I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more
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Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- +61 2 4277 0913
- info@tickinsurance.com.au
- www.tickinsurance.com.au
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Replied to 98% of negative reviews
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Reply from Tick Travel Insurance
I always use Tuck travel insurance with…
I always use Tuck travel insurance with any overseas trip
Their quote process is easy and user friendly
Prices are fantastic and reasonably priced
Tick your the best insurance
I never have to worry about my insurance with tick , once I had to make a claim , sent my paperwork off to tick , they paid me straight away no hassles I recommend tick for your insurance also cheaper than anybody else
Kind regards
Irene johnsen
Great value, just had an issue with the online platform but it worked out in the end.…
The value of the insurance is fantastic but I had issues with my online quote and completing the steps. I had to renter everything 4 times which was frustrating. Once I had entered everything, the screen looked like it was loading/processing then nothing would happen or say there was an error.
If this hadn’t of happened I would have been highly satisfied with the online quote process.

Reply from Tick Travel Insurance
I cannot speak highly enough of Tick…
I cannot speak highly enough of Tick Travel Insurance. During what became a very stressful holiday, our 6-month-old baby became seriously unwell and required hospitalisation overseas. From the moment we contacted Tick, their communication was exceptional. They maintained regular contact with us, liaised directly with the international hospital, and ensured we understood what was happening every step of the way.
As soon as our baby was medically fit to travel, Tick worked quickly to help arrange our early return home so he could continue receiving treatment in Australia. Knowing they were coordinating everything behind the scenes gave us enormous peace of mind during an incredibly difficult time.
A special thank you to Noleen and the over the phone nurse, who were both absolutely outstanding. Their professionalism, compassion, reassurance and genuine care made all the difference to our family. They treated us like people, not just a claim number.
We are incredibly grateful for the support, efficiency and compassion shown throughout our claim. We hope we never need to use our travel insurance again, but if we do, we wouldn’t hesitate to choose Tick. Thank you for being there when we needed you most. ⭐

Reply from Tick Travel Insurance
We have used Tick Travel before and are…
We have used Tick Travel before and are confident they will be there for us should we need them. Very competitive prices also.
Applying for Tick Travel insurance…
Applying for Tick Travel insurance online was so simple. Price quoted was the best deal and had so many inclusions for the price. I have not made a claim yet and hope I will not need to, but just knowing I’m covered gives me peace of mind!
Very simple easy to select what your…
Very simple easy to select what your possible needs will be if anything was to happen and set mind at easy knowing have them option and help if you should every need to call upon it
We have used Tick many times before
We have used Tick many times before, very easy to navigate the site, very comparable rates, a friend had to make a claim and they were very helpful and the process was very streamlined, recommended
Happy The process was simple and detail…
The process was simple and detail pretty straightforward

Reply from Tick Travel Insurance

Reply from Tick Travel Insurance
one click and your covered
Tick insurance is easy to access
user friendly , easy to compare benefits, low excess fees

Reply from Tick Travel Insurance

Reply from Tick Travel Insurance
They refused claims
In my experience, Tick Travel Insurance attracts customers by offering very cheap premiums. However, when you actually need to make a claim, the experience is completely different.
I was asked to provide document after document, and I spent a lot of time gathering and submitting everything they requested. Despite fully cooperating, my claim was ultimately rejected based on an exclusion in the policy.
It felt like the process was designed to make claiming as difficult as possible, only to find a clause at the end to avoid paying. In my opinion, a low premium means very little if the insurer does not provide fair support when you need it most.
I would not purchase insurance from Tick Travel Insurance again, and I encourage anyone considering this company to read reviews from customers who have actually gone through the claims process, not just those who bought a policy.

Reply from Tick Travel Insurance
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