Honestly enjoyed my visits and even online experience with the store and staff members. Glad they added a gift card system to the stores as well. The only issue I can tell is the lack of merchandise f... See more
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Fantastic product range in selection for Pokemon Cards Vibrant store with brilliant staff Supported to better understand the market and also help in promoting the value and desires of what’s... See more
Company replied
The staff is very Welcoming n friendly to n they ask if you are ok n will talk about the items in the shop n will put u in the effort to help if they don't have the item too. We do need more playing m... See more
Ordered 2 lovely books, 2 separate orders, both were packaged well and delivered promptly. Both included a personalised "packaged by" message which was a lovely touch . Will purchase from here again
Company replied
Company details
Written by the company
TokyoToys is a UK based Anime, Manga and TCG store. We have a long history of providing amazing customer service and being huge fans of all things Anime and Japanese!
Contact info
31 Corporation Street, B2 4LS, Birmingham, United Kingdom
- 01212937292
- birmingham@tokyotoys.com
- www.tokyotoys.com
4.7
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Honestly enjoyed my visits and even…
Honestly enjoyed my visits and even online experience with the store and staff members. Glad they added a gift card system to the stores as well. The only issue I can tell is the lack of merchandise from certain animes such as Highschool DxD, Lucky Star and a few others I enjoy watching. Other than that I'd say a great effort any anime fan.
May 14, 2026
Unprompted review
The staff is very Welcoming n friendly…
The staff is very Welcoming n friendly to n they ask if you are ok n will talk about the items in the shop n will put u in the effort to help if they don't have the item too. We do need more playing mats in the shop I go to but overall excellent..
May 24, 2026
Pokemon Anime and Enigma
Fantastic product range in selection for Pokemon Cards
Vibrant store with brilliant staff
Supported to better understand the market and also help in promoting the value and desires of what’s in fashion and important to improve and navigate a collection of Pokemon items that have gone and to come
Look forward to visiting each and every time
May 23, 2026
Unprompted review
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! :D We aim to have a huge range of products suited for everyone!
Our team truly are great and have such a passion for helping our awesome community in every way possible! You can always ask us for help or items that that you're searching for and we will try our best to help ^-^
We look forward to seeing you again - Thank you :D
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you! We're glad you had an amazing experience with us and hope that you order from us again soon ^-^
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your review!
Majority of our anime products are imported straight from Japan, like our gachapon, rement and figures ! We do this to provide a range of different products for your favourite shows without the worry of import fees and possible shipping damages!
We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?^-^
Ordered 2 lovely books
Ordered 2 lovely books, 2 separate orders, both were packaged well and delivered promptly. Both included a personalised "packaged by" message which was a lovely touch . Will purchase from here again
May 8, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for taking the time to leave us a review! Did you know all orders are packaged in our Birmingham store by our amazing staff?! We use recycled packaging to help prevent unneccassary waste and we send all orders placed before 12pm out on the same day! We're so glad to hear that you'll be ordering from us again too! Thank you again for your kindness ^-^
Staff and Website Quality is amazing
the staff and website quality is just excellent, also hideki and I are well acquainted and he's just a very lovely guy
May 17, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you so much! We make sure our website is tidy and showing off all our latest products for you to see :D Thank you for your kind words to Hideki - we will be sure to pass them on ^-^
Fantastic Store - Highly Recommend!
Fantastic products, great to finally find a store in the UK which has the stock available and ships straight away without delays. Ordered one item and then on delivery ordered another. Highly recommend and we will be back! Thank you 😊
May 4, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We always aim to expand our great range of products including Gahcapon, Gundam, Figures, Rement/Blind boxes and a huge range of Japanese snacks!
We dispatch all orders on same day if placed before 12pm so you can get your items in lightning speed! :D Did you know we also reuse our packaging from deliveries we recieve to help prevent unneccassary waste!
Great reliable selection
Tokyotoys always has a good range of figures, plushies and snacks for my favourite anime. I have ordered from the website and visited the Glasgow store. Staff are always helpful and kind.
May 16, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind words! We have such an amazing range of products that are always changing due to limited amounts and new items releasing!
We're so happy to hear you had a great experience in our Glasgow store and can only hope that every experience you have with us is an amazing one ^-^
Amazing
Amazing first time I had been in and the staff that helped me were really kind and friendly and couldn’t do enough to help out will definitely be going back and would definitely recommend going here if you love al types of anime Pokemon and that type of thing
May 1, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind review! We're so glad to hear you had a lovely experience with our staff and in our store. Our team are amazing and are all extremely passionate about helping you get anything you need :D
Amazing
Amazing, quick shipping and item exactly as expected
Just wish they provided the tracking number sooner!
But communication was super friendly and helpful.
April 29, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We pride ourselves in our quick delivery service and are currently looking into having Shopify automatically add the tracking number to your orders as soon as it's dispatched!
If you ever require you're tracking number please don't hesitate to ask us as we are more than happy to provide it for you instantly!
We're glad you had an excellent experience with us and hope that you'll order from us again soon :D
Amazing service and amazing staff from…
Amazing service and amazing staff from the best team ever I really appreciate it so much thank you very much great choices of the products I would love to come here again thanks again signed by NewYork gamer on YouTube
April 26, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for leaving us an awesome review! We're so happy to hear you had a great time with us :D
We also try to have a wide variety of products ranging from Gachapon to Gundam to Anime and even Trading Card Games!
We pride ourselves on our amazing customer service and are so glad to hear that you had the best time with us! If you ever have any questions our staff are always happy to help ^-^
Great place
Love the visit with my daughter who would if she could buy everything.
Big range for manga and very helpful staff. Will be back.
April 26, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
That's amazing to hear! We're so glad you had an excellent experience in our store and can't wait to see you again soon :D Our staff are very passionate about everything we have to offer and are happy to help at any time!
We hope to see you soon! ^-^
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Shop has a great selection.
April 26, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
That's great to hear! All our staff are passionate about the items we have and love getting the chance to talk with our customers about their favourites too!
We also try to have a wide variety of products ranging from Gachapon to Gundam to Anime and even Trading Card Games! If you ever have any questions our staff are always happy to help ^-^
Thank you for leaving us a great review :D
Really good atmosphere with friendly…
Really good atmosphere with friendly staff would highly recommend.
Amazing addition to the town
April 26, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for taking the time to leave us a review :D We aim to create a fun and welcoming environment in all our stores! We're so glad to hear you had an amazing experience when visiting us and hope that you will visit again soon! ^-^
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind review! We pride ourselves on our customer service and are glad to hear that you had a great experience with us :D
Reply from Tokyotoys UK Anime, Manga & TCG Store
That's lovely to hear! We're so glad that your daughter is happy with her items :D Did you know that all orders are pakaged in our Birmingham store and by our amazing team?! We use recycled packaging to help prevent unneccassary waste and we send all orders placed before 12pm out on the same day! Thank you for taking the time to leave us a review ^-^
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your review! We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?^-^
Great shop for anime merch
Great online shop for anime merch that I can't get or havnt seen elsewhere. They pack everything very well and it arrives really quickly. Definitely recommend
April 6, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We also have stores in Birmingham, Glasgow, Sidcup & Sittingbourne ( opening next weekend ! ) if you ever fancied a trip to see everything we have to offer!
Everything on our website is available in our Birmingham store and is packed by our awesome team every day! We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?
Majority of our anime products are imported straight from Japan, like our gachapon, rement and figures ! We do this to provide a range of different products for your favourite shows without the worry of import fees and possible shipping damages!
This is my favorite store
This is my favorite store! I go there daily to look at what's new and for Death Note merch. The staff are always friendly and the quality of the products are amazing! I'd definitely suggest going here if you love anime!
April 14, 2026
Reply from Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your kind words ! This means so much to us as a small business and we're so happy to be your favourite store ^-^ Death note is awesome and we are always on the hunt for new products to bring to our stores! Keep checking our website and social media storys/posts to keep up to date with all new items in store and available online at Tokyotoys.com !! We look forward to seeing you again :D
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