Wanted some Merrill hiking shoes went to local outdoors store waste off time none in my size sa the same ones on Tiso £10 less than so called members price in the shop, ordered them Sunday and they a... See more
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Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bicycle Store
- Camping Store
- Canoe and Kayak Store
- Winter sport Store
Information provided by various external sources
Tiso, the outdoor specialist, stocks a wide range of outdoor equipment and outdoor clothing from the worlds top brands. Geared up for you.
Contact info
41 Commercial Street, EH6 6JD, edinburgh, United Kingdom
- 0141 559 5454
- help@tiso.co.uk
- www.tiso.com
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The refund timescale is much longer…
The refund timescale is much longer than any other company. It's been two weeks and still no refund. I returned It's to 2 other companies at the same time and have received both refunds within a week. For that reason I will not purchase again.
Such helpful customer service staff
Such helpful customer service staff who worked out how to get my voucher into the system. While this was going on my basket was held as I had the last remaining pair of sale boots. And the boots are a perfect fit.
Good company to deal with
Delivery was good. Unfortunately, product didn’t fit but reordered item came quickly and returns process straightforward
The description on the web site Todd…
The description on the web site Todd not match the sleeping bag tags.
Boots were exactly what we wanted
Boots were exactly what we wanted. Delivery beyond expectation.
Thank you so much.
You did what you said you would
You did what you said you would. You delivered, on time, as promised. Your web site is easy to follow. Thank you.
No problem with ordering and my product…
No problem with ordering and my product turned up on time.
Easy to navigate website and fast…
Easy to navigate website and fast delivery. Will definitely order from Tiso again
Superb
Superb. Item ordered. Ready in under 12 hours. Had been let down by other retailers trying to source this item.
A first class service
A first class service, easy to use online. Item purchased good quality and price.
Excellent product!
Needed new laces
Was looking for Scarpa laces found your site, quickly ordered and you delivered right on time.
Great service.
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