Ticketmaster Schweiz Reviews 1,244

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Good that we can order the tickets online and seats are numbered . Exceptional musicians ! We enjoyed the concert very much Vin Chaud a la fin! We live in Leysin and appreciate these concerts... See more

Rated 5 out of 5 stars

The Hall has a nice acoustic, might need a bit more of ventilation especially for the viewers who must stay standing. Food there is not bad at all, a bit expensive though. ZVV ticket included in the s... See more

Rated 1 out of 5 stars

Worst company ever. Website crashed when bought the tickets, did not received any email confirmation, I thought that did not went through, bought again, I got the email confirmation, after couple hou... See more

Rated 5 out of 5 stars

At first I was nervous about purchasing my tickets through the website. I’m an American living in Japan trying to attend A festival in Switzerland. I also only speak English. Through the whole process... See more

Company replied

Company details

  1. Event Ticket Seller

Information provided by various external sources

Tickets, Events, Konzerte & Sport bei Ticketmaster.ch schnell und sicher online bestellen. Offizieller Vorverkauf. Originalpreis. Direkt vom Veranstalter.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The show was great

The show was great. The staff was very friendly, unfortunately it took to long before all attendees where on their place. it should be better organized next time. other than that a great evening, thanks

October 19, 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Thank you very much for your feedback! We're happy you had an overall good experience.

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Rated 4 out of 5 stars

The singer and the orchestra where great

The singer, the program, the host and the orchestra where great. It was a bit tricky to find the place. From our position we could not see all because a tent in front of us covered part of stage. Finally a couple more restrooms in the catering area would be fine.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

I’ll still waiting my money back…

I’ll still waiting my money back because that show was cancelled

May 22, 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Dear Rosi

Thank you very much for your feedback.

You haven't filled out the refund form, which is why you haven't been refunded. Our customer care team has just informed you about the refund process.

Best regards
Ticketmaster Switzerland

Rated 4 out of 5 stars

Tom Jones is still a great singer

Tom Jones still has a good, strong voice although he's 83(!). His music had a good variation (e.g. good mood, rock or with serious lyrics). Besides, there was a good movie show.

July 3, 2023
Unprompted review
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Rated 1 out of 5 stars

They cant even send a card to the right…

They cant even send a card to the right email. And then they cant even bring a solution.
Just very sad how they work i hope i never have to buy here anymore.

I was waiting for the ticket the adress is corect and i donk know how it couldt come to me. It wasnt my fault, i got youre mail about that but what can you do for the fault that hapend, i want some excuse or a e ticket if not you will here from me

July 5, 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Dear Tiago,

thank you for your rating on Trustpilot!

You ordered physical collector Tickets which have been shipped to you on Wed, 21st June, 23. As a consequence you didn't receive etickets. Please make sure to check your mailbox.

Best regards
Your Ticketmaster Team

Rated 3 out of 5 stars

CHoose where to sit, chosing seat!

CHoose where to sit, at least getting a message that seats are sold out

June 18, 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Hello Tobias

Thank you for your message.
We try to improve the customer experience each day. We would be very grateful if you could be more specific about your request and conctact us through our customer support.

https://help.ticketmaster.ch/hc/de/requests/new?ticket_form_id=360000067318

Best regards
Your Ticketmaster Switzerland Team

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Rated 4 out of 5 stars

Public transportation vs end of concert

The logistics, the food and food prices are fine. Also as best for the country we should arrive with public transportation, a pity the concert had a break. We missed the 2 encores highlights what was a pity. I can imagine that you don't have big influence on that beside of starting at 19h45.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent concert

Excellent concert, one of the best, Peter Gabriel is amazing. Well organized. On the contrary the VIP package was a joke, It is not worth paying for this package (VIP) at all.

June 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Good performance

It did what it said: you want tickets? We have tickets! Buy 2 and we‘ll send them (after your payment😉) - simple processes do still work! Thanks.

June 4, 2023
Unprompted review
Rated 3 out of 5 stars

technical issues when registering

When the tickets for The Offspring in Winterthur were announced on Spotify I immediately tried to register and buy some, but instead I failed to register because there was a technical fault that stated that my address would already be used what was wrong. After writing to the support I've got an answer after the weekend that there indeed have been technical problems on the website and that I should try again. Lucky me, that I was still able to get tickets and the event was amazing. So, after the technical issue was solved everything went just fine.

February 9, 2023
Unprompted review
Ticketmaster Schweiz logo

Reply from Ticketmaster Schweiz

Hello, thank you very much for your feedback. We'll work on our website to improve the fan experience and simplify the purchase process as far as possible. We hope to see you soon on the next Event!

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