Tonetech Luthier Supplies Reviews 

3,635
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders arrive promptly, securely protected, and equipped with accurate tracking systems. Consumers also appreciate the extensive selection of quality guitar parts, bindings, and instrument accessories available at very reasonable and competitive prices. Buyers consistently note the responsive customer service and helpful communication when dealing with specific project inquiries. People frequently observe that the specialized components and tools are entirely reliable, making them a preferred destination for musicians and instrument builders. Reviewers emphasize the seamless ordering process and the convenience of getting everything needed in a single place.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting consistently speedy and prompt... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of items and... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and excellent products.... See more

Price

Clients share positive opinions on price, consistently praising the great affordability alongside efficient... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standards of the products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Remember customer service anybody? Yes it still does exist believe it or not and you can find it here . They recently helped me source a part I that I would have struggled to have sorted anywhere els... See more

Rated 5 out of 5 stars

Just needed some veneers, and the colour range and sizes were perfect for what I needed, as was the price. They arrived quickly and we'll protected, so are in perfect condition. I'm sure I'll be getti... See more

Rated 5 out of 5 stars

I’ve been using tonetech for a few years now - they’re main supplier for bindings and purflings. They have an amazing selection and delivery is always super fast. 100% recommend.

Rated 5 out of 5 stars

Purchased 3 separate orders of fretiwre across 3 months. Arrived very quickly and well packaged. Tracking is always on point too. Would highly recommend.


Company details

  1. Musical Instrument Store

Written by the company

Tonetech supplies people who make guitars and other stringed instruments with the tonewoods, guitar building parts, guitar paints, nitrocellulose lacquers and the luthier tools they need. For the professional maker we do our best to make the purchase of high quality components hassle free to help you spend your time making instruments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(3,635)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and Easy

The item was well packaged and it arrived in just a couple of days.

November 26, 2024
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Glad to hear it arrived quickly. Thanks for your feedback.
Tonetech

Rated 5 out of 5 stars

The UK's leading vendor of guitar making & repair kit

Fantastic experience with Tonetech: item was purchased on Thursday, dispatched Friday by Royal Mail Tracked 24 and delivered on Saturday. Informative email updates let me know when it was on its way as well as when it was delivered - can't fault the communication! I had the pleasure of meeting Bill (Tonetech founder) at the 2018 Holy Grail Guitar Show in Berlin, and he's a consummate professional, clearly passionate about what he does. Getting hold of quality guitar making and repair tools in the UK has historically been something of a headache and required either buying from the big USA vendor, some Chinese copy from eBay (God forbid), or various continental European ones (which following Brexit, has basically become as costly as US imports despite the geographical proximity). As such, it's very much appreciated and refreshing to have a long-standing and trusted UK company supplying these goods without silly mark-ups. The tool I ordered is exactly what I needed, was well packaged and is of sufficient quality to last me a lifetime if not longer. I can therefore give my full glowing endorsement of Tonetech as a company and recommend them wholeheartedly.

November 22, 2024
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Reply from Tonetech Luthier Supplies

Wow, we are speechless! Thank you very much for your kind words and support. We look forward to dealing with you again soon.
Tonetech

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Rated 5 out of 5 stars

I received my item within a few days of…

I received my item within a few days of ordering but a bit was missing. Emailed sales and they sent it out. No hassle. Great work

November 18, 2024
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Reply from Tonetech Luthier Supplies

Glad we were able to resolve the issue for you. Thank you for your feedback.
Tonetech

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Rated 5 out of 5 stars

Arrived quickly and good Quality

Arrived quickly and I know that these spray cans are good products.

November 11, 2024
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Reply from Tonetech Luthier Supplies

Glad to hear you are pleased with your order. Thanks for the feedback.
Tonetech

Rated 5 out of 5 stars

Top quality paint

Top quality paint, great price and next day delivery, excellent!

November 1, 2024
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Reply from Tonetech Luthier Supplies

Glad to hear you are pleased with the paint! Thanks for your feedback.
Tonetech

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product

November 4, 2024
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Reply from Tonetech Luthier Supplies

Thanks for your feedback. Pleased to hear you are happy with your item.
Tonetech

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great product.

November 1, 2024
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Glad to hear you are pleased! Thanks for you feedback.
Tonetech

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Rated 5 out of 5 stars

Great range of well priced equipment…

Great range of well priced equipment and accessories for the guitarist.
Must be the most efficient luthier supplier in the country.

September 23, 2024
Unprompted review
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

That is high praise! Thank you very much for the kind words.
Tonetech

Rated 5 out of 5 stars

Helpful

Helpful, competitively priced & speedy delivery.

October 21, 2024
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Glad to be of service. Thanks for your feedback.
Tonetech

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Rated 5 out of 5 stars

Binding & truss rod

Ordered binding and truss rod - speedy delivery, impeccably packaged, thanks!

October 8, 2024
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Glad to hear they arrived well. Thanks very much for your feedback.
Tonetech

Rated 5 out of 5 stars

Responsive customer service

Responsive customer service, quick turnaround and well packaged.

October 10, 2024
Tonetech Luthier Supplies logo

Reply from Tonetech Luthier Supplies

Thank you for your feedback. Glad to hear you are happy with the service.
Tonetech

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