Easy to navigate website. YouTube shorts really good at explaining the use cases for different clothing lines. Great quality technical clothing. Expensive perhaps. But loving everything I’ve bought fr... See more
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About ThruDark
Written by the company
ThruDark's kit ranges from down-fill winter jackets to robust waterproofs, advanced mid/base layers and technical gym wear ensuring that no matter your mission, you will not be left wanting.
Contact info
ThruDark Store, Unit 4, Innovation Close, Horizon Park , BH12 4FP, Poole, United Kingdom
- support@thrudark.com
- www.thrudark.com
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Suddenly getting no response from…
Suddenly getting no response from customer service. What’s happening? Your customer service was spot on before.
Communication and responsiveness very poor
This company have some great looking products and website, but their communication and customer service is shocking. Sent 4 emails now no response. This was besides earlier contact around 2 months ago to try and get some assistance and questions around discount. Took them about 5 weeks to respond. I have repeatedly asked for a refund as I have ordered two jackets now and the length of the arms do not fit, I do not want anything else and they have given me a credit, no response to emails, tried and tried before this review but have to be honest as its a real let down in way of communication.
Excellent products
Excellent products, great prices and fast delivery. Thats why a keep purchasing there products and I would recommend them.
Great products,great quality
Great products,great quality, they fit really well and feel really comfortable. The delivery is good .I will continue to purchase from thrudark
Thank you
Had an issue with my order tried to…
Had an issue with my order tried to contact customer services multiple times didn’t hear anything back. Still haven’t
Fast delivery and product is such good…
Fast delivery and product is such good quality. Got as a gift for my partner and they love the top💚
Great brand quality clothing
Easy to navigate website. YouTube shorts really good at explaining the use cases for different clothing lines. Great quality technical clothing. Expensive perhaps. But loving everything I’ve bought from them. Returns process worked smoothly too. Great brand.
Always an easy to order process and…
Always an easy to order process and fast delivery. App easy to navigate with good information on products.
The quality is 2nd to none and the…
The quality is 2nd to none and the staff are awesome 👌
I had a concern about my order…
I had a concern about my order GB539798. Unfortunately, it has not been answered so far
Very Hi quality clothing
Very Hi quality clothing, great fit and reasonable prices for the quality of the clothes.
Good variety of products
Good variety of products, covering a range of activities. Reliable quality, which should last a long time.
Aigis Jacket
Love my Aigis jacket it's amazing at keeping the wind and rain off you during a hike.
The only thing I'd suggest to improve things is I use the App and I can't see the size of the clothing whilst its in there. I don't always check out straight away and sometimes have to remove and re add the item to check what size I've put in there
These are the best quality clothes out…
These are the best quality clothes out there every time
Top quality gear honestly as stupid as…
Top quality gear honestly as stupid as it sounds has help me lose weight, been a pleasure running in it. Would recommend it to anyone, 25kg and going.
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