We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more
Company replied
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more
Company replied
I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more
Company replied
Joel, a staff member in 3G store at stratford attended to me with respect and knows the job perfectly and diligently. Honestly, I recommend him for an award (if any) He is an experienced staff tha... See more
Company replied
I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
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Service was best. My expert advisor Joel helped me alot in having my sim contract

Reply from Three UK - 3Store Stratford
I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, kind, and understanding while helping us organise everything across three accounts, making the whole process feel much smoother and less overwhelming.
Both Sania and Saleem are genuinely lovely people. They are extremely approachable, friendly, and always willing to take the time to explain things clearly and answer any questions we had. Their professionalism, patience, and genuine willingness to help really stood out.
If you ever need support at Three WESTFIELD, Sania and Saleem are 100% the people to go to. They go above and beyond for their customers and make you feel listened to and cared for. We are extremely grateful for everything they have done and cannot thank them enough for their kindness and dedication.

Reply from Three UK - 3Store Stratford
Saleem was great he helped us register 3 pay as you go accounts and the app aswell thanks three thanks saleem

Reply from Three UK - 3Store Stratford
Joel, a staff member in 3G store at stratford attended to me with respect and knows the job perfectly and diligently. Honestly, I recommend him for an award (if any)
He is an experienced staff that deserves the best
Thank u

Reply from Three UK - 3Store Stratford
We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any pressure. The service was quick, smooth, and efficient. Overall, we were very satisfied with the customer service and would definitely recommend this store to anyone looking for a Three SIM or mobile services.

Reply from Three UK - 3Store Stratford
Moss you were superb me and my wife are very satisfied, you are a true gentleman and buisness man, rewlly csnt thank you enough!

Reply from Three UK - 3Store Stratford

Reply from Three UK - 3Store Stratford
Really I like the customer service … he explained everything I am really happy his name is Joel..

Reply from Three UK - 3Store Stratford
I had a great experience. Adnan was professional, patient, and took the time to answer all my questions without any pressure. His excellent customer service made the whole process smooth and enjoyable. I'm very happy with my purchase and would definitely recommend him.

Reply from Three UK - 3Store Stratford
Tsion is very professional and friendly helped me with sim contract. Good experience in 3 store.

Reply from Three UK - 3Store Stratford
I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the information. He answered all of my questions without rushing me and gave genuinely helpful advice throughout. His customer service was outstanding, and he made the whole experience easy and enjoyable. Saleem is a real credit to the team, and I wouldn’t hesitate to recommend him to anyone. Thank you again for all your help!

Reply from Three UK - 3Store Stratford
Moss thank you for your service from stsrt to finish. Flawless experience, yiur service is top class.

Reply from Three UK - 3Store Stratford
Moss you were superb thank you for the new products we now have better broadband tablets and upgrades. You are truly 10 out of 10

Reply from Three UK - 3Store Stratford
Adnan , Customer Advisor
The Best Customer Service I received . Very Friendly , Very Helpful and clear .
Thx

Reply from Three UK - 3Store Stratford
Subrata is amazing, he helps me a lot to choose the best device and plan.

Reply from Three UK - 3Store Stratford
The service I received from Joel was amazing very helpful and helped me make the right decision on my phone contract today .

Reply from Three UK - 3Store Stratford
Joel was super helpful and patient. Advised me really well and overall great service. Thank you !

Reply from Three UK - 3Store Stratford
Joel was amazing, quick servicice and very helpful with my new phone upgrade!

Reply from Three UK - 3Store Stratford
Sania gave amazing customer service

Reply from Three UK - 3Store Stratford
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