Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!
Company replied
Went into store told the guys there what I wanted. What I wanted to achieve and they was more than supportive finding the right deal for me. The assistant manager and I believe the store manager were... See more
Company replied
After being scammed and feeling an absolute idiot, I went to the store to sort things out. Caitlin was amazing and put my mind at rest, detailing what to do to rectify the results of my scamming and a... See more
Company replied
Very helpful
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

4 East Stret, TA1 3LQ, Taunton, South, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two lovely friendly people serving my son and I today! Kai and Caitlin absolutely fab,informative and super patient with my feral toddler. Thank you both!

Reply from Three UK - 3Store Taunton

Reply from Three UK - 3Store Taunton
Great Experience with Brandon in Taunton. Excellent service.

Reply from Three UK - 3Store Taunton
Great customer service from Brandon.
Helped with the best deal for what I needed

Reply from Three UK - 3Store Taunton
After being scammed and feeling an absolute idiot, I went to the store to sort things out. Caitlin was amazing and put my mind at rest, detailing what to do to rectify the results of my scamming and advising me to inform my bank. Thank you Caitlin. A credit to the staff at Three.

Reply from Three UK - 3Store Taunton
Caitlin was Very informative and not pushy

Reply from Three UK - 3Store Taunton

Reply from Three UK - 3Store Taunton
Brandon was great and gave me such a great deal and saved me over £50 im so greatful.

Reply from Three UK - 3Store Taunton

Reply from Three UK - 3Store Taunton
Went into store told the guys there what I wanted. What I wanted to achieve and they was more than supportive finding the right deal for me. The assistant manager and I believe the store manager were extremely facilitating and went above and beyond to help get the result I needed. Nice to see some straight forward, Good old fashioned honest support

Reply from Three UK - 3Store Taunton
Hannah was very knowledgeable and made the whole process incredibly easy for me. She is reason I will returning to Three Taunton. Fantastic customer service 100/10. Helped me set up a new sim and talked me through the switch process fully and answered all my questions with ease.

Reply from Three UK - 3Store Taunton
Hannah was wonderful when I wanted to upgrade my phone early from iphone to android! She set it up with me and was supportive every step of the way, absolutely wonderful 🥰

Reply from Three UK - 3Store Taunton
Spoke with Caitlin today who helped upgrade our devices. Very quick, helpful and explained everything we needed.
Great customer service

Reply from Three UK - 3Store Taunton
Great clear advice excellent service and great deal

Reply from Three UK - 3Store Taunton
Darren and Hannah at the Taunton Store have just helped me out after a drama with my old phone dying on me.
They were both really helpful and found a great deal for me.
They set my new phone up for me so it was all ready to go before I left the store.
I would definitely recommend any of my friends and family going to the store to see them.
Thank you so much Hannah and Darren.😃

Reply from Three UK - 3Store Taunton
So I have been with Three mobile for a number of years. I have always found the shop staff so helpful.
I was served by Brandon and he is a real credit to the Taunton Three store. Always polite, extremely knowledgeable about the services and offers available, and alway so patient and understanding,as I am not very tech savvy but he showed such patience!!
Customer service deserves recognition when provided well and I feel this staff member went above and beyond. Thank you.

Reply from Three UK - 3Store Taunton
Went into three today to transfer my mum to my contract Hannah was very helpful got us a better deal will be back again to sort broadband

Reply from Three UK - 3Store Taunton
Brandon was an excellent sales rep. He explained everything i needed for.my new contract and he was very helpful in helping me select a new phone for myself and my son. And he remembered me when i came in a few months ago!!

Reply from Three UK - 3Store Taunton

Reply from Three UK - 3Store Taunton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.