Cory was incredibly helpful and gave me great advice as to what was the best plan for me to be on. He helped me set my phone up and gave exceptional customer service which I really appreciated.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jas was absolutely amazing! We visited Three store at Uxbridge and she was able to sort out phone upgrades, SIM only contracts and change account names etc! She was extremely patient and knowledgeable... See more
Company replied
Subject: Outstanding service from Jas — highly recommended for promotion I am writing to share my wonderful experience with Jas. She provided absolutely excellent customer service — professio... See more
Company replied
My wife and I visited the Three SIM card shop at Uxbridge Chimes Shopping Centre and were extremely satisfied with the service we received. Corey looked after us and made the whole process very ea... See more
Company replied
Company details
About Three UK - 3Store Uxbridge
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
119 The Chimes, UB8 1GA, Uxbridge, London, United Kingdom
- 01895812150
4.8
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited Uxbridge store in the mall got…
Visited Uxbridge store in the mall got help from Timothy he was very professional he knew all the answers I had and very friendly too
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Thank you so much for your lovely feedback, Mal! 💛 A big shoutout to Timothy at our Uxbridge branch for providing such amazing support. -Veronica
Walid provided quick and very helpful…
Walid provided quick and very helpful service. He listened carefully and met all my needs. Really great customer service Three Uxbridge — thank you!
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Cletus, we’re so pleased Walid’s thoughtful support made your experience smooth. Thank you so much for the 5 ⭐ review! -Suhaas
Absolutely fantastic service from the…
Absolutely fantastic service from the staff in particular Cory and Tim at the Uxbridge store. Extremely Knowledgeable, patient warm and friendly nothing was too much trouble. Highly recommend this store
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hey Tricia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Uxbridge
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Thank you three and thank you so much…
Thank you three and thank you so much advisor jasmine she gave us good deal and advice so happy with her service❤️
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Rija, your message truly brightened our day. It’s wonderful to hear how smoothly everything went and how well you were guided throughout your visit. Jasmine will be absolutely thrilled to know her support and dedication made such a memorable difference for you. -Manavata
Tim for the win
Tim in the uxbridge store is a wonderful man and so helpful! Was such a pleasure to talk with him and he was lovely with my daughter too!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hi Lucy, thanks so much for the lovely review! We’re really glad to hear Tim was so helpful and made your visit such a great experience. 😇 -Ayesha
Very helpful young lady Sara
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Paul, we can’t thank you enough for sharing your feedback! Sara’s dedication to offering outstanding support is truly inspiring, and we’re overjoyed to hear that her efforts made such a positive impression. -Manavata
Sara and Tim were so lovely gave me an…
Sara and Tim were so lovely gave me an amazing deal and sorted my internet situation out very quick would definitely recommend this branch
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Oh WOW 💥 Ayla! We’re thrilled that Sara and Tim provided such kind support while securing that brilliant offer and getting your connection up and running in record time. Thanks for the massive thumbs up for our store ✨ -Arvind
Best service network
Very good and Haider was super helpful and explained everything to the point.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hello Brendan! It is fantastic to hear that Haider provided such a top-tier experience by delivering a clear and precise overview of our connectivity options. -Kishan
Good customer service
Uxbridge shop was busy so we had to wait awhile but when we were served, Tim was very patient and explained everything regarding new contracts etc. Very pleased with outcome. Thank you very much Tim! 😀👍🏽
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hey.
Thank you. We really appreciate your review. -Pete
Reply from Three UK - 3Store Uxbridge
Hello Nadia, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the review! -Neha
I was delighted by the quick
I was delighted by the quick , calm & efficient service of the 3 customer advisor Cory , I could not recommend more highly .
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Amazing, Phil! We're glad to hear that Cory provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Reply from Three UK - 3Store Uxbridge
Hi Harmanpreet, we’re thrilled that Cory delivered exceptional service! Thank you for taking the time to leave us a review. -Neha
Mbl issues sorted
Mbl issues sorted. If anything buy cheaper never gets output like expensive Softwares or MBL set up that's the main things. Really appreciated and this reviews for Customers services only. Thanks indeed.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Yay, Sayeda 🎉 Your kind words and 5 ⭐ review inspire us all to deliver our best every day. We’re delighted the team could support you and ensure your mobile issue is now fully resolved. Here’s to many more great experiences ahead 💙 -Arvind
Helpful
Great experience purchasing a pay as you go SIM card. The service by Cory and Gautam was amazing and I’ll definitely be thinking of moving to a monthly deal.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
That’s fantastic, Chris! We’re so glad Cory and Gautam were able to provide the support you needed. Thank you so much for the review! -Neha
Amazing service every time I visit this…
Amazing service every time I visit this store Walid and Tim were every helpful
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Thanks so much for sharing this wonderful feedback, Muhammad! We’re glad Walid and Tim were able to give you clear advice. It’s great to hear your visit was so smooth and that everything was sorted so quickly for you. ⭐ -Neha
Very quick to fix our problem 🙌
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Yay! We absolutely love hearing this. 🎉 Providing the best service is always our priority! ☺️ -Kashish
Cory in Uxbridge store was excellent
Cory in Uxbridge store was excellent. Patient, friendly and very polite. He was able to offer assistance and advice and made the whole experience easy and efficient. Fantastic customer service.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Anne, thank you for your review. We’re delighted your visit to our Uxbridge store was such a positive experience, and proud of the excellent service Cory provided 🌟 -Shivam
It was a great experience with team
It was a great experience with team, they guide really well. Gautam, haider both members deals really well thanks
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hey Khalid, that’s amazing! We’re delighted to hear Gautam and Haider sorted everything for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Nice!
Hello there, id like to give a Huge shouout to Jas from the Three Store located in Uxbridge. She was very Helpful, Kind, and Accomdating by explaining and giving me a plan that i could have not expected, for me it wasnt just about the plan, but the way you can feel she truly cares for her customers, and i believe all of the people who work there do, she's one of a kind, and is one of the best customer service ive ever experienced, there was also a guy with a beenie who sparked a little moment of laughter while going through the plan so Big ups to him aswell, Thank You very much! - Jacob
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Uxbridge
Hi Jacob, thank you for sharing your lovely experience 🎯 We’re delighted to hear that Jas and Beenie at our Uxbridge store provided such supportive and clear guidance, making your visit memorable. Wishing you a fantastic day 🌟 -Arvind
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.