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TJ O'Mahony Reviews 

4,341
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,407 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of service provided. Customers frequently praise the delivery drivers for being exceptionally helpful, courteous, and careful when handling and placing heavy items. People also appreciate the fast, efficient online ordering system and click-and-collect options, noting that the materials received are consistently of high quality. Some reviewers were not happy with unexpected delivery delays, as well as occasional issues involving missing components or damaged products upon arrival. Additionally, customers noted a lack of communication regarding delivery updates and difficulties getting timely responses about their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Product

Reviewers mention positive feedback about product quality, noting that items such as gravel, wood, and... See more

Staff

People report positive experiences with staff, highlighting that team members and delivery drivers are... See more

Order

Reviewers highlight positive aspects of order processes, describing online ordering as simple and easy.... See more

Service

Consumers find service to be positive, highlighting a smooth, fast, and reliable experience whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Company replied

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Recently I had a large order for decorative stones. The lads in the office called me straight away to let me know it would take a while to be delivered; they were very professional, and I will definit... See more

Company replied

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Building Materials Market
  3. Building Materials Store
  4. Garden Building Supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Store

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,341)

1,313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Gravel I order was great

The Gravel I order was great. I received great freedback from everyone.

June 30, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Christine,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 3 out of 5 stars

I liked the price

I liked the price, the process and all. But, and I have a but. If I were at the shop I would have not chosen some of the fences I have been delivered. There were almost 90 still for sale when I placed the order and I would have expected that whoever picked them would chose those without big holes on some of the slats. I get it that you can have flawless but they could have been better picked. This is why I don’t buy grocery cos I cannot believe that the shop staff would act as I would when choosing the products. Having said that happy with the price.

July 1, 2026
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Reply from TJ O'Mahony

Hi Andrea, thank you for taking the time to leave your feedback and letting us know about your experience. This will be passed onto the branch manager to look into and use to train staff.

Regards,
Patrick

Rated 5 out of 5 stars

All good with reliable and prompt…

All good with reliable and prompt communication

June 24, 2026
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Reply from TJ O'Mahony

Hi Stefan,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Wanted to make change to online order…

Wanted to make change to online order when got there. Helpful and was no trouble

June 30, 2026
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Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Shocking bad service

Shocking bad service. Hard to resolve. Only received a fraction of the items I bought. Really poor.

July 1, 2026
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Reply from TJ O'Mahony

Hi Enda,

Thank you for taking the time to leave your review and we're sorry to read that you are not happy with the service, can you please provide us with more information so we can look into this for you?

Regards,
Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Jardel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

I was very happy that you had in stock…

I was very happy that you had in stock an item that was "sold - out"!

Staff was very helpful!

Keep up the good work.

Best regards,

Dan O'Keefe - Bantry

June 30, 2026
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Reply from TJ O'Mahony

Hi Daniel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

A1 experience

A1 delivery spot on

June 23, 2026
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Reply from TJ O'Mahony

Hi Peter,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great customer service advice and help

Great customer service advice and help

June 23, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Amanda & Derek,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Very poor service

No confirmation of order received by email. Customer service shocking. When the phone was eventually answered I was told orders take 5-10 working days despite the website stating it is 3-5 days. Then took 6 days for someone to phone back who then confirmed the order would be delivered 2 days later on Wednesday, over 2 weeks since the order was placed. On Wednesday morning I rang to see what time it would be arriving and was told there’s none in stock. I queried this and then after being placed on hold for about 15 minutes they apologized and said it was on the way. Very stressful situation considering I spent nearly €800 on the product.

June 30, 2026
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Reply from TJ O'Mahony

Hi Heather,

Thank you for taking the time to leave your review and for providing the feedback. We apologise for the service received. We are going to look into this for you and let the branch know about the feedback.

Regards,
Patrick

Rated 5 out of 5 stars

Super speedy delivery so happy with my…

Super speedy delivery so happy with my hoover and was on sale great communication and highly recom

June 18, 2026
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Reply from TJ O'Mahony

Hi Siobhán,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Good quality product

Good quality product, delivery time.e not great, but overall 5 stars

June 22, 2026
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Reply from TJ O'Mahony

Hi Pawel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Fantastic delivery service…

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following morning at 11. Never received a delivery as quickly before, or since

June 29, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Brian,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great communication

Great communication, good value and very helpful staff. Thank you!

June 29, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Joanne,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Top class delivery service

Top class delivery service, ordered online had my products in 2 days 👏

June 22, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Kieran,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

.I order on line for a click and…

I order on line for a click and collect. Unfortunately the item was not longer available. I received a phone call to explain and was refunded my money the same day. Great service no flapping about.

June 29, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Vivian,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Very easy and quick to deal with

Very easy and quick to deal with

June 22, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Eoin,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Quick delivery

Delivered earlier than expected, no complaints.

June 22, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Craig,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 4 out of 5 stars

My local TJ OMahony store is excellent

My local TJ OMahony store is excellent. The range is good but could be better. They stock most common item's. Had a slight delay on an online order and they were prompt with updates and information. Would still be my goto store.

April 6, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

HI Michael, thank you for your feedback, I will be sure to pass this onto the deliverying branch for you.

Regards,
Patrick

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