First time shopping. Bought two t shirts same size. One of them just felt tight and didn't sit on me right at all. I thought this is the brand and made a mistake, when something was digging into me... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order online. Great communication from order confirmation to delivery. Delivery on time. I bought a pack of 5 white T-shirts and 5 Black in XL, T-shirts are great quality and great fit, they w... See more
I needed a christmas jumper for work on 13th December,but wasn't keen on something too tacky. I selected a witty sweatshirt "christmas noun" which was a good price. Delivery was pretty fast & the qua... See more
Great experience with Tokyo Laundry, I entered 2 offer codes during my order which overrode the offers due to only 1 offer to be used. I contacted the help desk who arranged a refund for the best offe... See more
Company details
Written by the company
Tokyo Laundry is a casual brand with a fashion edge, renowned for its laundered t-shirts and super soft sweats with vintage prints and distressed appliques. The collection is complimented by a comprehensive variety of trend led shirts, jackets, bottoms, distinctive denims, plus an extensive range of knits and accessories. Our designers spare no expense to ensure that each piece we produce is loved by our customers through using multiple applications, super soft fabrics and fine detailing each item. Washed fabrics and soft handle finishes combined with distressed effects and eye catching designs make Tokyo Laundry a statement to any wardrobe. We offer a wide range of products to meet the needs of our customer’s lifestyle from casual clothing to higher end fashion. We also provide a range of accessories including belts, hats, underwear, shoes and bags. We pride our self on providing a fast and reliable service to customers all around the world and aim to supply the latest trends at the click of a button.
Contact info
Unit 14, Park Seventeen, Whitefield,, M45 8FJ, Manchester, United Kingdom
- customerservices@tokyolaundry.com
- www.tokyolaundry.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Christmas jumper is just the job
Christmas jumper is just the job. Really pleased with it. Fits perfect.
December 19, 2025
Unprompted review
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Good quality and fast delivery
Bought a jumper - good quality, fast delivery
December 4, 2025
Unprompted review
Always been reliable
Always been reliable, good clothing.always lasts after loads of washes, doesn’t shrink or go hard. Will use again
December 9, 2025
Unprompted review
Quick and easy to find what I wanted…
Quick and easy to find what I wanted and good quality items with fast delivery
December 4, 2025
Unprompted review
Great quality
Great quality . Fast delivery and fab customer service
November 30, 2025
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Send me spam emails
Send me spam emails, even after we opt-out of email.
December 13, 2025
Unprompted review
Really pleased with the jumper
Really pleased with the jumper! The size I ordered was too small originally, but the return was super easy and very efficient and the replacement has already arrived and fits well.
December 12, 2025
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under cloths
kept well informed on delivery items well packed arrived on time
November 27, 2025
Unprompted review
Bought a couple of jumpers from Tokyo…
Bought a couple of jumpers from Tokyo Laundry now and been delighted. Prices are great and always shipped rapidly. They don't charge silly prices for delivery either. Highly recommend them.
November 26, 2025
Unprompted review
Decent company with great hoodies
Good quality hoodies which are warm and comfortable, the only negative was that I spent for next day delivery and it took a few days. I will definitely buy from them again but will just wait for delivery.
October 28, 2025
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The whole process was so easy
The whole process was so easy. Lots of choice great price range
October 24, 2025
Unprompted review
Great company
Great quality, good communication, what more can I say.
I’ll be definitely buying from Tokyo Laundry again soon. Thanks
October 13, 2025
Unprompted review
I needed a christmas jumper for work on…
I needed a christmas jumper for work on 13th December,but wasn't keen on something too tacky. I selected a witty sweatshirt "christmas noun" which was a good price.
Delivery was pretty fast & the quality is good.
November 3, 2025
Unprompted review
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I love Tokyo Laundry pants
I love Tokyo Laundry pants. They are so comfortable and the sizing is perfect. Ordering was easy and they arrived quickly with tracking info. I’ve ordered 4 different sets of these and will order more in the future
October 15, 2025
Unprompted review
Excellent quality and fit
Excellent quality and fit. So impressed I immediately bought more.
October 2, 2025
Unprompted review
Very good quality and price
Very good quality and price, fast delivery.
October 7, 2025
Unprompted review
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