I don't like that the options for your tickets only shows you what row. You don't get the actual seat # until you have completed your purchase. And going directly to the theater website, it would ha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
While it was quick and easy to select the preferred ticket and go through checkout, neither the email or the site provided the discount code. The final invoice did not show the discount leaving me wi... See more
Company replied
I have given this site a second chance. I lost several dollars during the Christmas holidays being unable to retrieve the proof of purchase. I am having the same issues again. There has to be an ea... See more
Company replied
Please start including taxes and fees in the up front pricing. Feels very misleading to get everything selected only to find out not ALL the charges were being included.
Company replied
Company details
Written by the company
TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contact info
8517 Southpark Circle, 32819-8532, Orlando, United States
- 18003316483
- Contact@TicketsatWork.com
- www.ticketsatwork.com
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a bit cumbersome to search for…
It was a bit cumbersome to search for and find the hotel I wanted. The quoted price was excellent
July 25, 2026
Unprompted review
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I booked this room there was no towels…
I booked this room there was no towels or rags then the tv. Did not work the front desk staff was rude getting smart wanting me to continue to come back n forth to the front desk to fix problems when I do not work here I should not have to do that when I had 2 toddler kids continue to put them back n forth in the car to do the job of the hotels housekeeper or who worked here I want a refund and I will be disputing the charges for this room false advertisement nothing advertised was in the room or came with the room
July 25, 2026
Unprompted review
It's really easy to get my tickets…
It's really easy to get my tickets print them up and be ready to go to a movie and enjoy myself thank you website works great!
July 25, 2026
Unprompted review
Easy to order discounted gift cards
Easy to order discounted gift cards, I was able to get 4 $50.00 gift cards at a 12% discount for Texas Roadhouse for $176.00 ...
July 25, 2026
Unprompted review
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I reserved a room for my parents to…
I reserved a room for my parents to visit San Diego and when they got to the hotel, the staff said that there wasn't any reservation made. My parents drove all that way to San Diego just to be told they did not have their room available.
July 23, 2026
Unprompted review
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The website is user friendly and always…
The website is user friendly and always provide very good deals and prices.
July 23, 2026
Unprompted review
Reply from TicketsatWork
We appreciate the great feedback. Thank you so much and enjoy all the wonderful deals.
The process of getting the tickets was great!!
The process of getting the tickets was simple and affordable
July 23, 2026
Unprompted review
Reply from TicketsatWork
We appreciate the great feedback. Thank you so much and enjoy all the wonderful deals.
I used this service thru my work…
I used this service thru my work discount, it was nice and convenient to make this hotel booking very painless. Thank you!
July 22, 2026
Unprompted review
Reply from TicketsatWork
We appreciate the great feedback. Thank you so much and enjoy all the wonderful deals.
Well-organized booking experience
July 21, 2026
Unprompted review
Reply from TicketsatWork
Thank you for your awesome feedback. Enjoy all the great deals.
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Pricing for one thing is a lot better…
Pricing for one thing is a lot better than any other company. love being able to get a discount on hotels.
July 21, 2026
Unprompted review
Reply from TicketsatWork
Thank you for your awesome feedback. Enjoy all the great deals and have fun!
I don't like that the options for your…
I don't like that the options for your tickets only shows you what row. You don't get the actual seat # until you have completed your purchase. And going directly to the theater website, it would have been less expensive for me to purchase direct. I thought the point of the tickets at work website was to give a better deal or discount for the price of the products/services.
July 21, 2026
Unprompted review
Reply from TicketsatWork
Copilot said: Thank you for your feedback. We strive to provide savings compared to standard box office pricing, and in many cases our ticket prices are lower than purchasing directly from the venue. However, prices can vary based on promotions, inventory, fees, and availability at the time of purchase.
Regarding seat locations, we understand your concern. For many ticketed events, the specific seat numbers are not displayed until after purchase, with only the section or row information available beforehand. We recognize that having access to the exact seat details earlier would help guests make more informed decisions.
We appreciate your comments and understand your disappointment when you found a lower price through the theater directly. Feedback like yours helps us continue to evaluate and improve both our pricing and booking experience. Thank you for sharing your experience with us.
They are not upfront on total costs
They are not upfront on total costs. Best rate guarantee is a farce. Definitely won’t be using them again. Cost me more due to unclear site information and won’t honor best rate guarantee. There is NO customer service. DO NOT USE!!
June 26, 2026
Unprompted review
Reply from TicketsatWork
We apologize that your experience did not meet your expectations. Please provide your order number so we can review the details of your reservation and pricing concerns.
Our pricing includes all applicable taxes and fees prior to purchase, and our Best Rate Guarantee has specific eligibility requirements that must be met before an adjustment can be approved. We'd like the opportunity to investigate your concerns and determine whether your booking qualifies.
We value your feedback and are sorry to hear about the difficulties you encountered. Please send us your order number, and we'll be happy to look further into this for you.
I made reservations at a Hotel
I made reservations at a Hotel, when we showed up the hotel stated that the booking site over booked them and could not check us in. I have called and emailed to try and get a refund and it’s been over two weeks and I have not heard anything back yet. I’m very frustrated and will not be using ticket works again.
inquiry regarding 146979903 for Red River Inn And Suites : King Suite [ Arrival: 2026-07-02, Departure: 2026-07-03 ].
June 30, 2026
Unprompted review
Reply from TicketsatWork
Copilot said: We sincerely apologize for the inconvenience and frustration this situation has caused. As a third-party booking provider, hotel reservations are processed through our travel suppliers, and we would like the opportunity to review exactly what occurred.
Please provide your order number so we can investigate the reservation, review the communications regarding your refund request, and determine why there has been a delay in resolving this matter.
We understand how disappointing it is to arrive at a hotel and learn that your reservation cannot be honored.
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Ticketsatwork was an easy app to work…
Ticketsatwork was an easy app to work with. The discount are great this was really my first time using it.
July 19, 2026
Unprompted review
Reply from TicketsatWork
We're delighted to hear that your first experience using TicketsatWork was such a positive one. Providing an easy-to-use platform along with exclusive discounts and savings is exactly what we strive for.
We truly appreciate your feedback and are glad you were able to take advantage of the great offers available through the program. Thank you for choosing TicketsatWork, and we look forward to helping you save on many more experiences in the future!
super shady
super shady, advertised $206/night then when I went to book said it was unavailable and then had to pay an extra $60/night. still solid deal but highly Sus business practice
July 18, 2026
Unprompted review
Reply from TicketsatWork
Thank you for your feedback. We sincerely apologize for the frustration you experienced during the booking process.
Hotel rates and availability can change in real time based on demand and inventory provided by our hotel partners. Unfortunately, there are occasions when a rate displayed during an initial search may become unavailable before the booking is completed, resulting in a different rate being offered.
We understand how disappointing it can be when the final price is higher than expected, and we appreciate you sharing your concerns regarding the availability and pricing displayed during your search. Your feedback is valuable, and we will share it with the appropriate teams for review.
While we're glad you were still able to secure a rate that you felt provided value, we regret that the experience did not meet your expectations. Thank you for taking the time to share your thoughts with us.
Reply from TicketsatWork
We appreciate the awesome feedback. Thank you and enjoy!
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