Ties.com Reviews 

866
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

I received good email communication regarding my order, shipping, and the item arrived in good time. The tie was a good quality tie, and I would buy a tie from them again in the future.

Rated 1 out of 5 stars

Do not do business with Ties.com, scam company, will keep your money without shipping purchases. Ordered product from this company on 10/31/2024. My card was charged and received a FedEx tracki... See more

Rated 1 out of 5 stars

The merchandise is of high quality, but they simply refuse to respond to emails. I'm going to see if I can find the contact information for their CEO, Omar Sayyed. I can't believe he'd want his compan... See more

Rated 2 out of 5 stars

The tie I received was damaged. I was unable to print the return label because I don't own a printer, and the woman I spoke to said her manager, Ilana, would not send me a return label through snail... See more

Company details

  1. Fashion Accessories Store
  2. Clothing Store

Written by the company

Ties.com - America's Premier Tie Store. With over 5000 designs of Neckties, Bowties, Cufflinks and more.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

866 reviews

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2.5

All reviews

(866)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Great socks, terrible delivery

The socks I purchased are great, but the deliver was terrible. The 1st shipment never arrived, because my address was incorrectly written; although, it is correctly written in my acount. Nevertheless, I had them FedEx me another one, which the graciously did free of pay.

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Leatherette Gift Roll Tie Case

I ordered the Leatherette Gift Roll Tie Case, but not to give it away. I needed a carrying case for a single tie, that I keep in my bag. Most business meeting nowadays are tie-less, but there is the occasional exception. I like the case, because it doesn't leave any folding marks on the ties and it is dress ready anytime.
The quality of the case is very good and stylish. Thanks for the great idea.

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Nice Packaging for even Nicer Ties!

The ties were placed neatly in the box with great packaging details. They’re all beautiful. I’m sending them to our son in South Africa so they haven’t been worn yet....can’t rate that part! From what I can tell, he’ll love them! Thank you!

April 9, 2019
Unprompted review
Rated 4 out of 5 stars

4/5 because it hasn’t been worn.

The only reason I didn’t give it a 5 star is because my boyfriend hasn’t worn it yet. The material was very nice and it came quick. He’s 6’3 so finding ties long enough is always a challenge. Ties.com had lots of choices

April 8, 2019
Unprompted review
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Rated 1 out of 5 stars

My order never came

I placed my order on March 18. Shipping was supposed to be 7-10 days. On the 11th day when I still had not received my order I sent a message through the ties.com website contact page. I did not get a response.

When I click on 'track my package' it does not tell me where my package is. It just says on March 22nd, it is on it's way to the next facility.

Then on April 1 I received an email from Ties.com asking me to let them know what I thought of my ties 'now that I had a chance to try them'. Considering my package never came, this was quite alarming to me. I have no idea where my package is or if it is even still coming.

I spent $57 and so far I have received nothing from this site. I would not recommend ordering from this site.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Prom

My son loved the ties for his prom attire. They were fast shipping and in perfect condition. Loved the whole process. Simple and tasteful.

March 30, 2019
Unprompted review
Rated 1 out of 5 stars

Bait and switch

I was a very loyal customer for almost 2 years, buying ALL my ties and socks from them. Because I liked the quality I decided to opt in for their subscription service. I figured, it says ALL OVER their website that they have such a great return policy, that you can return any item for any reason FOR FREE, so what do I have to lose? As it turns out, buried deep at the end of the legal disclaimer, NOT the return policy section, it says that in fact you CANNOT return anything from the subscription OR be refunded anything. So after I kept receiving things like a little vial of instant coffee (the kind they have in jail, why the F would I want a tie store to send me coffee??) , a cooling wipe in the middle of a polar vortex Ohio winter (the second coldest in my lifetime), I started to rethink the whole thing. The last box I received was FILLED with garbage. A gold leaf plated PLASTIC lapel pin?? Plastic collar stays?? ANOTHER INSTANT COFFEE DRINK?? I decided I wanted my money back. ( it also included a pair of solid aquamarine socks and a black and white polka dot bow tie, nothing even came close to matching). That’s when I found out that the website would not process my return. It didn’t say why, just that it couldn’t. So that’s when I literally read THE ENTIRE legal disclaimer page, from start to finish, and found that in the very last paragraph there are a couple of lines that say they won’t refund or accept returns for the subscription stuff. No reason, just that they don’t. This P’d me off, because every single purchase I had made up to that point was made with the understanding that I could return it (except the clearance items of course). Their return policy is one of the things they boast about the most, actually. So I called in (you HAVE to call in to cancel, but I did email them TWICE before calling and never got any response, even though it says you’ll get one in 24 hours or less) and when I explained what was happening, the customer service rep basically just said sorry, but that there wasn’t anything that could be done. When I said how they had just charged my card again for the next month of service just 2-3 days prior to my call and I wanted it refunded, he said the best he could do is give me a $20 code. Which, thanks I guess? But what about the other $50 you took from me? This is a total bait and switch. So be aware that they will in fact send you a bunch of useless crap that you will probably hate if you are as dumb as I was when I signed up for the subscription, and that they will not care if you’re not happy with what they sent. In fact, the subscription service isn’t even RAN by ties.com, which they neglect to tell you unless you call in and complain and demand your money back. I considered filing a claim with my credit card company to cancel the payment and refund the money, but instead I just informed the guy that I would just never shop there again. He didn’t care. I recommend the tie bar, they have a bigger selection and have better prices. The only reason I didn’t switch sooner is because I BELIEVE IN CUSTOMER LOYALTY. So basically, ties.com will burn you eventually. RANT COMPLETE.

March 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Very impressed—Outstanding Ties

Very impressed. The two (2) ties I ordered are made well and looks outstanding. I have received many compliments, as they really compliment my suits and shirts well . They are exactly as advertised both color and fabric wise. I really love the material, as it should be easy to maintain and care for. I won’t hesitate ordering again and highly recommend these products.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products. The material is so nice, and such a great quality. I had an issue with my postal service and delivery and the customer service at Ties was great with helping me get my package delivered properly. Will definitely continue to purchase here in the future.

February 7, 2019
Unprompted review
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Rated 5 out of 5 stars

Great ties at a great price

Great ties at a great price. Love the updated colors. I’m a female and love a white shirt black pants a beautiful colorful tie. These were the right style and colors. Bought 5, a snazzy leopard print silk hanky and a great skull tie pin. I’m a bit eccentric but always a great dresser with style and class. These ties fit right in. I’ll buy more that’s for sure

January 25, 2019
Unprompted review
Rated 3 out of 5 stars

Ties are great, packaging not so much

Ties are great. Customer service is great. Packaging wasn't great this year, which meant we needed to repackage before wrapping. Also, some of the ties were wrinkled because they were folded up to fit in a small box. Please don't fold ties to fit in a small box. Use a box that fits the ties. I bought 13 ties this year and last year. If this happens again next year I'm returning them.

January 4, 2019
Unprompted review
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Rated 5 out of 5 stars

Killer Sock Game

I bought these socks for my husband to wear to work. He loves the pairs I picked out. Some are more professional, while others have cool prints and unique characters on them. His buddies at work have given him some compliments, so I think I did a pretty good job. They are soft and have held up pretty well so far. I will definitely be buying more in the future!

December 27, 2018
Unprompted review

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