Thrillophilia 

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Rated 5 out of 5 stars

Thrillophilia had planned our 5 n/ 6 d trip to Kenya, naivasha , nakuru and Masai mara It was the best trip ever and had no hiccups , difficulties whatsoever . They had cleared all our doubts pri... See more

Rated 1 out of 5 stars

Do not use this company!! They took out 2 payments for tickets to Madrid Palace. Issued no tickets, hence being refused entry on the day…. Even though I’d payed twice! Messaged the company by email... See more

Company replied

Rated 1 out of 5 stars

Incredibly misleading techniques. Offer low prices on park tickets to then force you to create an account, pay the low price and then immediately tell you their provider can't fullfill the tickets.... See more

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Rated 5 out of 5 stars

Round two with Thrillophilia was an absolute blast! Huge shoutout to the entire team for nailing the execution yet again. From start to finish, everything was seamless. These guys have officially beco... See more

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Company details

  1. Travel Agency

Written by the company

Thrillophilia is the world’s leading tour package company, trusted by over 3 million travelers. Recognized as the #1 tour operator for personalized holidays, we offer 5,000+ expertly crafted itineraries across 100+ countries. From romantic escapes and family getaways to offbeat retreats, every trip is built for seamless travel, meaningful moments, and lasting memories. Our platform combines verified local partnerships, transparent pricing, and real-time support to deliver consistently high-quality experiences. Powered by intelligent planning tools and backed by a passionate travel team, Thrillophilia ensures that every journey feels effortless, personal, and unforgettable.


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(4,845)

258 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Thrillophilia while booking our Spiti trip. There was a lack of transparency around the itinerary and stay details, which were not shared despite requests. Travel options were not clearly explained, and we were only pushed towards booking a Tempo Traveller. Additionally, the cancellation policy was misrepresented — we were informed that a 50% deduction would apply if cancelled 15 days prior, but upon cancellation, we were told there would be no refund. Very disappointing and not trustworthy.

March 23, 2026
Unprompted review
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Reply from Thrillophilia

Dear Rohit,

We’re truly sorry to hear about your experience while planning your Spiti trip. We understand how disappointing it must have been to face a lack of clarity around itinerary details, travel options, and especially the confusion regarding the cancellation policy.

This is not the level of transparency and service we aim to provide, and we regret the inconvenience caused.

To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team will connect with you via support@thrillophilia.com to review your case in detail and work toward a suitable resolution.

Thank you for bringing this to our attention.

Regards,
Team Thrillophilia

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Rated 1 out of 5 stars

Doesn’t deliver tickets purchased

They advertise a low price for tickets but never deliver. I have received “booking rejected” emails a couple hours after on multiple purchases and have never been able to actually receive a ticket from them.

March 21, 2026
Unprompted review
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Reply from Thrillophilia

Dear Evan Shiu,

We’re sorry to hear about your experience and understand how frustrating it must have been to face booking rejections after making a payment.

Ticket availability for certain experiences can sometimes change in real-time due to high demand or supplier constraints, which may lead to cancellations. However, we agree that this should be communicated more clearly and handled more efficiently.

Please be assured that your concern is important to us. Ms. Riddhi has now been assigned as your dedicated point of contact, and our team will connect with you via support@thrillophilia.com
to review your bookings and work toward a suitable resolution.

Thank you for bringing this to our attention.

Warm Regards,
Team Thrillophilia

Rated 1 out of 5 stars

Our experience with Thrillophilia was worst, spoiled our days

Our experience with Thrillophilia was absolutely unacceptable and deeply disappointing. What was supposed to be a special honeymoon turned into a stressful, frustrating, and poorly managed trip from start to finish.

Right from Day 1, they failed to deliver on their promised itinerary. Kalimpong, which was clearly included in the plan, was completely skipped without any explanation or accountability. This set the tone for the rest of the trip.

The hotel arrangements were equally pathetic. The room provided was extremely small, poorly maintained, and far from “4-star” standards. Despite raising this issue immediately, their support team falsely assured us of a room change the next day—which never happened. This shows a complete lack of professionalism and commitment.

The food arrangements were substandard. Breakfast was limited to a single option (idli and sambar), with no variety whatsoever. This is unacceptable for a package that claims premium service.

The situation worsened further when they failed to provide the promised resort stay. Instead, we were placed in another mediocre hotel with cramped rooms. The so-called “candlelight dinner” was also poorly arranged and nowhere close to what was promised—it felt like a cheap afterthought rather than a special experience.

The driver assigned to us was highly unprofessional and rude. On the day we were supposed to visit Tiger Hill viewpoint, he arrived late due to personal reasons, failed to arrange the required passes, and casually pushed the plan to the next day. His behavior was arrogant, and he even reacted aggressively when we contacted support. Shockingly, he also refused to take us back to the hotel at one point during sightseeing, which is completely unacceptable and unsafe.

Overall, this entire trip was a complete failure in terms of planning, execution, and customer service. We paid for a 4-star honeymoon experience but received services that were far below even basic standards.

This was not just disappointing—it was mentally exhausting and ruined what should have been a memorable and joyful occasion. We strongly warn others not to trust Thrillophilia with important trips. This has been one of the worst travel experiences we have ever had.

March 16, 2026
Unprompted review
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Reply from Thrillophilia

Dear Sumit,

We are truly sorry to hear that your honeymoon experience did not go as planned. This is extremely disappointing to read, especially considering how important and special such a trip is meant to be.

We sincerely regret the issues you faced with itinerary execution, hotel standards, food quality, and the overall coordination during your trip. The concerns regarding missed destinations, unfulfilled promises, and the behavior of the driver are serious and do not reflect the level of service we aim to provide.

Please be assured that your feedback is being taken very seriously and will be reviewed internally to understand where the gaps occurred.

To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team will connect with you via support@thrillophilia.com
to investigate the matter in detail and work toward a suitable resolution.

We deeply regret the inconvenience and distress caused, and thank you for bringing this to our attention.

Warm Regards,
Team Thrillophilia

Rated 1 out of 5 stars

One of the worst travel agency i have…

One of the worst travel agency i have ever experienced, they dont care about customer queries.
Resolved the queries even without disxussing with customer.
After payment of money, doesnt issue the hotel vouchers. Dont care to understand the pain.. they keep on reaching u only when ur booking is pending...

After booking they doesn't care to resolve... this is my 6th attempt to reaching them for my query resolution.

March 18, 2026
Unprompted review
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Reply from Thrillophilia

Dear Mitul,

We’re truly sorry to hear about your experience and regret the inconvenience caused due to lack of communication and delay in sharing your hotel vouchers. We understand how frustrating it must have been to repeatedly follow up without proper resolution.

This is certainly not the level of service we aim to provide, and your concerns regarding post-booking support are being taken seriously.

To address your concerns and ensure a proper resolution, Ms. Riddhi has now been assigned as your dedicated point of contact. Our team will connect with you via support@thrillophilia.com to review your case in detail and assist you promptly.

Thank you for bringing this to our attention.

Regards,
Team Thrillophilia

Rated 5 out of 5 stars

It was our best trip

It was our best trip. Everything was so smooth and we have enjoyed all the arrangements provided by Thrillophillia.

March 19, 2026
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Reply from Thrillophilia

Dear Avish,

Thank you for your wonderful feedback! We’re truly happy to hear that this was your best trip and that everything went smoothly throughout your journey.

It’s great to know that you enjoyed all the arrangements—we always strive to create seamless and memorable travel experiences for our travelers.

Thank you for choosing Thrillophilia. We look forward to planning many more amazing trips for you in the future!

Warm regards,
Team Thrillophilia

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Rated 3 out of 5 stars

Last month I travel to dubai with…

Last month I travel to dubai with thrillophilia,overall it was a decent experience the itinerary was well planned and covered major attraction like thr city ans desert safari most of the arrangement including hotel stays and activities were managed ans support team was responsible when needed. However , there were a few areas where improvemt is required especially in cordonarion and timing of certain activities which cause some inconvenience during the trip
Apart from this the overall experience was good and wnjoyable
Thank to thrillophilia

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome trip planned by thrillophilia

Awesome trip planned by thrillophilia

March 16, 2026
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Reply from Thrillophilia

Dear Tushar,

Thank you for your feedback! We’re glad to hear that you had an awesome trip planned with Thrillophilia.

Your support means a lot to us, and we look forward to helping you plan many more amazing travel experiences in the future!

Warm regards,
Team Thrillophilia

Rated 5 out of 5 stars

Experience exciting and mesmerizing times with Thrillophilia Travel

I have done 4 trips along with Thrillophilia until now and have always had absolutely joy throughout those trips. I like the care and flexibility shown by their experts to accomodate any customisation required in the plan. I love the hotels recommended and the tour operators that host our trip through Thrillophilia. Overall it has been a great experience working with Thrillophilia to get all my trips planned and executed as per my need.

March 16, 2026
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Reply from Thrillophilia

Dear Shantanu,

Thank you so much for your continued trust in Thrillophilia! It truly means a lot to know that you’ve traveled with us on four trips and had such consistently joyful experiences.

We’re delighted that you appreciate the flexibility, customization, and care provided by our team, along with the hotels and local operators arranged for your trips. Your kind words motivate us to keep delivering seamless and memorable travel experiences.

We look forward to planning many more amazing journeys for you in the future!

Warm regards,
Team Thrillophilia

Rated 1 out of 5 stars

Worst ever experience.

Worst ever experience.
They show you a very good hotel and grab money from you. And at the time of travel they give very cheap hotels.
They dont pick ur call

April 19, 2025
Unprompted review
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Reply from Thrillophilia

Dear Pratik,

We’re truly sorry to hear about your experience and understand how disappointing this must have been for you. This is certainly not the experience we aim to provide.

We regret the concerns you’ve raised regarding hotel allocation and the difficulty in reaching our team, and we take such feedback very seriously.

We would like to review your case in detail. Kindly share your booking ID or registered contact details with us at support@thrillophilia.com, and our team will look into the matter on priority and assist you appropriately.

Thank you for bringing this to our attention.

Warm regards,
Team Thrillophilia

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Rated 1 out of 5 stars

Sold us fake tickets & refused refunds

Sold us fake tickets & refused refunds. Bunch of con artists DO NOT USE

March 14, 2026
Unprompted review
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Reply from Thrillophilia

Dear Bob,

We’re truly sorry to hear about your experience and understand how concerning this must have been for you. Please note that we do not provide fake tickets, and we take such concerns very seriously.

We would like to review this matter and check the details of your booking and refund request. Kindly share your booking ID or registered contact details with us at support@thrillophilia.com, and our team will look into this on priority and assist you further.

Warm regards,
Team Thrillophilia

Rated 1 out of 5 stars

DON'T BELIEVE THIS…

DON'T BELIEVE THIS SCAMERS,PLEASE!!!Avoid them,if you don't want to lose your money. I purchased tickets for Loro Park in Tenerife, through this company, next day my plans has changed and I cancel it,received cancellation emails, however didn't received any money back. I open an dispute with my Bank, but they also couldn't get my money back.Stay away from this company!!!!@@@@

December 22, 2025
Unprompted review
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Reply from Thrillophilia

Dear Oleg,

We’re truly sorry to hear about your experience and understand how frustrating this situation must have been for you. This is certainly not the experience we want our customers to have.

We would really like to look into the cancellation and refund status for your booking and help resolve this for you. Kindly share your booking ID or registered contact details with us at support@thrillophilia.com, and our team will review the matter on priority and assist you further.

Warm regards,
Team Thrillophilia

Rated 5 out of 5 stars

Our trip to Vietnam was an absolutely…

Our trip to Vietnam was an absolutely wonderful experience, and we are truly grateful to Thrillophilia for planning such a well-organized itinerary for me and my wife.
From the very beginning, the entire trip was planned thoughtfully, ensuring that everything went smoothly and comfortably.
The itinerary was well balanced, giving us the chance to explore the beauty, culture, and local experiences of Vietnam without feeling rushed.
The hotels, transfers, and activities were arranged properly, and the coordination throughout the trip was excellent.
What we appreciated the most was how seamless the entire journey felt. Every detail was taken care of, allowing us to simply enjoy our time together and focus on making memories.

Overall, it was an amazing travel experience, and we would definitely recommend Thrillophilia to anyone looking for a well-planned and hassle-free international trip.

Thank you for making our Vietnam journey so memorable!

March 12, 2026
Rated 5 out of 5 stars

Amazing Rajasthan with Thrillophilia

Totally thrilled and happy with the way Thrillophilia has guided and supported us in our Rajasthan Trip. i am a very frequent traveller both domestic and overseas and it was the first time i thought of trying a new travel company Thrillophilia. at first i was like bit worried but fortunate enough to have our booking done with them. several reasons made our trip joyous and adventourous like guidance from first day of my call for quote till date where its been couple of months we finished our trip , taking care of every small things during our trip , best of the hotels and resorts, arrangement of Jain food , local guide for the entire trip, no time boundations for hopping , all tickets for safari or monuments etc arranged before hand , neat and clean tempo traveller, letting us know if we missed or was not there in our queue to visit, checking everyday for our convenience, after trip calls for feedback and moments to share etc etc..even i find it very economical compared to my last several travels along with different well known brands...i am really happy with the services and now have made Thrillophilia our top and best guide for our travel. keep ROCKING !!!

December 22, 2025
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Rated 5 out of 5 stars

Great experience and well planned

Great experience and well planned

March 8, 2026
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Reply from Thrillophilia

Dear Rohit,

Thank you for your kind feedback! We’re really glad to hear that you had a great experience and that the trip was well planned.

At Thrillophilia, we always strive to design smooth and memorable travel experiences for our travelers. Your support truly means a lot to us, and we look forward to helping you plan many more amazing adventures in the future!

Warm regards,
Team Thrillophilia

Rated 5 out of 5 stars

Travel experience with Thrillophilia…

I have traveled with Thrillophilia twice so far. My first trip was to Kashmir in April, and the second one was to Sikkim. Both trips were organized through Thrillophilia tours and guides, and I must say it was a wonderful experience.

Honestly, I don’t think we could have enjoyed Kashmir as much if we had planned the trip by ourselves. Choosing a package trip turned out to be one of the best decisions because everything was organized perfectly. The team planned each day very carefully and ensured that the entire itinerary was executed smoothly.

All the drivers assigned during the trip were very humble, professional, and helpful, which made the journey even more comfortable. The entire trip went very smoothly without any stress. The best part was that I didn’t have to constantly worry about planning what to do next or which places to cover, which allowed me to truly relax and enjoy the trip with my family.

Recently, I also went on a trip to Sikkim through Thrillophilia, and I would say this trip was truly one of the best experiences. The place itself was breathtaking, and the people there were incredibly warm and welcoming. Everything about the trip felt special.

Thrillophilia really helped in selecting the best places to visit during the best season, which made the experience even more enjoyable. Because of their planning and support, the entire journey was smooth and memorable.

I would strongly recommend trying to travel with Thrillophilia if you are looking for a well-organized and stress-free travel experience.

April 15, 2025
Rated 5 out of 5 stars

A Trip To Cherish

No complaints whatsoever. I had a very smooth and enjoyable trip! I travelled with my mom, it was her first international trip and she enjoyed it thoroughly! Special thanks to Bhavini ji for helping me out with my itinerary and flight bookings. Also, loved the 24/7 support helpline for being extremely quick to resolve any query. This is my second time travelling with thrillophilia! Many more to go! Thank you very much!😃

March 8, 2026
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Reply from Thrillophilia

Dear Anudeep,

Thank you so much for sharing such a lovely review! We’re truly delighted to know that you had a smooth and enjoyable trip, and it’s even more special to hear that your mom’s first international trip turned out to be such a wonderful experience.

We’re glad that the itinerary planning and flight booking support from Bhavini ji made the process easier for you, and it’s great to know that our 24/7 support helpline could assist you whenever needed. Ensuring our travelers feel supported throughout their journey is always a top priority for us.

It means a lot to us that you’ve chosen to travel with Thrillophilia again. Thank you for your continued trust—we look forward to planning many more amazing adventures for you in the future!

Warm regards,
Team Thrillophilia

Rated 1 out of 5 stars

thrillophilia - worst travel operator

Feb-25 -kilimanjaro -thrillophilia charged in full and delayed the start of trekking by a day- ground operator of thrillophilia said- money not credited to them ( We paid in November 25). Thrillophilia didnt even bother to respond/ check if we started the trek.
also, we paid close to 6000 USD, but again forced to pay 700 USD as tip, a straight contradiction to Thrillophilia's commitment.

Also, they are tax evasion ppl. for TDS deducted in Nov, they are yet to deposit the TDS/TCS in my acc.

February 13, 2026
Unprompted review
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Reply from Thrillophilia

Dear Sudha,

We’re sorry to hear about your experience during the Kilimanjaro trek and regret the inconvenience caused. This is not the experience we aim to provide to our travelers.

We would like to review the concerns you’ve raised regarding the trek start, tipping, and the TDS/TCS matter with the relevant teams to better understand what may have happened.

Kindly share your booking ID or registered contact details with us at support@thrillophilia.com, and our team will look into this on priority and assist you further.

Warm regards,
Team Thrillophilia

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Rated 1 out of 5 stars

Bought tickets online no tickets

Bought tickets online. I’m at the time and date booked at the attraction paid for and I’m sitting outside like an idiot because of never received the voucher. Now i’m forced to pay double the price for entry on the spot. This is a SCAM!!!!!!

March 6, 2026
Unprompted review
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Reply from Thrillophilia

Dear Alex,

We regret the inconvenience caused and understand your concern. As verified from our end, the voucher was successfully delivered at 8:47 PM (IST), which corresponds to 3:17 PM Lisbon time, and the confirmation screenshot was also shared with you via email for reference. Based on this timeline, the voucher was sent within the applicable timeframe as per the activity schedule.

Therefore, in line with the applicable terms and policy, a refund would not be applicable in this case. Should you require any further clarification, please feel free to reach out to us at support@thrillophilia.com, and our team will be happy to assist you.

Warm regards,
Team Thrillophilia

Rated 5 out of 5 stars

Thrill in Bali with Thrillophilia

My Bali trip with Thrillophilia was honestly one of the most memorable trips of my life. From the planning stage to the actual travel experience, everything was handled very smoothly. I was traveling with my wife, and Bali was always on our bucket list, so we were really excited but also a little nervous about how things would go in a new country.

Thrillophilia made the entire journey very comfortable for us. The itinerary was well planned and gave us enough time to explore places without feeling rushed. We visited beautiful spots like water sports and temple in Kuta, photogenic spots in Nusa Penida, local market in UBUD, sunset in Gilli T and amazing scenic locations that truly showed the beauty of Bali.

One thing we really appreciated was how well the local guides and drivers coordinated everything. They were friendly, helpful, and always on time, which made our travel stress-free. Whether it was airport transfers, hotel stays, or daily sightseeing, everything was organized properly.

Some of my favorite moments were watching the sunset by the Gilli T beach, exploring local culture, and just enjoying the peaceful vibe of Bali. The experience felt balanced — adventure, relaxation, and cultural exploration all in one trip.

Overall, this trip gave us beautiful memories that we will always cherish. If someone is planning an international trip and wants a hassle-free experience, Bali with Thrillophilia is definitely something I would recommend.

Suksma Thrillophilia❣️ for making our Bali trip so special.

One liner will be - Thrill in Bali with Thrillophilia.
Hashtag - #ThrilloBalia

March 6, 2026
Rated 1 out of 5 stars

BEWARE: Thrillophilia is selling "Bait and Switch" tickets

I paid €89 per person but got a "bait and switch" and received a ticket they sell for €15.

I paid for a "Full Access" guided tour to the Alhambra in Grenada, Spain. The ticket clearly indicated that it includes entry the Nasrid Palaces (the expensive part of the ticket). Thrillophilia also sells tickets without access to this palace - for much cheaper!

Shortly after paying, they claimed my date was "sold out" and forced an "urgent reschedule." After I agreed to the new date, they issued a voucher via Tiqets that explicitly states: "Please note that this ticket does not include entry to the Nasrid Palaces."

I took evidence of my booking confirmation along with the ticket claim to show this discrepancy to the Thrillophilia team. When I confronted them with the evidence, they offered me a €5pp refund as a "resolution" for a €70+pp value discrepancy.

This company is intentionally misleading tourists by making a typical "bait and switch" and hoping customers will not fight for it. They are pocketing huge margins by selling entry types they cannot provide. I am now filing a formal dispute through my bank.

Avoid Thrillophilia at all costs. Book directly through the official Alhambra site or a reputable agency.

February 27, 2026
Unprompted review
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Reply from Thrillophilia

Dear Radoslav,

We’re sorry to hear about your experience and understand your concern regarding the ticket inclusions for the Alhambra tour. This is certainly not the experience we aim to provide our customers.

Ticket availability for certain attractions—especially for high-demand sites like the Nasrid Palaces—can occasionally change in real time due to limited inventory from the official operators. However, we completely understand how the difference in inclusions and the subsequent resolution offered may have caused frustration.

Please be assured that your concern is important to us. Ms. Riddhi has now been assigned as your dedicated point of contact, and our team will connect with you via support@thrillophilia.com to review the booking details and work toward a fair resolution.

Thank you for bringing this matter to our attention. Your feedback helps us improve our processes and customer experience.

Warm Regards,
Team Thrillophilia

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