WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... See more
Company replied
Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special
Company replied
We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... See more
Ticket Tree did everything I expected it to do. I had no problem and I find no fault.
Company replied
8 Posterngate, HU1 2JN, Hull
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent website with good deals for theatre weekend and hotel in London. We got an upgrade at the hotel to a suite which was a 4 star hotel.
Perfect went like clockwork no hitches .
Could not fault TicketTree in any way. From the moment I found them on the internet until we were enjoying our break away, the arrangements, organisation and level of care and consideration have been nothing short of excellent. The hotel was fantastic, the seats at the show we saw were fantastic. They even sent an email a few days before our trip to update us on the various delays and works being carried out on the London Underground so that our trip ran smoothly. So easy, so straightforward, excellent experience, exceptional customer service, would recommend again and again.
We've used Tickettree before and always found they provide an excellent service. This recent break represented amazing value for money-good hotel and superb theatre seats. They sent reminders plus information on any travel delays happening during the weekend.
Superb company to deal with-faultless!
We have used TicketTree a number of times now and have found them to be reliable and good value each time.
There is always a choice of tickets to suit pocket and a range of hotels to allow choice of experience.
The train had cancelled all seat reservations so my friend and i could not sit together. Spoilt the trip down. And on the way back i had requested a table but we got reserved seats in different areas of the train.
Hotel was very basic but clean and tbh we werent in there very long. Staff on desk fab. Staff in breakfast room need some customer service training.
Show fabulous !!

Reply from TicketTree.com
Great show, great hotel and spot on administrative service.
I booked hotel theatre tickets and first class train fares via TicketTree
What a bargain!
I saved approimatley £400
Brilliant theatre seats 5 rows from the front a superb hotel and the luxury of traveling first class.
I had great communication with this company and a couple of days before I travelled I was sent an emergency telephone number in case I had any issues.
I would highly recommend TicketTree and will be using them again
Everything was as described an excellent evening and hotel
Great trip great show great hotel highly recommended
Was very helpful and called me back when they said they would was so easy to deal with everything was spot on
From the point of booking this package the service was brilliant. Would definitely used again and we are already planning our next visit.
I will always book.with.ticket tree service was first class.
Hotel was fine, ticket voucher for theatre worked perfectly, trains mostly on time.
Bought theatre break for family. All went very smoothly. All information was spot on. Hotel very central and excellent customer service. Will definitely use Ticket tree again.
So easy to use hood at keeping up dated on any changes. Will be recommending to others and using again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.