Leong went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha

Rated 5 out of 5 stars

Very knowledgeable and helpful team

Very knowledgeable and helpful team . Thank you!

May 2, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Hi Jill, thanks for the feedback! It’s great to hear that our team provided the expert support you needed today. We’re so pleased we could help and really appreciate the kind words. -Shivam

Rated 5 out of 5 stars

thanks LEong very good service help me…

thanks LEong very good service help me setup three APP

April 28, 2026
Unprompted review
Three UK - 3Store Strand logo

Reply from Three UK - 3Store Strand

Fantastic to hear the support made things easy! Leong’s guidance with setting up your apps really stood out and ensured everything was handled smoothly -Manavata

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