I was kept informed when my parcel would be delivered and it arrived when stated. I am pleased with my first purchase order from your company and the product is just what I wanted.
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The dressing gown I ordered arrived quite quickly but it wasn’t as long as I had hoped for, so I have returned it. My fault entirely for not checking the measurements before ordering. Good quality and... See more
I was shopping online for underwear for my husband and found Timarco. This company has an amazing range of quality men's and women's garments, with good deals as well. Customer support is great - I ma... See more
Items ordered (Sloggi double comfort shorts) in stock - unlike my previous supplier who seems to be having problems getting them - and promptly dispatched. Royal Mail took a few days to deliver, but t... See more
Company details
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4.2
Great
11K reviews
Replied to 55% of negative reviews
Typically takes over 1 month to reply
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Poor experience
I ordered an item from the portuguese Timarco site, thinking it would be shipped from Portugal. One week after ordering I still had not received any information about the shipment of my item, so I contacted the support department. They were not very helpful, saying it was shipped that particular day, when in reality all that happened was that the shipment was created with DHL. The shipment took one week, meaning that 2 weeks after my order my item was finally delivered. This was once but never again.
March 3, 2026
Unprompted review
Reply from Timarco.com
Hello,
Thank you for your feedback, we truly appreciate it. We are very sorry that you had a poor experience with your order and that the communication around the shipment did not meet your expectations. This is naturally not the experience we want to give our customers.
We understand that the lack of clear information and the delivery delay caused frustration, and we are continuously working to improve both our communication and the overall customer experience.
You are always very welcome to contact our customer service at support@timarco.pt, and we will of course help you as best we can.
Kind regards,
Timarco Team
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Reliable company with well known brands…
Reliable company with well known brands at very good prices.
February 14, 2026
Unprompted review
Reply from Timarco.com
Hello,
Thank you for your positive feedback, we truly appreciate it. We are very happy to hear that you had such a positive experience with us.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Excellent product, quick delivery
Excellent product range at good price points if you wait for the regular offers. Quick dispatch. I have been a customer for several years and never had a problem.
March 4, 2026
Unprompted review
Reply from Timarco.com
Hello Michele,
Thank you for your wonderful feedback, we truly appreciate it. We are very happy to hear that you have been a customer with us for several years and that you have consistently had a positive experience.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Really good communication
Really good communication. Kept me in touch
February 14, 2026
Unprompted review
Reply from Timarco.com
Hello Derek,
Thank you for your positive feedback, we truly appreciate it. We are very happy to hear that you had a positive experience with us.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Excellent sevice and great value for…
Excellent sevice and great value for your money.
February 28, 2026
Unprompted review
Reply from Timarco.com
Hello Pauline,
Thank you for your wonderful feedback, we truly appreciate it. We are very happy to hear that you had such a positive experience with us.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
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Excellent customer support
Excellent customer support! Free returns and fast refund. Perfect!
February 27, 2026
Unprompted review
Reply from Timarco.com
Hello Nathalie,
Thank you for your wonderful feedback, we truly appreciate it. We are very happy to hear that you had such a positive experience with us.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Amazing boxers
Amazing boxers, great quality products, always great service and products
February 1, 2026
Unprompted review
Reply from Timarco.com
Hello Aaron,
Thank you for your wonderful feedback, we truly appreciate it. We are very pleased to hear that you are happy with the boxers, the quality of the products, and the service you receive from us.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Sloggi underwear
I was amazed to receive the goods so quickly. The goods were as advertised and at a great price.
February 3, 2026
Unprompted review
Reply from Timarco.com
Hello Janet,
Thank you for your wonderful feedback, we truly appreciate it. We are very pleased to hear that your order arrived so quickly and that the products matched the description and came at a great price.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
Helemaal prima online winkel
Helemaal prima online winkel, zocht specifiek naar bepaalde sokken, die timarco had, levering ging snel en product was prima
February 12, 2026
Unprompted review
Reply from Timarco.com
Hallo Birgit,
bedankt voor uw positieve feedback, wij waarderen dit zeer. Fijn om te horen dat u precies de sokken vond die u zocht en dat zowel de levering als het product naar wens waren.
Bedankt dat u ervoor koos om bij ons te winkelen.
Met vriendelijke groet,
Timarco Team
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Ordered items
Ordered items, great brand at value prices. Dispatched with 48hr delivery. Received items within stated time. Will definitely purchase from this company again.
February 4, 2026
Unprompted review
Reply from Timarco.com
Hello Michele,
Thank you for your lovely feedback, we truly appreciate it. We are very pleased to hear that you were happy with the brand, the value, and that your items arrived within the stated delivery time.
It means a lot to us that you would choose to shop with us again. Thank you for being a customer with us.
Kind regards,
Timarco Team
Reply from Timarco.com
Hello Jill,
Thank you for your positive feedback, we truly appreciate it. We are pleased to hear that everything met your expectations and was delivered on time.
Thank you for choosing to shop with us.
Kind regards,
Timarco Team
My order arrived in good time and I am
My order arrived in good time and I am
Pleased with my purchase
January 30, 2026
Unprompted review
Reply from Timarco.com
Hello Aznvik,
Thank you for your positive feedback, we truly appreciate it. We are very pleased to hear that your order arrived in good time and that you are pleased with your purchase.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
Love the discount and great delivery…
Love the discount and great delivery service
January 22, 2026
Unprompted review
Reply from Timarco.com
Hello Barbara,
Thank you for your lovely feedback, we truly appreciate it. We are very pleased to hear that you were happy with the discount and the great delivery service.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
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Good shopping experience
Quick dispatch, good price, great quality items.
February 5, 2026
Unprompted review
Reply from Timarco.com
Hello Tom,
Thank you for your positive feedback, we truly appreciate it. We are very pleased to hear that you had a good shopping experience and that you were satisfied with the quick dispatch, good price and great quality items.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
Both Goods & Delivery were good qualilty
The goods were just what I wanted. The delivery charge was a bit pricey, but the actual delivery experience was good.
February 4, 2026
Unprompted review
Reply from Timarco.com
Hello,
Thank you for your feedback, we truly appreciate it. We are very pleased to hear that the goods were exactly what you wanted and that the delivery experience was good.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
Good and quick service
January 31, 2026
Unprompted review
Reply from Timarco.com
Hello Sheela,
Thank you for your positive feedback, we truly appreciate it. We are very pleased to hear that you were satisfied with the good and quick service.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
'Got what it says on the tin'
The Bra I ordered was exactly as described which is usually difficult with underwear. i.e. pure cotton. Delivered and ecologically packed. Was a bit disappointed with the delivery charge of nearly £5 but decided to accept that in order to get what I wanted.
Will definitely recommend this company.
February 2, 2026
Unprompted review
Reply from Timarco.com
Hello Elizabeth,
Thank you for your lovely feedback, we truly appreciate it. We are very happy to hear that the bra matched your expectations, that the product description felt accurate, and that you were pleased with both the delivery and the ecological packaging.
We also appreciate your comment regarding the delivery charge. Thank you for choosing to shop with us and for recommending our company.
Kind regards,
Timarco Team
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Competitive prices!
Easy to navigate website, wide choice and competitive pricing. Prompt, well-packed delivery of my order.
January 20, 2026
Unprompted review
Reply from Timarco.com
Hello,
Thank you for your lovely feedback, we truly appreciate it. We are very pleased to hear that you found our website easy to navigate, appreciated the wide selection and competitive prices, and that your order arrived promptly and well packed.
Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
Excellent Customer Service
Timarco had the goods I was looking for at a good price. I ordered them, but made a typo and ordered the wrong size. I discovered the error after I had submitted the order. I therefore r mailed their customer services and asked if the size could be amended. Soon afterwards, I received a reply which confirmed that the size had been amended. I subsequently received the correct sized goods.
January 15, 2026
Unprompted review
Reply from Timarco.com
Hello John,
Thank you for your kind feedback, we truly appreciate it. We are very pleased to hear that you found the products you were looking for at a good price and that our customer service could help you amend the size in time.
It is great to know that everything worked out well and that you received the correct items. Thank you for taking the time to share your experience with us.
Kind regards,
Timarco Team
My order was dealt with immediately
My order was dealt with immediately, I was constantly kept informed of its’ progress. I am very pleased with my purchase, I have previously bought this bra from Timarco and am very pleased with their products and their service.
I would add that the goods arrived beautifully wrapped and in a strong secure package in extra quick time.
January 28, 2026
Unprompted review
Reply from Timarco.com
Hello Judith,
Thank you for your wonderful feedback, we truly appreciate it. We are very happy to hear that your order was handled quickly, that you were kept well informed throughout the process, and that you are pleased with both your purchase and our service.
It is also lovely to hear that the goods arrived beautifully wrapped, securely packaged and in extra quick time. Thank you for choosing to shop with us again and for taking the time to share your experience.
Kind regards,
Timarco Team
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