Three UK - 3Store Warrington Reviews 

322
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TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our... See more

Company replied

Rated 5 out of 5 stars

Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.

Company replied

Rated 5 out of 5 stars

I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we we... See more

Company replied

Rated 5 out of 5 stars

Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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4.9

All reviews

(322)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claire was really helpful and…

Claire was really helpful and informative

October 19, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Barbara, it's amazing to hear that Claire provided such fantastic support. Thank you for your review. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Very positive experience today with hannah

Very positive experience today with Hannah, very polite and helpful. Thank you

October 19, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Kyle, we're so pleased that Hannah provided such dedicated support. Thank you for your amazing feedback! 😊- Three Social Media Team

Rated 5 out of 5 stars

Clare is always wonderful

Clare is always wonderful, always goes above and beyond. Thankyou and thankyou Three, always a good service.

October 19, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

We truly appreciate your continued support, Beckie! 🤝 Knowing that Clare consistently provides exceptional service means the world to us. – Three Social Media Team

Rated 5 out of 5 stars

Hannah Thank you very much for helping…

Hannah Thank you very much for helping me so quickly and for being so friendly

October 18, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That’s lovely to hear, Volkan! It’s fantastic to hear how confidently Hannah guided you through everything and made the whole process feel effortless. 😇 -Three Social Media Team

Rated 5 out of 5 stars

Very helpful today

Very helpful today , explaining everything to me , Hannah was very helpful

October 18, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Patricia, we're pleased to hear Hannah was able to help and make everything easy. Thank you for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Hannah was brilliant

Hannah was brilliant. Very helpfull & explained everything to us both. Quick service even tho two of us were upgrading.

October 18, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey, Jess. We're thrilled to hear that Hannah was able to get your account sorted out and make your upgrade process smooth and easy. Thank you for choosing us! 😇 - Three Social Media Team

Rated 5 out of 5 stars

The e perience was great as I was…

The e perience was great as I was speaking to someone who understood what I needed.

October 15, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there, we're delighted to hear that. It's fantastic to know you felt listened to and supported by someone who understood exactly what you needed. Thanks for sharing your positive experience with us.
Three Social Media Team

Rated 5 out of 5 stars

My time in the Warrington store was…

My time in the Warrington store was very positive.
Saad was very polite and helpful. He found me a perfect choice of phone for my partner… I am happy to share this with friends

October 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Andrew, thanks for sharing your experience. We're pleased to hear Saad provided such helpful service in the Warrington store and helped you find the right phone for your partner.— Three Social Media Team

Rated 5 out of 5 stars

Rachel in store was outstanding

Rachel in store was outstanding. She made complex things very understandable. Explained everything as we went. Based on this customer experience I bought a new phone and contract.

October 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi George, it's excellent to hear your visit left you feeling confident in the choices available. The clarity and guidance provided by Rachel clearly helped make the process easier to navigate and supported your decision to move forward. — Three Social Media Team

Rated 5 out of 5 stars

Great service from 3 store Warrington

Ruksana and Rachel were both fantastic in arranging my upgrade and sorting an issue from the call centre. I would highly recommend this store and I will be dealing directly with them now for all our phone requirements . Thank you to 3 store Warrington

October 14, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for your wonderful review, Diane! 😍 We’re thrilled you had a seamless experience with Ruksana and Rachel. Thank you so much for recommending our Warrington store! Earning your complete trust for future accounts is the best compliment ever! 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Excellent service

I came in store today to upgrade my phone and iPad. I was greeted straight away by the lovely Rachel. She was very bubbly and polite. Nothing was too much trouble and she explained everything as we went through each step. Rachel made the experience very easy. She is a credit to the company and I would recommend the store to friends and family due to an excellent experience.

October 4, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Gemma, thanks for the wonderful feedback. We’re delighted to hear that Rachel provided calm and attentive support throughout your device and iPad upgrades, clearly explained all the steps, and made the entire experience smooth and stress free. We truly appreciate your recommendation.

-Three Social Media Team

Rated 5 out of 5 stars

Clare not only fixed our payment date…

Clare not only fixed our payment date issue but also got our monthly bill down. Fantastic service.

October 3, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

What a lovely shout‑out, Tom 💫 Clare's dedication helped put things right while uncovering better value along the way. Your feedback speaks volumes 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Had a lovely and easy experience with…

Had a lovely and easy experience with ruksana when geting my new phone! She made it so simple and easy with no stress! Offersd lots of help and guidance! Thank you again for making it so easy!

October 3, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Your words speak volumes, Emily 💙 Ruksana's expert guidance and attentive approach made getting your new phone feel effortless, and it's wonderful to know she was there to support you every step of the way 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Ritesh was extremely helpful and…

Ritesh was extremely helpful and knowledgeable in the Warrington branch, went above and beyond to work out a deal out to accommodate our budgets!

October 1, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Michael, thank you for sharing this amazing 5⭐ review. It's lovely to see Ritesh at our Warrington store recognised for helping find an option that worked for you.

Three Social Media Team

Rated 5 out of 5 stars

Brill service

Brill service! Rit is a good agent

October 1, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That's impressive, Vladimir 🎯 Rit’s support clearly stood out and made all the difference 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Hannah was amazing

Hannah was amazing, she was really helpful, i am really happy with her service

September 29, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Ann, we're glad Hannah could assist you and help make everything easy. Thank you for your kind words. - Three Social Media Team

Rated 5 out of 5 stars

I came to the 3 store in Warrington…

I came to the 3 store in Warrington today to upgrade my son & husbands phone, we was greeted on arrival by Rachel- who was professional, friendly and made us all feel relaxed - such a great experience, probably the best I have had in store and I have been a customer of 3 for over 15 years, thank you

September 27, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Love this, Claire ✨ Rachel's care and attention at our Warrington store clearly set the tone for a memorable experience, and hearing this after 15 years with us makes your feedback even more special 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Saad was excellent in helping me choose…

Saad was excellent in helping me choose a new phone and contract and very efficient and friendly

September 27, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Vanessa, it's wonderful to hear Saad made the process smooth and easy while helping you choose a new phone and plan. Thanks for your 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Hannah was extremely knowledgable &…

Hannah was extremely knowledgable & very helpfull.
Very pleased with the service

September 26, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Karl, thank you for your review. We're delighted to hear Hannah's knowledge and support helped make your experience such a positive one.— Three Social Media Team

Rated 5 out of 5 stars

Ritesh was a legend

Ritesh was a legend. Very friendly and knowledgeable. Nice and easy experience. Credit to the company thanks

September 26, 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Woohoo 🎉 Hayden, Ritesh's spot‑on support and approachable style made the whole experience a standout one. Thanks for the shout‑out 💙

- Three Social Media Team

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