TigerDirect.ca Reviews 

2,558
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Has always been well priced and fast for me, but I've never had to deal with a return to them so I can't comment on that.

Rated 5 out of 5 stars

Shopped around for a new laser printer/scanner/fax machine around the $100 price range. Pretty difficult to find in Canada. Checked on TigerDirect.ca and came up with the Lexmark MB2236adw. Great p... See more

Company replied

Rated 5 out of 5 stars

Arrived in a timely manner. I would rate the refurbished condition as excellent. I really liked the small size of the computer. It came with a keyboard and wired mouse (which were not in the advert... See more

Rated 5 out of 5 stars

For me, the Promo HP Chromebook 14 G5, Celeron Processor N3450 was a very successful purchase for me. Two months later, using it everyday, this Chromebook is still running just as smoothly as when... See more

Company details

  1. Electronics Store

Information provided by various external sources

The Best Deals on Computers, Computer Parts, Computer Accessories, PC Components, Electronics and more at TigerDirect.ca


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,558)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst hardware

Worst hardware, bought 5 refurbished computer and 2 failed. Don’t buy again.

July 30, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi, Thank you for your feedback. Our team will contact you and give all support you need.
Thank you, Daniela @TigerDirect.ca

Advertisement
Rated 4 out of 5 stars

Required item in stock at a great…

Required item in stock at a great price. Received it the next day.

July 30, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Joan, thank you for your feedback! Glad to have you with us!

Rated 5 out of 5 stars

good price

good price - good products - fast delivery - no bs.

July 30, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Thank you Daniel!!

Rated 5 out of 5 stars

excellent

excellent, indeed

July 30, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Andrzej, thank you for your support and feedback! TigerDirect.ca

Advertisement
Rated 5 out of 5 stars

Great product, very happy!

I always get good service from TigerDirect.ca They offer a wide variety of products that I can compare and choose from. The Acer tablet I purchased is perfect for my needs and the price was great for the quality of the product.

July 29, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Patrick, thank you for your feedback and support. We're glad to have you with us! Daniela @TigerDirect.ca

Rated 5 out of 5 stars

As expected.

July 26, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi, Thank you for your feedback! :)

Rated 4 out of 5 stars

Consitently good place to shop

TigerDirect has consistently been a great site to shop for supplies. Ordering is easy, shipping is prompt and materials arrive in the expected condition.
I have shopped TigerDirect for over 10 years and it has been the source I've used to build and rebuild my desktop computer.

July 24, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Hugo, thank you for your support. We really appreciate it!

Rated 5 out of 5 stars

Great service as always

Great service as always. Ordered a Lexmark Laser Printer (mine cost double the price for a new toner cartridge). It was here in 2 days and was up and running in less than 15 minutes. I have been ordering from them for years and have never had a bad experience. You can't go wrong with Tiger Direct!

July 24, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Maurice, we're lucky to have a special customer as you with us! Thank you for your support and feedback. We hope to see you soon :)
Daniela @tigerdirect.ca

Advertisement
Rated 5 out of 5 stars

Ordered Saturday

Ordered Saturday, delivered Tuesday. Unpacked, charged battery, in use 3 hours later. Still working after 2 months. GREAT!!

July 24, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Brian, glad that you like your experience with us! Thank you for your feedback! Hope see you soon.
Daniela @tigerdirect.ca

Rated 1 out of 5 stars

no responsed for a requested of an RMA…

no responsed for a requested of an RMA after spoke with manufacturer tech. support to have the printer replace as DOA.

July 23, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi David, sorry about that. Our customer service team will be calling to you and offering the support you need.
Thank you for your feedback, we'll take it to improve our service.

Rated 5 out of 5 stars

Very satisfied with TigerDirect

Very satisfied with TigerDirect. Great products and prices and quick delivery. John Singleton Queen's University.

July 23, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi John,
Thank you for your support.

Daniela @tigerdirect.ca

Advertisement
Rated 5 out of 5 stars

My order arrived within 24 hours

My order arrived within 24 hours. Unheard of these days but it happened. Thanks!

July 23, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi, we're happy to know that you're glad with your new product and our service! Our team will be always working to make our customers happy!
thank you! Daniela @tigerdirect.ca

Rated 5 out of 5 stars

I got the monitor I wanted delivered…

I got the monitor I wanted delivered the next day. It was at a very good price and other vendors would have taken weeks for delivery.

July 22, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Donald, thank you for your feedback and support! We're glad to have you with us! :)
Daniela @TigerDirect.ca

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE! I ordered a hard drive and decided to cancel the order. Customer service number goes to a call centre that tells you to call another number. That number goes to an answering machine which does not belong to TigerDirect. Called the first number and was given the same instructions and number. They said they would email customer service and cancel the order. Still received it, no cancellation, unable to return.
Be sure of what you are ordering because there is NO CUSTOMER SERVICE!
ORDER FROM AMAZON OR CANADA COMPUTERS INSTEAD

July 16, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi, sorry about the communication issue. Our customer service team will send an email to you offering the support you need.
Thank you for your feedback and we'll take it to improve our process.

Rated 5 out of 5 stars

well I order two memory card there was…

well I order two memory card there was no problem, they came on time, what can you say when everything goes to plan, its when it goes bad that you want to say something.
good show keep up the good work....

July 15, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Yves, thank you for your support and feedback. Our team still working hard to always offer better experience! Thank you =)
TigerDirect

Advertisement
Rated 5 out of 5 stars

Good product

Good product, quick delivery.

July 11, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi Peter, thank your for your feedback and support. Daniela @TigerDirect.ca

Rated 5 out of 5 stars

Excellent refurb

Excellent refurb. Just like new. Performs way beyond its price.

July 9, 2019
Unprompted review
TigerDirect.ca logo

Reply from TigerDirect.ca

Hi John, thank you for your feedback! Daniela @tigerdirect.ca

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look