We have been on trips previously and had a great experience each time. After some pondering decided to look at another for 2027. We picked our trip and made a call, MANDY was the sales person we spoke... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Brilliant hardworking tour guide Alex who could not help his group and others enough. Tour of Canada gave me a good look at a number of top tourist destinations with all movements being organised effi... See more
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A great tour seeing spectacular Swiss scenery on iconic railway journeys brilliantly guided by Sarah our tour manager. Unfortunately Titan changed the itinerary at relatively short notice which meant... See more
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Rebecca was very friendly, informative and efficient when making the booking. The only downside was with getting through to my booking with after-sales as the OTP connection just would not work even... See more
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Company details
About Titan Travel
Written by the company
Titan Travel is the UK’s largest and most awarded escorted tour company. We’ve been creating exceptional itineraries to destinations all around the world for over 40 years. So, we know a thing or two about what makes an incredible holiday. In fact, 92% of our customers would travel with us again.
Adventure made effortless
Escorted touring is what we do. We offer an effortless adventure, where you can explore knowing that every part of your holiday has been taken care of. We’re by your side every step of the way – from our expert tour managers and local guides to our VIP door-to-door transfers that pick you up from home and drop you back at your front door. Choose from small groups and solo tours, river and ocean cruising, wildlife adventures and cultural holidays, and as well as short breaks. We really do have the perfect holiday for you.
See more, do more
On a Titan holiday we want you to enjoy every moment of your trip, which is why our team of experts have carefully curated each of our escorted tours so you will see the very best of each destination, enjoy unique experiences and make new friends with like-minded travellers.
Feel the cooling spray of the thundering Iguazu Falls; watch the sunset behind a herd of elephants in the African bush; people watch from ancient piazzas in Spain; or taste exquisite cuisine as you trundle through Canada on the Rocky Mountaineer. Discover all of these and more with Titan Travel.
Contact info
Explorer 1, Fleming Way, , RH10 9JY, Crawley, United Kingdom
- 0800 988 5811
- reservations@titantravel.co.uk
- www.titantravel.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Canada tour
Steven Pritchard was a great tour manager. Made our time enjoyable. We loved the rocky mountaineer and whale watching in Vancouver.
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Neil,
Thank you for sharing your experience, we’re so pleased to hear that you had such a memorable trip. It’s wonderful to know that Steven helped make your journey so enjoyable, and that highlights like the Rocky Mountaineer and whale watching in Vancouver stood out for you. We really appreciate your kind feedback and hope to welcome you on another adventure soon.
Best Wishes,
Nick
Titan Travel
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5 star tour of Egypt
Absolutely wonderful tour of Egypt on the Nike Plaza. Our tour manager Aymel and tour guide Ahmed were the best. From the moment we stepped off the plane in Cairo until our return from Luxor the planning and organisation was perfect. Our hosts were efficient easy to communicate with always available and knowledgeable. A great tour.
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi,
Thank you for sharing such a glowing review of your Egypt experience, we are delighted it left such a lasting impression.
It’s wonderful to hear how seamlessly everything came together from arrival to departure. We’re especially pleased that Aymel and Ahmed made such a strong impact; their dedication, knowledge, and warm approach make all the difference, and your kind words will mean a lot to them.
We’re so glad you had such an enjoyable trip and hope to welcome you on another adventure soon.
Best Wishes,
Deb
Titan Travel
Ancient Egypt
I had an amazing experience in Egypt.
I felt the safety factor never wavered. All the staff at the hotel & on board the ship were kind, considerate & helpful.
Our Titan Representative was outstanding, nothing was too much bother & stood with his flag & smile everywhere.
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Lynne,
Thank you for your lovely review. We are so pleased that your time in Egypt was such a memorable experience.
It’s especially reassuring to hear how comfortable and safe you felt throughout your journey, as well as how well looked after you were by the team. Creating a warm, supportive environment is incredibly important to us, so your kind comments mean a great deal.
We’re also thrilled that your Titan Representative made such a strong impression. Their enthusiasm, attentiveness, and welcoming presence truly help bring the whole experience together.
We look forward to you joining us again soon.
Best Wishes,
Deb
Titan Travel
Straightforward, Friendly & Comprehensive
Needed to change a booking to a different trip, destination & dates. I called 10 mins before lines closed for the day, but Titan were friendly & helpful, explained everything, & were very patient whilst I took down all the details. i was able to swap my existing deposit to the new trip & they even gave me a 15% discount off my new booking which I wasn't expecting. Very pleased with the professional handing of my request. I received my new booking details by email, withing 20 minutes of ending the call.
May 19, 2026
Unprompted review
Reply from Titan Travel
Hi Ruth,
Thank you for your kind feedback. We are delighted to hear how smooth and positive your experience was. It’s great to know our team was able to support you so effectively, Providing clear information, patience, and flexibility is something we always aim for, so it’s fantastic that this stood out to you. It’s wonderful to hear everything was followed up promptly with your documents as well. We really appreciate your comments and hope you have a wonderful trip.
Best Wishes,
Deb
Titan Travel
Booking process easy over the phone
Booked Japan with South Korea over the phone with Sandra. She was amazing, so friendly & helpful & answered all my questions. This made the booking process so easy
Thank you Sandra
May 19, 2026
Unprompted review
Reply from Titan Travel
Hi Tena,
Thank you for your lovely feedback. We are so pleased to hear how easy and enjoyable your booking experience was. It’s fantastic to know Sandra made such a positive impression with her friendly, helpful approach and took the time to answer all your questions. We’ll make sure to pass on your kind words to her.
We’re delighted everything went smoothly, and we hope you have an incredible time on your Japan and South Korea adventure!
Best Wishes,
Deb
Titan Travel
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Cairo Alexandria and Nile cruise
Cairo, Alexandria and Nile Cruise
This was a fantastic trip, the sights were incredible, the new Grand Egyptian Museum was a highlight as well as the Valley of the Kings. The accommodation standard was good, the food excellent and the company made it even more enjoyable. Our guide Ayman ensured everything ran smoothly. The itinerary was slightly flexed, and there were some early starts, but this was clearly done to make sure we had the best experience and avoided the worst of the heat, so was well worthwhile
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Gill,
Thank you for taking the time to share your feedback. It’s wonderful to know how much you enjoyed the journey and that the experiences, from the remarkable historical sites to the time spent on the Nile, left such a strong impression.
Ayman will be delighted to hear your praise; his dedication to creating a seamless and enjoyable experience is something we’re very proud of.
We also appreciate your understanding regarding the schedule adjustments and early starts. Our aim is always to make the most of each destination, and it’s great to hear that this approach improved your overall experience.
We hope to welcome you on another adventure in the future.
Best Wishes,
Deb
Titan Travel
A superb holiday with Titan
A superb holiday with Titan doing Cairo, Alexandria and a Nile cruise from Luxor. Well planned, great accommodation and excellent visits ( both included and optional - I did all of the latter ). Our tour Manager Ayman Eltaqy was an absolute star and our Egyptologist specialist invaluable.
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Julian,
Thank you for your wonderful feedback. We’re so pleased to hear how much you enjoyed your journey and the experiences along the way.
It’s especially lovely to know that both the included and optional excursions added so much to your trip. Ayman and the local team will be thrilled to receive your kind words.
We’re delighted you had such a memorable holiday and hope to welcome you again soon for another adventure.
Best Wishes,
Deb
Titan Travel
Superb Essence of Japan tour with great guides
Superb Essence of Japan tour with Colin Thompson and Mac . We really had the full flavour of Japan and the guides were an integral part of this . Warm and welcoming and a good sense of humour . Bravo 👍
May 19, 2026
Unprompted review
Reply from Titan Travel
Hi Michael,
Thank you for your kind and enthusiastic feedback. We’re delighted to hear you enjoyed such an immersive experience in Japan and that the trip captured its unique character so well.
It’s especially pleasing to know that Colin and Mac played such a memorable role in your journey, their warmth, knowledge, and sense of fun are qualities we’re very proud of, and we’ll make sure to share your lovely praise with them.
We hope to have the pleasure of welcoming you on another adventure very soon.
Best Wishes,
Deb
Titan Travel
The tour guides were excellent
The tour guides were excellent, knowledgeable and very helpful.
The itinerary was full saw so many sights and experiences.
May 6, 2026
Unprompted review
Reply from Titan Travel
Hi Denise,
Thank you for your lovely feedback. We’re delighted to hear how much you appreciated the expertise and support of your guides, they really do make such a difference to the overall experience.
It’s also wonderful to know you enjoyed the rich and varied itinerary, giving you the chance to see and do so much throughout your trip.
We look forward to welcoming you on another memorable trip in the future.
Best Wishes,
Deb
Titan Travel
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First Guided Tour Japan - Just Brilliant
This was my first guided tour. Wasn't sure, if I would enjoy the experience. But I loved every minute. We had a fantastic titan rep Colin, who made sure everyone was enjoying the experience, he had good local knowledge and was always had a smile.
Our Japanese guide, Mac was brilliant. He spoke prefect English and he was such a lovely man. Was sad to say goodbye to him.
We are in the process of booking another tour with titan, so that says it all x
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi,
Thank you for sharing such a wonderful review. We’re delighted to hear that your first guided tour exceeded your expectations and that you enjoyed every moment of the experience.
It’s great to know that Colin’s enthusiasm, care, and local insight helped make the trip so special, and we’re equally pleased that Mac’s warmth and expertise added so much to your time in Japan.
We’ll make sure to pass along your kind words to them both, they’ll be thrilled.
The biggest compliment of all is that you’re already planning your next trip with us, and we can’t wait to welcome you again for another memorable adventure.
Best Wishes,
Deb
Titan Travel
Cairo, Alexandria and Nile Cruise
I’ve had the most wonderful, amazing and fascinating trip to Cairo, Alexandria and Nile Cruise. Everything I saw, everything I did surpassed my expectations. If you want to see The Pyramids, Tombs, The Valley of The Kings, Aswan Dam and more all combined with a cruise on The Nile then try this holiday. Yes, we had very early morning starts some days but in doing so we avoided crowds and the heat of the day. The planning of the itinerary combined with the most professional and thoughtful planning by our tour manager, Ayman, made this one of the very best holidays I’ve been on. The staff on the cruise ship were friendly, helpful and fun. We were a group of 30 and not one person disagreed with my opinion. How rare is that? A fabulous holiday, manager and guide. I was reticent about doing this holiday. How wrong was I? I’d recommend it to anyone. Thank you Titan and thank you Ayman
May 18, 2026
Unprompted review
Reply from Titan Travel
Hi Wendy,
Thank you for such an wonderful review. We’re absolutely delighted to hear how much you enjoyed every aspect of your journey and that it exceeded your expectations in so many ways.
It’s fantastic to know the combination of iconic sights, thoughtful planning, and the Nile cruise came together to create such a memorable experience. We’re especially pleased that the pacing of the itinerary helped you make the most of each destination, even if it meant a few early starts along the way.
Ayman will be thrilled to receive your glowing feedback, his professionalism and dedication to making sure everything runs seamlessly really makes a difference, and we’re so glad this was reflected in your trip.
Your recommendation means a great deal to us, especially knowing you had initial reservations.
We look forward to helping you plan your next adventure.
Best Wishes,
Deb
Titan Travel
What an amazing Egyptian holiday we…
What an amazing Egyptian holiday we have just experienced. Full of culture, ancient history, but above all a terrific tour manager, Ayman. Nothing was too much for him to sort out. A delightful professional man.
The group was an eclectic mix of fascinating people who gelled straight away. Each one was an interesting back story.
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Melissa,
Thank you for sharing such wonderful feedback. We’re delighted to hear how much you enjoyed your time in Egypt and that the experience left such a great impression.
It’s especially pleasing to know that Ayman played such a key role in making your trip so smooth and enjoyable and we’ll make sure to pass along your kind words.
We’re also glad the group dynamic added to the experience. Travelling with like-minded people can make all the difference, and it’s lovely to hear how quickly everyone connected and made the journey even more memorable.
We hope to have the pleasure of welcoming you on another adventure in the future.
Best Wishes,
Deb
Titan Travel
Excellent
Excellent organisation . Felt supported and " looked after" which was important to me as my first solo holiday. Titan staff fantastic- Ayman charming, supportive, fun, just great! I am hearing impaired and would have welcomed more written info on visits as I struggled to hear with listening devices.
May 8, 2026
Unprompted review
Reply from Titan Travel
Hi Carol,
Thank you for your lovely comments. It is wonderful to hear that you felt so well cared for, especially on your first solo adventure. We’re delighted that Ayman and the team made such a positive impression and we’ll make sure to pass along your kind words.
We also appreciate you highlighting the importance of more accessible, written information during excursions. Your feedback is invaluable and will help us continue improving the experience for our guests.
We look forward to helping you plan your next adventure.
Best Wishes,
Deb
Titan Travel
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Chandan made the booking so easy. He was excellent
Chandan made the booking so easy.
May 18, 2026
Unprompted review
Reply from Titan Travel
Hi Richard,
Thank you so much for taking the time to share your feedback. We are delighted to hear that Chandan was able to help you with your booking. We will pass on your kind words and we hope you have a wonderful holiday.
Best Wishes,
Deb
Titan Travel
My first solo trip with Titan
My first solo trip with Titan, which took me to Cairo and then a cruise on the Nile . I felt safe the whole time I was away, escorted from the moment I closed my front door to the moment I got home , the tour guide was excellent , the Egyptologist was excellent , so many trips to the pyramids ,temples , Filuka’s , light shows it was amazing I feel sure I have seen everything and more . The hotel and the boat were great , the staff could not do enough for you . Thank you Titan for making my childhood dream come true .i will Definately use Titan again
May 7, 2026
Unprompted review
Reply from Titan Travel
Hi Sharon,
Thank you for such a wonderful review. We are truly delighted that your first solo adventure felt so comfortable and reassuring from beginning to end. It’s fantastic to hear how much you enjoyed the experiences along the way.
We’re especially pleased that the guidance and support you received helped bring everything to life, and that the accommodation and service exceeded your expectations. It means a great deal to know this trip fulfilled a lifelong ambition.
We really appreciate you choosing to travel with us and look forward to helping you plan your next adventure.
Best Wishes,
Deb
Titan Travel
On the Irish tour for the week
On the Irish tour for the week. Ann our tour guide and Paul the driver are fantastic. Ann is very knowledgeable and shares lots of interesting history. Very highly recommended
May 12, 2026
Unprompted review
Reply from Titan Travel
Hi,
Thank you so much for your lovely feedback. We are delighted to hear that Ann’s passion and insight brought the places to life for you, and that Paul helped make your journey smooth and enjoyable. Your recommendation means a lot, and we’ll make sure to pass along your kind words to them both. We hope to welcome you on another adventure soon.
Best Wishes,
Deb
Titan Travel
Titan Greek Medley Tour
We travelled on the Greek Medley tour with Titan.
We have used Titan in the past and always found most trips etc. well organised and included. The driver picked us up on time at 2am. From the outset it was obvious he was tired. We started off by turning the wrong way up the dual carriageway!. He then did a U turn and crossed the central reservation to the correct carriageway. We had to pick someone else up at Melton Mowbray which was a bit out of our way, but is acceptable. She sat in the front. His driving became a bit erratic with speeds varying greatly. She was talking to him and she told us later that he had been nodding off at the wheel and she had to keep nudging him. It was frightening. He said he had had a long drive the previous day, did some more work later and had not been to bed. We were glad to get to the airport!.
The flight was fine and on time.
Joanna, our guide met us at the Greek airport and dealt with all arrivals quickly and efficiently. The first hotel had excellent facilities but was large and brash (720 rooms) and not one we would have chosen as it was full of package tour young people. Rooms were good and meal choice excellent.
The second hotel on Symi was much smaller and of the type we like. It was a bit out of the way, however and storage in the rooms was minimal. They also charged 10 euros for a sunbed at the front of the hotel which we thought was a bit off. We had requested when booking that one of us was vegetarian, but this was not passed onto this hotel or the next so food choice for vegetarians was minimal to non existant.
The third hotel at Leros was ver good if a little dated (in a nice way). Again, food choice for vegetarians was poor, but for the rest was fine. Incidentally, on our last tour with Titan (to Japan) information about vegetarian food was not passed to the airline in either direction.
Very few excursions were included on this tour, most being chargeable optional extras. One particular note was 'included walking tour of Lindos'. It wasn't - it was transport there and back with no time to visit the acropolis.
The homeward driver was very good and drove us safely.
We, and others, found this 'tour' disappointing and felt like corners had been cut. It wasn't cheap, and although we have used Titan in the past would be very reluctant to used again.
April 29, 2026
Unprompted review
Reply from Titan Travel
Hi John,
Thank you for taking the time to share such detailed feedback about your recent experience. We are sorry to hear that aspects of your journey did not meet the standards you’ve come to expect from us, particularly given your previous positive trips.
Your comments regarding the transfer experience are especially concerning, and we sincerely apologise for the distress this caused. This is not the level of safety or professionalism we expect, and we will be investigating this matter carefully with our transport partners.
We’re pleased to hear that Joanna provided an efficient welcome on arrival, but we’re disappointed that elements of the accommodation and catering were not handled as they should have been. Passing on this kind of information accurately is extremely important, and we recognise how frustrating it must have been for it to be missed more than once.
Your feedback about the balance of included experiences and optional extras, as well as the clarity of excursion descriptions, is also appreciated and will be reviewed to ensure expectations are better aligned in future.
While it’s reassuring to know your return journey was comfortable, we’re very sorry that overall the trip left you feeling let down. Your comments are invaluable in highlighting where we need to improve, and we do genuinely appreciate you bringing these points to our attention.
Best Wishes,
Deb
Titan Travel
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Caring Company
Sophie was very diligent in ensuring all my needs were met. I need an accessible room and she contacted both hotels to make sure they were available before booking my holiday and taking the deposit. She went through everything in detail. Very caring
May 15, 2026
Unprompted review
Reply from Titan Travel
Hi Jo,
Thank you for sharing such thoughtful feedback. We are so pleased to hear that Sophie took the time to carefully make sure that everything was arranged with your comfort in mind. Her attention to detail and considerate approach really makes a difference, and we’ll make sure to pass on your kind words. We hope you have a wonderful holiday.
Best Wishes,
Deb
Titan Travel
Excellent customer service
Excellent customer service. Polite, friendly and helpful
May 15, 2026
Unprompted review
Reply from Titan Travel
Hi Tina,
Thank you for your kind words. We are delighted to hear that you had such a positive experience and that our team made you feel well looked after. Your feedback is appreciated and we hope you have a wonderful holiday.
Best Wishes,
Deb
Titan Travel
Thank you, Saga.…
I recently shared my frustration regarding a cancelled holiday to Turkey, that was booked with Titan Travel.
While I acknowledged that my claim fell outside of their standard booking conditions, I was still deeply disappointed by the dismissive tone of Titan Travel's communications, and their lack of consideration for my specific circumstances as a long-standing customer.
Following a rather scathing review that I posted on TrustPilot, I was contacted by a representative from Titan Travel's parent company, Saga Travel. I am pleased to say that their approach was far more professional, empathetic, and conciliatory.
After a constructive exchange, I'm pleased to say that we have reached a mutually agreeable monetary resolution. I would like to commend Saga Travel for their patience, and for stepping in to rectify the situation during what has been a difficult time.for me.
May 9, 2026
Unprompted review
Reply from Titan Travel
Hi John,
Thank you for taking the time to update your feedback. We are rally sorry to hear about the frustration and disappointment you initially experienced, and we appreciate you giving us the opportunity to address your concerns.
We’re pleased that our colleagues were able to engage with you in a more supportive and understanding way, and that a resolution was reached. Your comments about the approach you received are incredibly valuable, and they will help us continue to improve how we support our customers, especially in more complex situations.
Thank you again for your patience and for recognising the efforts made to put things right, it’s genuinely appreciated.
Best Wishes,
Deb
Titan Travel
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