Very bad network complaint system Very poor
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from timbl Broadband
Dear Varsha,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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Reply from timbl Broadband
Dear Ankur,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Ek dum smooth chlti hai video raat ko…
Ek dum smooth chlti hai video raat ko dekhkr so jata hu
September 17, 2025
Unprompted review
Reply from timbl Broadband
Dear Vijay,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Harmesh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Prashant,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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Gud services
November 1, 2024
Unprompted review
Reply from timbl Broadband
Dear Binod,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Gud services
July 1, 2025
Unprompted review
Reply from timbl Broadband
Dear Vikram,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good services
September 18, 2024
Unprompted review
Reply from timbl Broadband
Dear Rahul,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Timbl is a best internet 🛜 in my area…
Timbl is a best internet 🛜 in my area good experience with Timbl
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Farha,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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Great work and service Kashish.Thank you
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Ricki,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Timbl broadband service is very good in…
Timbl broadband service is very good in my area
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Pransu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Best services in Chhatarpur
Best services in Chhatarpur, loved the speed, overall a good experience .
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Kuldeep,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Timbl services are best in my area
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Rohit,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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service is very good
August 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Kashish,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Worst Service provider
Worst Service provider almost 5 days in week you have to face problems regarding speed and service shut down
July 1, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Bahut hi bakwas services hai timbl…
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai..sabse bekar service hai,pls mat lena warna pachatana padega.
August 19, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Worst service.
Worst service.. every alternet day I have to raise complaint for no internet connection...and no one here to listen and solve the issue..no response from customer service team. I had paid the full year amount in one shot..but still no service and solution
August 17, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
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The moment Internet service is down
The moment Internet service is down, the customer care number will also become unreachable. And the web page too can’t be assessed
August 17, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
If you really want to invest in timbl…
If you really want to invest in timbl than please dont do it, otherwise you have to face so many problems everyday sometimes wifi is not working sometimes network issues , this is my life's worst broadband , before installation i was thinking that how much it would be bed, this is more than wrost , i dont know what to say about this but definitely please dont go with it , after installation you dont have a number to connect with them , they only have 1 no and which is also not working you cant talk with any customer support agent , please dont go with it
August 17, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
FRAUD COMPANY
I bought 200mbps plan from Timbl on 12.07.2025 and till now, in last 34 days it worked hardly 7-8 days only. Almost daily you will face CONNECTED WITHOUT INTERNET/NO SPEED. No one bothers to listen to you. Their ground team will not reply calls, customer care either takes your complaint which will be closed automatically without resolution or IVR disconnect your call by saying that SERVICE IS DOWN IN YOUR AREA.
More interesting is that if you raise your concern by mail, no-one will respond you a single time in 34 days even after several reminders.
Further, if you call complaint section senior personnel Miss Kavita, she will ask for good rating without resolving the problem and if you denies for doing so prior to the desired resolution, she will bock your number.
This is a LOOTERA COMPANY. Total SCAM and FRAUD.
Very Very pathetic service or I can say there is no service only LOOT of your hard money.
Don't waste your time and money for this.
August 14, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
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