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TJ O'Mahony Reviews 

4,333
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,407 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of service provided. Customers frequently praise the delivery drivers for being exceptionally helpful, courteous, and careful when handling and placing heavy items. People also appreciate the fast, efficient online ordering system and click-and-collect options, noting that the materials received are consistently of high quality. Some reviewers were not happy with unexpected delivery delays, as well as occasional issues involving missing components or damaged products upon arrival. Additionally, customers noted a lack of communication regarding delivery updates and difficulties getting timely responses about their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Product

Reviewers mention positive feedback about product quality, noting that items such as gravel, wood, and... See more

Staff

People report positive experiences with staff, highlighting that team members and delivery drivers are... See more

Order

Reviewers highlight positive aspects of order processes, describing online ordering as simple and easy.... See more

Service

Consumers find service to be positive, highlighting a smooth, fast, and reliable experience whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Recently I had a large order for decorative stones. The lads in the office called me straight away to let me know it would take a while to be delivered; they were very professional, and I will definit... See more

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Building Materials Market
  3. Building Materials Store
  4. Garden Building Supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Store

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,333)

1,308 reviews in the last 12 months

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Rated 2 out of 5 stars

too long a wait for order to be…

too long a wait for order to be delivered .one item was damaged and had to be exchanged. Plus when I phoned, accounts were the only people that answered
Order confirmation 4july
Order processed for shipment 14th july
Order showing despatched 23rd july, still not received.
Can't be sure of delivery date but around 27th july

July 4, 2026
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Reply from TJ O'Mahony

Hi Thomas,

Thank you for taking the time to leave your review and for the feedback. Can I ask how long you waited for your delivery? On occasions if the counter staff are busy, calls that are not picked up will be picked up by other departments.

Regards,
Patrick

Rated 5 out of 5 stars

Online ordering simple and easy and…

Online ordering simple and easy and delivery team excelent

July 5, 2026
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Reply from TJ O'Mahony

Hi Damien,

Thank you for taking the time to leave your feedback, I'm delighted to read that have received 5 staff service from our Navan branch.

Regards,
Patrick

Rated 3 out of 5 stars

Some of the treated timber was not…

Some of the treated timber was not great quality wise

July 12, 2026
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Reply from TJ O'Mahony

Hi James,

Thank you for taking the time to leave your review, can I ask if you the poor quality timber was replaced for you?

Regards,
Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Philip,

Thank you for taking the time to leave your review and I am glad to see you received the 5 star service from our Arklow branch. Thank you for shopping at TJ O'Mahony.

Regards,
Patrick

Rated 1 out of 5 stars

Delivery

I got a call from a driver when I was in work to say hes outside my gate. There was no email, no call nothing to say that the material is being delivered on the day. So I asked could he hang on for 20 minutes so I could leave work and open the gates and let him in and I got back, I have a lot of deliveries today so basically I got a no. It just do happens that my brothers partner was leaving and was able to let him in. So I asked her to tell him to leave the material at the back of the house, to drive over yhe grass and dump it and he said he can't drive it on the grass. And left the order at the front of the house on the grass. And then asks can he back up onto the grass to turn around???
Not happy at all.

July 4, 2026
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Reply from TJ O'Mahony

Hi Ger,

Thank you for taking the time to give us your feedback, I will be passing this onto the branch manager to look into.

Regards,
Patrick

Rated 1 out of 5 stars

Very poor after care service

Very poor after care service. Lack of communication. Would turn me off making a purchase with the company again.

July 9, 2026
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Reply from TJ O'Mahony

Hi Killian,

Thank you for the feedback, sorry to read about lack of communication. Can you provide me with more information so this can be looked into please?

Regards,
Patrick

Rated 5 out of 5 stars

Everything 👌

Everything 👌

June 29, 2026
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Reply from TJ O'Mahony

Hi Grzegorz,

Thank you for taking the time to leave your review about your recent order with our Prosperous branch. Thank you for shopping at tjomahony.ie.

Regards,
Patrick

Rated 3 out of 5 stars

Mixed Bag Really

Easy to order online, delivery took far too long (over 8 business days), no communication from them at all in relation to delays. I had to call them twice. Some minor damage to products on delivery.

Generally, though I find the instore staff very good and helpful, especially at the one close to Dublin Airport.

July 2, 2026
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Reply from TJ O'Mahony

Hi Avril,

Thank you for taking the time to leave your feedback about your recent order. I will pass this onto the branch to help with making improvements in communication around online orders.

Regards,
Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi John,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Very efficient process

Material offered online. Quick response. Good collection process and helpful staff members.

July 10, 2026
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Reply from TJ O'Mahony

Hi Marco,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great value items for landscaping

Great value items (sleepers, stone, kerbing) for garden landscaping. Excellent delivery service.

July 10, 2026
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Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Very efficient

Great service click and collect was quick and easy guys were very helpful

July 10, 2026
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Reply from TJ O'Mahony

Hi Amie,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great value and service

Great value and service

July 9, 2026
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Reply from TJ O'Mahony

Hi Kenny,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Order submitted online

Order submitted online - within 24 hours I received confirmation that it was ready for collection. Straightforward collectiin process when I got there

July 2, 2026
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Reply from TJ O'Mahony

Hi Peter,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

The staff in Arklow were great helped…

The staff in Arklow were great helped speed up my delivery and the delivery driver was a total gentleman.

July 1, 2026
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Reply from TJ O'Mahony

Hi Ann,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Ease of website

Ease of website, and customer service great when I called.

July 9, 2026
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Reply from TJ O'Mahony

Hi Lyndsay,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Irene,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Delivered as ordered and on time thank…

Delivered as ordered and on time thank you

July 1, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi John,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Impressive, nice company.

Gd communication v. thorough. Speedy delivery, grt quality product. Proud to support Irish homemade products. Thank you so so much 🍀

July 8, 2026
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Reply from TJ O'Mahony

Hi Kathleen,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Rude and Ignorant by Kilshane staff members

I buy a lot in TJ O'Mahonys rather than give my money to a UK company like screwfix or B&Q.
Recently I bought a lot of plumbing items in Kilshane and specifically requested amongst them a 40mm 90 degree swept bend as an elbow was not suitable. The young fellow behind the counter took my order then tried to pawn off an elbow on me. When I asked for a swept bend instead he first insisted that it was a swept bend, then when I said it wasn't he insisted I'd asked for an elbow, then he insisted that an elbow and a bend were identical. He looked for backup from his colleague who agreed with him. I've never encountered in this providers such lack of knowledge, rudeness and poor customer service. In future Ill be going to Chadwick's or Goodwins where you don't get treated like an idiot by the idiot behind the counter trying to pawn off the wrong item on you

Response to Patrick reply: Thank You. First time I've encountered this type of service to be fair.

July 30, 2026
Unprompted review
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Reply from TJ O'Mahony

Hi Andrew,

Thank you for taking the time to share your feedback.

We regret that this visit did not meet your expectations.

Regards
Patrick

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