Ticketslouvre Reviews 32

BEWARE - I almost bought tickets from this unofficial reseller website for €77 before trusting my guy instinct that this price seemed ridiculously high, and finding the official website to buy tickets which were actually €32. AVOID THIS SITE!!!!

I inadvertently purchased tickets for my family through a mirror website. As many other reviewers have reported, the overcharging (nearly three times the official price and charging for infants, who are admitted free on the official site), the deliberate misleading of innocent tourists, and the complete refusal to negotiate refunds amount to what I would describe as a quasi-criminal practice.

I challenged the company by exchanging more than 20 emails. However, their responses were consistently limited to statements such as “we are a legitimate company,” “you accepted the terms and conditions,” and “we offered additional value.” These replies only increased my frustration, as they ignored the fundamental issue of deception.

I remain extremely upset about this experience. As a result, I investigated the entities behind this operation and identified two companies involved:
The Walker Tours LLC (EIN: 37-2091569, United States) — the apparent website owner
Feel The City Group (NIF: 90206152, Spain) — a Spanish company seemingly involved in operating the site

Individually, I considered how I could help prevent others from falling into the same trap. One step I took was to report my case to multiple relevant authorities, including:

- econsumer.gov – an international public platform for consumer complaints
- National Cyber Security Centre (UK) – via reports and related review channels
- SignalConso – the French government’s consumer protection platform
- The Louvre Museum – to alert them directly
- I have also filed a chargeback request with my credit card provider

If you are a visitor to this page, have already paid, and feel completely distressed by a similar experience, I strongly encourage you to report your case to the relevant authorities. Collective reporting is one of the most effective ways to ensure that these practices are properly investigated and stopped.

I sincerely hope this situation will be resolved and that future visitors will be protected from such deceptive operations.

NOT OFFICIAL LOUVRE WEBSITE, ........... OVERCHARGED AND Did't REPLY for my request email = no service
The purchase was made without being explicitly informed that the vendor is an independent reseller and that these price increases could be applied.
This corresponds to misrepresentation and deceptive sales practices.

L'achat a été effectué sans qu'on sache clairement que le vendeur est un revendeur indépendant et que cette augmentation de prix puisse s'appliquer.
Il s'agit de fausses indications et de pratiques de vente trompeuses.

La compra se hizo sin que el vendedor fuera un revendedor independiente y sin que se le informara claramente de que se podrían aplicar estas subidas de precio.
Esto equivale a una falsa indicación y un acto engañoso de venta.

I total scam selling Louvre tickets at three times the official price. This should be illegal and the website should be shut down. Horrible customer service as well!

Stay away from these scammers, never ever buy anything from them :/.

In a hurry to buy tickets for my son, I also bought my tickets on this site, for triple the price of the official site. Sheila Vikers, listed on my ticket as the buyer of the tickets on behalf of this scam site, seems to feel no shame ripping off people. Audio guide purchased leads you to an app that doesn’t work.

Scam website made to look like the official website. These are actually scamming resellers, based in Spain, selling tickets at greatly, greatly inflated prices. Avoid at all costs and book direct. It'll save you a fortune.

NB from the official Louvre website. They are even calling out scam websites like the one reviewed here.

Watch out for ticket fraud!
Watch out for ticket fraud: stay vigilant when buying your tickets for the Musée du Louvre.

Beware of the current increase in mirror sites.

The merchant’s website, ticketslouvre.com, acted in a misleading and deceptive manner by appearing to be the official Louvre Museum ticket site. I purchased three adult tickets, believing it was the museum’s official portal.
The official Louvre Museum price for three adult tickets is €66 total (€22 per ticket), but I was charged €198, three times the official amount, without any clear disclosure that the merchant is an independent reseller or that such a markup would apply.
This constitutes misrepresentation and deceptive merchant conduct.

Do not buy your ticket here! It feels like theft and fraud! Overprized, hiding behind policies, no human consederation or customor service. Feels like a person filling their pockets and not like a trusting organisation.

This is a scam website

This is a fraudulent website. It looks like the official Louvre website but isn’t. Tickets are 3 times actual cost and they charge for children with no real value added.

Deceptive website.
Luring people into buying tickets. Pretending to be an official Louvre site. Not being clear on their role they create false sense of urgency (FOMO) by showing only few available dates. We rushed to buy - only to learn that plenty of other timeslots were available on the official page. They also charge 3 times the value of the ticket for adults and kids are free on the official page - not on this one. Not even sure if the tickets are real.

FRAUD!! FRAUD!! SCAM!! SCAM!! FRAUD!!

AVOID THIS SITE!

This is FRAUD!!
ROBERY.
Do not use this site.
REPORT!!! REPORT!!!

Very expensive. More than the double.
Ladrones

It‘s just a scam. First time happened to me, it seems I am getting old.

Thought I was buying on the official website but it is fake! No tickets sent, Do not use! No answer to emails or calls.