Tick Travel Insurance Reviews 

3,628
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the rates are extremely competitive compared to others on the market. People consistently point out how simple the website is to navigate and how straightforward the overall purchasing process feels from start to finish. Travelers also appreciate the comprehensive coverage options available, making it easy to tailor policies to specific trips like cruising or motorcycling. Some reviewers were not happy with technical issues, mentioning unexpected system errors, login difficulties, and occasional problems completing their online quotes smoothly. Travelers occasionally noted that these digital hurdles required extra patience while setting up their necessary insurance policies.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the rates to be very competitive, affordable,... See more

User experience

People report positive experiences with user experience, consistently praising the platform as simple to... See more

Website

Customers had positive experiences with the website, consistently highlighting how user-friendly and simple... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful and the overall experience... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more

Rated 5 out of 5 stars

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutel... See more

Company replied

Rated 5 out of 5 stars

My daughter 20 yr old and her partner travelled to Bali for the first time and unfortunately had to make a claim. The Tick team were wonderful talking with my daughter on the phone at a very stressful... See more

Company replied

Rated 5 out of 5 stars

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,628)

2,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Travel insurance made easy

Doing the travel insurance, it was quick, easy to complete online

July 26, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Shane,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

Very easy to purchase and make a claim

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutely amazing, with the relatively small amount we claimed being sent to us immediately ✔️✔️ Keep up the good work TICK TICK TICK

I have also referred TICK to a few friends ✔️

November 1, 2025
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Jodie,

Thank you for your wonderful review and for recommending Tick to your friends!

We're delighted to hear that both purchasing your policy and making a claim were easy experiences. It's especially rewarding to know our team was able to support you and your husband during your trip and provide the care and reassurance you needed. We'll be sure to pass your kind words on to the team.

We look forward to helping protect many more of your adventures.

Safe Travels,
Rachael

Rated 4 out of 5 stars

Process was easy I have yet to claim…

Process was easy I have yet to claim but much better than using travel agents and more value

July 17, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Nigel,
Thank you for your positive review.
Wishing you wonderful adventures ahead!
Safe travels,
Rachael

Rated 5 out of 5 stars

Easy to choose cover

Easy to choose cover. Great prices.qui k & easy

July 16, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Michelle,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

Have been using Tick for a few years…

Have been using Tick for a few years now and find them easy to deal with. The quotes are affordable and give me the cover I need.

July 16, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Trevor,

Thanks for choosing Tick Travel Insurance again! We're glad you found the process easy and were able to get the cover you need.

We look forward to helping protect your future travels.

Safe travels,
Rachael

Rated 4 out of 5 stars

They supplied what I needed at a…

They supplied what I needed at a competitive price

July 22, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Tony,
Thank you for your positive review.
Wishing you wonderful adventures ahead!
Safe travels,
Rachael

Rated 5 out of 5 stars

Fair and helpful

We’ve used Tick on several occasions now and found them helpful and reasonably priced. The website is easy to use and on the couple of times I’ve needed to call, they have been very thorough with their replies. Unfortunately, we have had to make a couple of claims and we found them to be fair and fast with the returns.

July 14, 2026
Rated 5 out of 5 stars

TravelIns

Apart from all the reading, it was a fairly simple & clear process.

July 17, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Annette,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

Easy and quick

The assessment for insurance was very easy. Simple questions with a fast response. The cost of insurance was very reasonable and covered all the things we needed covered. We found the less expensive option worked best for us.

July 21, 2026
Rated 4 out of 5 stars

Very easy to use web site and very…

Very easy to use web site and very competitive pricing

July 21, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Chris,
Thank you for your positive review. We're glad to hear our pricing met your travel needs.
Wishing you wonderful adventures ahead!
Safe travels,
Rachael

Rated 5 out of 5 stars

Easy to apply

Easy to apply

July 21, 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Lyndon,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

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