ticketmelon.com Reviews 2

SCAM WARNING! Over 7 months without a refund for cancelled Rolling Loud!

Absolute fraud! I bought 2 tickets for Rolling Loud Thailand over a year ago. The festival was cancelled, and Ticketmelon promised a refund. At first, their support kept telling me that my refund was "in the queue," but now they have completely stopped responding and are ghosting my emails.

They have been illegally holding my money for more than 12 months. This is unacceptable and unprofessional. Avoid using Ticketmelon at all costs if you don't want your money stolen!

My Order ID:EAFA13C

Ticketmelon has been one of the worst experiences I’ve ever had with a ticketing platform.

My refund has still not been processed despite multiple follow-ups. I’ve received vague and inconsistent responses, and at one point I was even told that the payment had been “processed” yet I never received anything, and no proof of transaction has been provided.

This is completely unacceptable.
There is zero transparency, zero accountability, and absolutely no respect for customers.

At this point, it genuinely feels like delays are intentional in order to avoid issuing refunds. This goes beyond poor service it raises serious concerns about their business practices.

I will be escalating this matter further and sharing my experience across multiple platforms.

If you care about your money, stay away from Ticketmelon.