Oluwashola was very knowledgeable, polite, and helpful, I had an excellent service today at three store Woolwich. Am so excited. I am a very loyal customer of three they don't disappoint.
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Leanna was extremely helpful for me, very attentive and patient. Jermaine literally saved my life by taking the time to transfer from my old phone to my new one. God bless team Woolwich
Company replied
I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... See more
Company replied
I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... See more
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Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
144 reviews
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Jermaine was fantastic!
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Lovene, thank you for your outstanding 5⭐ review! It’s wonderful to hear that Jermaine made your experience remarkable.-Three Social Media Team
Oluwashola was very knowledgeable
Oluwashola was very knowledgeable, polite, and helpful, I had an excellent service today at three store Woolwich. Am so excited. I am a very loyal customer of three they don't disappoint.
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Esther, thanks for the amazing feedback. We’re delighted to hear that Oluwashola at our Woolwich store offered exceptional support with a warm and friendly approach, ensuring you had a great experience from start to finish.
— Three Social Media Team
My experience about three is that it really helps me more to be working on my work rather than using laptop or other devices a lot in terms of calls and
My experience about three is that it gives me more confidence in terms of calls and other relevant online work and my work plac.
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Oh wow, Olayinka! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ – Three Social Media Team
Leanna was extremely helpful for me
Leanna was extremely helpful for me, very attentive and patient. Jermaine literally saved my life by taking the time to transfer from my old phone to my new one. God bless team Woolwich
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Adesina, thank you for sharing your wonderful 5 star review. It’s great to hear that Leanna and Jermaine went the extra mile to make your phone transition smooth and worry‑free at our Woolwich branch.-Three Social Media Team
Excellent service by lata.
Excellent service by lata.. good listening and solved my problem
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Oh wow! Thank you so much for sharing your thoughts about Lata. 🌟 She is truly exceptional at listening and making everything right, and we're so glad you received excellent service! ☺️ — Three Social Media Team
Calm
Calm, responsive, very good customer service. Listen to details and deal with every concerns promptly. I sure love his manners.
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey there, thank you for the 5 ⭐ review. We're thrilled to know our team made your experience seamless.-Three Social Media Team
Top service from the team when the…
Top service from the team when the store was busy. Thank you Jermaine and the rest
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hello Naceur, we’re really glad Jermaine and the team were able to assist you. Thank you for the 5 ⭐ review – Three Social Media Team
Dobrinka did amazing work and really…
Dobrinka did amazing work and really helped me and my family today, much appreciated!
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That's fabulous, we're glad Dobrinka gave you the support you needed :) Thanks for a great review. – Three Social Media Team
Very happy with the experience
Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represented Three very well
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Edwina. We are delighted that our team member provided such a comfortable environment and offered excellent guidance tailored to your needs. Thank you for highlighting this stress-free experience and for sharing your wonderful feedback.— Three Social Media Team
Dobrinka was so really helpful with my…
Dobrinka was so really helpful with my complaint and resolved it seamlessly, thank you Three Woolwich, keep up the good work!
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Florence, we’re glad Dobrinka helped resolve everything smoothly and made the process easy for you – Three Social Media Team
Jermaine was great
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for this 5 ⭐ review, Olubunmi! We're glad that Jermaine made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. 😇 - Three Social Media Team
I visited the store in Woolwich on…
I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method.
A lovely young lady named Kiara assisted me throughout the process. I was there with my two young children, and Kiara was incredibly patient, polite, and professional. Her calm and reassuring manner made the whole experience much easier and less stressful.
Kiara is a real asset to your company. She provided outstanding customer service, and I truly appreciate all of her help. Thank you, Kiara, for making our visit such a positive experience.
July 30, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Fmay, thank you for sharing your store experience with us. We are absolutely delighted to hear about the outstanding customer service Kiara provided during your visit to Woolwich, as making things easier for families is exactly what we aim for. — Three Social Media Team
Shola attended to me very well
Shola attended to me very well. She was quite helpful and I had a wonderful experience with 3.
Thank you Shola
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Peace! Thanks for your feedback, Shola always goes the extra mile to make sure everything feels just right. Enjoy your weekend! 🌟 — Three Social Media Team"
Dobrinka was sooooo patient and helpful…
Dobrinka was sooooo patient and helpful with my complaint and brought a quick solution 👌 to me! Well done to her and keep 👏 up the good work, thank you 😊!
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Akosa, we’re happy Dobrinka made the process smooth for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Rohan helped me move my WhatsApp over…
Rohan helped me move my WhatsApp over to my new phone. Quick and easy. Good customer relations
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Uche, It is fantastic to hear that Rohan made sorting your new phone and moving your WhatsApp quick and painless. Delivering great customer relations is exactly what we aim for. Thank you for giving him a shout-out and sharing your experience.— Three Social Media Team
Reply from Three UK - 3Store Woolwich
Hey Akinrinmade, we’re delighted to hear that Shola and Jermaine provided such excellent support. Thank you for sharing your experience with us. 😊
-Three Social Media Team.
Oluwashola was very helpful
Oluwashola was very helpful, she gives great customer service. She was very patient with me and i am very thankful for her help. Thank you so much.
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That’s brilliant, Donia! We’re super happy to hear that Oluwashola gave you all the support you needed. We truly appreciate your feedback! 😊 – Three Social Media Team
Rohan helped me get a new phone
Rohan helped me get a new phone, Honor V6 and transferred the data over
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Kennady, it’s brilliant to hear Rohan helped you with your new Honor V6 and made the transition with your data transfer easier. Thanks for letting us know about your experience. — Three Social Media Team
Oluwashola was so helpful .and helped…
Oluwashola was so helpful .and helped us to save some money too. Nothing was too much trouble
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Your shout‑out is WOW 🎯 Suzanne. We’re overjoyed Oluwashola’s focused support helped secure better value while making every step feel effortless 🌷
- Three Social Media Team
She is a nice person and I was very…
She is a nice person and I was very happy
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
This made our day 🌈 Onome. We’re pleased the support left you feeling so positive 🌸
- Three Social Media Team
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