I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more
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I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more
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I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more
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I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more
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Company details
Written by the company
Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk
Contact info
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, United Kingdom
- +44(0)2085189100
- cc@ticketstoindia.co.uk
- www.ticketstoindia.co.uk
4.6
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Tickets to India should hire more agents like Gaurav
Gaurav has been extremely helpful and patient with my queries and he ensured to get us the best deals and fair rates. he went above and beyond to ensure we had a great experience.
July 19, 2026
Unprompted review
Reply from Tickets to India
Hi Annada,
Thank you for your wonderful feedback. We are so pleased to hear that Gaurav was extremely helpful, patient, and went above and beyond to secure the best deals and fair rates for you. Ensuring our customers have a great experience is at the heart of what we do, and it’s fantastic to know that Gaurav delivered exactly that.
We will be sure to pass your kind words and appreciation directly to him. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
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Helpful and polite Guy Runju
The guy who dealt for booking our tickets was Ronju. He was helpful, polite and he new his subject well.
July 3, 2026
Unprompted review
Reply from Tickets to India
Hi Ashoke,
Thank you for your kind feedback. We are delighted to hear that Ronju was helpful, polite, and knowledgeable in assisting you with your booking. We truly appreciate you taking the time to share your experience.
We will be sure to pass your compliments along to Ronju. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Sarah is extremely helpful with her…
Sarah is extremely helpful with her service. She is professional and knows her work. Please reward Sarah for her exemplary service. Infact Ssrah should be promoted
July 16, 2026
Unprompted review
Reply from Tickets to India
Hi Savio,
Thank you for your glowing feedback and for taking the time to recognise Sarah's exceptional service. We are absolutely delighted to hear that she was extremely helpful, professional, and knowledgeable in assisting you. Your suggestion to reward and promote her has been noted with great appreciation — it means a great deal to us to receive such strong endorsements from our valued customers.
We are incredibly proud to have Sarah on our team and will be sure to share your kind words and high praise with her and our management team.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Emergency ticket booked within 20 mins
Emergency ticket booked within 20 mins! Manju is amazing!
July 13, 2026
Unprompted review
Reply from Tickets to India
Hi Simran,
Thank you for your wonderful feedback. We are so pleased to hear that Manju was able to book your emergency ticket within just 20 minutes — that's great to know as we understand how stressful last-minute travel can be, and we're delighted she made the process so swift and smooth.
We will be sure to pass your appreciation on to Manju. Thank you for choosing Tickets to India.
Tickets to India wishes you a safe and enjoyable trip.
Kind regards,
Customer Care Team
AVOID @TicketsToIndia
AVOID @TicketsToIndia
PNR: 7Z**** | Flight: 28 July 2026
UPDATE 7 JULY 2026: TTI replied below but their statement is incorrect.
Under UK261 Article 8 I am legally entitled to re-routing at no extra cost after cancellation. As the selling agent, TTI must facilitate this. Telling me to contact Kuwait Airways does not discharge TTI's responsibility.
I have communicated professionally throughout. Matter escalated to CAA.
ORIGINAL REVIEW FROM 6 JULY 2026:
Airline cancelled my flight.
Ticketstoindia (TTI) NEVER INFORMED ME.
I booked in Dec 2025 for £2912 and found out about the cancellation myself 2 days ago.
Under UK261 Article 8(b) TTI as my booking agent MUST reroute me to my destination at no cost.
Manager "Kabir" refused and said: "you do whatever you want but I can only do refund or you pay fare difference".
The same flight now costs nearly £4500. I’m £1600 out of pocket if I have to rebook myself.
Flight is in 22 DAYS and I’m stranded.
@UK_CAA please intervene. This is a clear UK261 breach - failure to notify + failure to reroute.
#UK261 #FlightCancelled
July 6, 2026
Unprompted review
Reply from Tickets to India
Dear Mir H,
We are of course sorry to hear that Kuwait Airways has cancelled your flight and appreciate your frustration with this.
As you will be aware, our customer services manager has been in contact with you and has explained to you that as an agent we have no powers to rebook you onto another airline (at least not without charging the appropriate fare), however, Kuwait Airways as the operating airline WILL be able to assist you with this. As an agent, we are only able to claim the full refund for the cancelled flights as per Kuwait Airways' policy.
Concerning your conversations with the team, as mentioned in the emails from our customer services manager, we will not tolerate offensive language being used. Our team is there ready and willing to assist you and other customers but we do not and can not expect them to be subject to the use of offensive language.
We must reiterate that the quickest and easiest way for you to resolve this situation is to contact Kuwait Airways as soon as possible and ask them to rebook you on another carrier - there is no facility for agents to be able to do this.
Kind regards,
Customer Care Team
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I was served by person called Rahul
I was served by person called Rahul.
I am.not new to tickets to india. Use tickets to india for several year now.
It was again an honor speaking to your tran and Thanks a ton Rahul as he made my unique requirment simlly served without any issue.
I hope tickets to india team extend my thanks to you personally as honestly your deserve it rahul
July 4, 2026
Unprompted review
Reply from Tickets to India
Hi Kanaksingh,
Thank you for your continued loyalty and for taking the time to share your experience. We are delighted that you have been choosing Tickets to India for several years now.
We are delighted to hear that Rahul was able to handle your unique requirement smoothly and without any issues. Your kind words and recognition mean a great deal to us, and we will be sure to personally pass on your heartfelt thanks to Rahul—he truly deserves it.
Thank you for trusting us with your travel plans.
Kind regards,
Customer Care Team
try to book ticket to India online
try to book ticket to India online - fill all personal details - then message comes fare not available - then they message me price gone up - same things happens for another day booking so wasting time awful service
July 4, 2026
Unprompted review
Reply from Tickets to India
Dear Harsha,
We are sory to hear that the fare that you chose was subsequently not available. Like most online travel agents, our booking system uses live availability which comes directly from the airlines. Whilst this is more than 99,9% accurate, there is a small margin of error which means that there are rare occasions when the chosen fare has expired or is no longer available by the time the booking is completed.
In such circumstances, we will always try to offer the customer an alternative flight option that closely matces their original choice or a full refund.
Kind regards,
Customer Care Team
Wrong information and ripping off
Price over their website is different and when we call offer different price also airline counts any one over 15+ adult but they counted 13year as adult . So when to airline and booked direct even I got £250-00 cheaper than they quoted also more in weight in luggage what they were offering. So I recommend please make sure before you book as they don’t have full knowledge and you end up with paying extra what you suppose to.
June 27, 2026
Unprompted review
Reply from Tickets to India
Dear Jaspreet,
We are sorry to hear that we were not able to offer the same price as the airline on this occasion for your chosen flights. As you may appreciate, different fare types have different rules and benefits and as an agent, we have to go by the applicable fare rules for the available fares.
In most cases, booking with an agent is hugely beneficial for a number of reasons. Firstly, we are impartial and have no allegiance to one airline over another. This enables us to offer advice and options across a number of airlines at any given time. In addition, we will often have access to specially negotiated rates which may be cheaper than the published fares (available through the airlines' websites) and/ or may offer other advantages such as date changes, additional luggage etc.
We do hope that we may be able to be of service to you again in the future.
Kind regards,
Customer Care Team
I’m very happy with the my ticket booking experience
I’m very happy with the flight TicketToIndia booking service. Gaurav was extremely helpful, professional, and made the entire process smooth and hassle-free. Excellent support and a great experience overall. Thank you, Gaurav!
June 25, 2026
Unprompted review
Reply from Tickets to India
Hi Yishika,
Thank you for your lovely feedback. We are absolutely delighted to hear that you are very happy with your booking experience and that Gaurav provided extremely helpful, professional, and smooth assistance throughout the process. It's wonderful to know he made everything hassle-free for you.
We will be sure to pass your thanks and kind words directly to Gaurav. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
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Naveta as always she is very helpful…
Naveta as always she is very helpful and pleasant person to speak to, She is very professional and kind I had excellent communication and the she gave speedy service.
and I bought 2x tickets from her.
Many thanks Naveta.
June 23, 2026
Unprompted review
Reply from Tickets to India
Hi Bhimji,
Thank you for your feedback. We are delighted to hear that Naveta was, as always, very helpful, pleasant, and professional in assisting you with your two tickets. It's fantastic that you experienced excellent communication and speedy service throughout the process.
We truly appreciate your continued trust and will be sure to pass your many thanks directly to Naveta.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Gaurav from ticketstoIndia was very…
Gaurav from ticketstoIndia was very helpful in booking process. He was very patient and professional. Highly recommended.
June 15, 2026
Unprompted review
Reply from Tickets to India
Hi Elvis Quadros,
Thank you for your positive feedback and high recommendation. We are delighted to hear that Gaurav was very helpful, patient, and professional throughout the booking process.
We will be sure to pass your kind words on to Gaurav. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Excellent service
Excellent service! Ranju was extremely helpful in sorting out our ticket issue quickly and professionally. He was friendly & responsive. The best part about this was he kept in contact and gave updates on our tickets.
A big shout out to “RANJU”. Need more staff like him.
Thank you for your great support and customer care. Highly recommended!
June 3, 2026
Unprompted review
Reply from Tickets to India
Hi Vino,
Thank you for your positive and detailed feedback. We are delighted to hear that Ranju provided you with outstanding service, sorting out your ticket issue quickly and professionally while keeping you updated throughout the process. It's wonderful to know that his friendly and responsive approach made such a positive impression.
Your special shout-out and high recommendation mean a great deal to us and we will be sure to pass your appreciation directly to him.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Outstanding Support from Pavneet at TicketsToIndia
I’ve been booking my India flights with TicketsToIndia for over 12 years, and this time Pavneet truly stood out. Our airline changed the flights and the family was split across two PNRs, but Pavneet went above and beyond, personally following up with the airline until all of us were put on the same flight. I’m really grateful for his help, and he’ll be my preferred advisor at TicketsToIndia from now on. Thank you, Pavneet, for the wonderful support and best wishes!
June 3, 2026
Unprompted review
Reply from Tickets to India
Hi Sayan,
Thank you for your incredible loyalty over the past 12 years, and for taking the time to share such a thoughtful testimonial. We are truly honoured that you have continued to trust us with your travel bookings for over a decade.
We are so pleased to hear that Pavneet went above and beyond to resolve the complex issue with your family’s PNRs after the airline changed your flights. His personal follow-up and dedication to ensuring your whole family was reunited on the same flight is exactly the level of care we strive for. It means a great deal to us that he will now be your preferred advisor.
We will be sure to pass your heartfelt thanks and appreciation directly to Pavneet. Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
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Like to thank Prerna for assisting me…
Like to thank Prerna for assisting me today. She was brilliant listened to my issue after spending 2 days talking to Jallandhar office who really ammoyed me with a simple issue. Always used Tickets to India as very good with good deals ( depends on when you look). Prerna took my details and promised to sort out in an hour and was true to her promise. HIGHLY RECOMMENDED. Thank you
June 1, 2026
Unprompted review
Reply from Tickets to India
Hi Apninder,
Thank you for taking the time to share your detailed feedback, and we sincerely apologise for the frustration you experienced with our Jalandhar office over the past two days. We completely understand how simple issues can become unnecessarily stressful when not handled promptly.
However, we are absolutely delighted to hear that Prerna was brilliant in assisting you today. It's wonderful that she listened carefully to your issue and, true to her word, resolved it within the hour. We greatly appreciate your continued trust in us and your kind acknowledgment of her efforts — we will be sure to pass along your thanks and high recommendation directly to her.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
I had a very good experience booking my…
I had a very good experience booking my ticket with customer care. Ms. Sandy K was very polite, patient, and professional throughout the process. She understood my requirements clearly and helped me find a cheap ticket that perfectly matched my travel needs and budget.
I really appreciate Sandy K’s excellent customer service, friendly behaviour, and quick support. She made the booking process smooth and stress-free. Highly recommended service for anyone looking for affordable flight tickets and great customer care. Thank you so much, Sandy K!
May 28, 2026
Unprompted review
Reply from Tickets to India
Hi Sasi,
Thank you for your very positive and detailed feedback. We are delighted to hear that you had a very good experience booking your ticket with Sandy K. It's fantastic that she was polite, patient, and professional throughout the process, taking the time to understand your requirements clearly and helping you find an affordable ticket that perfectly matched your travel needs and budget.
We really appreciate you highlighting her friendly behaviour and quick support. We will be sure to pass your thanks and high recommendation directly to Sandy.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
I would like to sincerely thank Sandy…
I would like to sincerely thank Sandy for her amazing support and assistance. She helped me book my tickets at the last minute and made the whole process smooth and stress-free. Sandy was very professional, kind, patient, and quick to respond. Her dedication and excellent customer service are truly appreciated. I highly recommend her support to anyone who needs reliable and efficient help. Thank you again, Sandy!
May 24, 2026
Unprompted review
Reply from Tickets to India
Hi Rinkeshkumar,
Thank you for your heartfelt and wonderful feedback. We are very pleased to hear that Sandy provided you with amazing support and assistance, especially at such short notice. It's fantastic that she made the last-minute booking process smooth, stress-free, and quick, while maintaining her professional, kind, and patient approach throughout.
We truly appreciate your high recommendation and will be sure to pass your sincere thanks directly to Sandy.
Thank you for choosing Tickets to India.
Kind regards,
Customer Care Team
Totally Horrible service!
Totally Horrible service!! My flight was cancelled due to Iran war. in March 2026. the flight was cancelled by the airline. At Fist the ticket was booked on Gulf Air, TTI called me to change the return flight with Emirates ( I had no problem with that). Once the flights were canceled, Its now 8 weeks while my refund is not getting processed. TTI have only one excuse that the airline will refund the amount then we can refund. Airline is telling to talk to ticket partner only. we are stuck with my money with them.
Horrible Horrible services. Never Ever again Never.
May 18, 2026
Unprompted review
Reply from Tickets to India
Hi Vijay,
Thank you for your honest feedback, and we sincerely apologise for the frustration and stress this situation caused you. We completely understand your disappointment, especially after your flights were disrupted due to the ongoing conflict in the Middle East — an unprecedented situation that affected airlines and travel agents worldwide.
We acknowledge that the delay in processing your refund was unacceptable from a communication standpoint, and we are truly sorry that you were left feeling stuck and unheard. Unfortunately, the refund process was held up by Emirates due to a significant backlog of refund requests caused by the war, and we were reliant on their timeline to receive and be able to process the refund to you.
We are pleased to confirm that your refund has now been processed and returned to you. While we understand this does not undo the delay or the inconvenience you experienced, we genuinely hope this resolution brings some closure.
We value your feedback and will use it to improve how we communicate with our customers during such extraordinary circumstances. We would be grateful for the opportunity to restore your trust in us in the future.
Thank you for your patience and for choosing Tickets to India.
Kind regards,
Customer Care Team
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Misleading Booking Process and Poor Refund Handling
EBP:889802
I had a very disappointing experience with Tickets To India
I have been a customer of this company since 2010, which makes this experience even more frustrating and disappointing.
I successfully booked international flights from London to Raipur via Delhi flights through their website, and the payment was taken successfully. However, shortly after booking, I received a call from their team stating that they would not issue my tickets.
When I asked for evidence or confirmation that the flights were genuinely cancelled, no proof was provided. Instead, I was repeatedly pressured to purchase alternative tickets at different prices, which I declined. I clearly requested a full refund instead.
What makes this even more concerning is that the exact same flights they claimed were “cancelled” were still showing on their website/system with the same date, same timing, and same price. It appeared that the tickets were still available for booking, which felt very misleading and raised serious concerns about transparency.
Since then, I have been receiving calls from different team members trying to convince me to buy another ticket rather than processing my refund. My refund has still not been returned, and they have been holding a significant amount of my money for the last 4–5 days.
This situation has been extremely stressful because I cannot book replacement flights for my family until my money is returned. The amount involved is significant, and delaying the refund is causing serious inconvenience and uncertainty.
After being a loyal customer for many years, this experience has made the company appear extremely untrustworthy and frustrating to deal with. The entire process has felt unprofessional, poorly handled, and very stressful.
I hope the company resolves this matter quickly and improves how genuine customers are treated in the future.
Yashpal Singh Dewangan
May 15, 2026
Unprompted review
Reply from Tickets to India
Dear Yashpal,
As a longstanding customer of Tickets to India, we are very sorry to hear that we were unable to confirm your ticket on this occasion.
As explained by the team, Lufthansa/ Air India repeatedly cancelled the flights despite them having shown as available at the time of booking. Whilst we do, of course, appreciate how frustrating it is when this occurs, regrettably, we have no control over the availability coming from the GDS and the airline's systems.
In these circumstances, all that we can do is to offer alternatives at cost (which is what the team have been trying to assist you with) or a full refund. As no alternatives were suitable, a full refund has already been processed and should be with you soon if not already.
Again, we are sorry that you have had this experience and would welcome the opportunity to achieve a better outcome for a future booking.
Kind regards,
Customer Care Team
Top Notch
I have been using ticketstoIndia.co.uk for few years and always had a good deal.
The best part is the customer support which was put to test during the AMD-LGW flight crash period. I had to re-book and the staff was top notch in sorting out the problem over the phone even during non office hours. I would not have expected this level of support from the airline it self leave alone third-party booking site.
Keep up the good work.
June 21, 2025
Unprompted review
Reply from Tickets to India
Hi SP,
Thank you for your continued trust and loyalty over the years. We truly appreciate you taking the time to share your experience, especially during such a challenging and unprecedented situation. We are so pleased to hear that our team was able to step up and provide you with support outside of normal office hours, to help re-book your flight during the disruption following the unfortunate crash.
Your kind words about our customer support mean a great deal to us, and we are incredibly proud that we could meet your expectations in such a stressful moment. We will continue to strive for that level of dedication and care. Thank you for being a valued customer.
Tickets to India looks forward to being of service to you again soon.
Kind regards,
Customer Care Team
Went to India in February 2026
Went to India in February 2026 , day before coming back UK lady rang to say our flight been cancelled. Offered 3 to four options for different flight back to UK , we chose BA Mumbai to Manchester via Heathrow, but have to pay for the tickets £3259.04 & lady confirmed she will apply for partial refund of my original tickets for both of us . After two weeks Qatar Airways issued £440 , which was unacceptable. Complaining upto now but no signs of change their decision. I will not give up fighting for my rights for full refund.
April 7, 2026
Unprompted review
Reply from Tickets to India
Dear Surendra,
We are sorry to hear that your return flights with Qatar Airways were cancelled due to the ongoing situation in the Middle East.
With regards to the refund value for your unused Qatar Airways return, regrettably, the refund value is calculated by the airline and is usually considerably lower that half of the ticket price as much of the ticket is made up of taxes, most of which are used up on the outbound journey. As you will appreciate, as an agent we have absolutely no control over this.
Concerning the cost of the replacement flight, again this is something that we can not control as we use live availability and pricing which comes directly from the airlines via a booking system called a GDS. As you will understand, prices were higher than usual at this time given the lack of availability using direct carriers.
Whilst we do of course appreciate your frustration regarding the refund amount, we can assure you that this was the applicable refund as calculated by the airline.
Thank you for your understanding.
Kind regards,
Customer Care Team
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