Toomey Motor Group - Toomey Chery Basildon Reviews 

83
TrustScore 4.5 out of 5

4.6

Automotive Retail Park, West Mayne, SS156RW Basildon, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The guys at the Basildon bodyshop were brilliant, both with their advice and the professionalism of work. Very happy, have used them previously and would use them again without hesitation - thank... See more

Rated 5 out of 5 stars

Great service. Prompt courteous and efficient! thanks to Nikky for making it happen. And big thanks to Michael for his help getting us parked and booked in when we arrived! Overall great experience!

Rated 5 out of 5 stars

Great customer service from Marcel Rogers at Basildon. My daughter had an intermittent scraping noise from a wheel and couldn’t get it looked by service for a week (which is not so good) but Marcel in... See more

Company replied

Rated 5 out of 5 stars

My car had its annual service today. I was greeted by Sofia at Toomey Basildon. Extremely pleasant young lady i was made to feel very comfortable Sofia made conversation which I really appreciated and... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Contact info

  • Automotive Retail Park, West Mayne, SS156RW, Basildon, Essex, United Kingdom

  • 01268 427801

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(83)

2,221 reviews in the last 12 months

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Rated 5 out of 5 stars

Warm Greeting & Great Service

Great staff - Amber & Sophia
Looked after me, pre-appointment courtesy call for my 2nd service, booked me in with a warm greeting, use of their facilities.
Sales staff helped with my enquiries.
All at my leisure whilst I completed some calls & emails.

Keeping up their great service as this was how my first service was.

Thanks Guys

James O

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fab experience

Fab experience, amazing customer service.
Sad my son’s car could not be fixed. Shay and the team was fab.
Would defo come back to this dealership

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Customer experience

I dealt with Jak at Toomey Basildon who was excellent. Upon reading reviews with the issues people have had, I wasn’t reassured. I had a problem with my Cambelt on my 2020 Vauxhall Corsa. Jak took this problem on and made the process really smooth, and was able to get this fixed within the Vauxhall coverage over 4 days. He was lovely to deal with, kept me informed but also saved the jargon and bits in between and just gave me a resolution which is all a customer wants. I would recommend Jak at Vauxhall. Thank you for your efforts on getting me back on the road quickly and safely.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

All good was unable to supply curtsey…

All good was unable to supply curtsey car but was seen on arrival and only 1 hour wait Mia receptionist very informative 👍

April 13, 2026
Unprompted review
Toomey Motor Group - Toomey Chery Basildon logo

Reply from Toomey Motor Group - Toomey Chery Basildon

Hello Jenny,

Thank you for taking the time to share your positive experience with us! We're so happy to hear that our staff, including Mia at Reception, were able to provide a great service and make your visit smooth.

Kind regards, Toomey Chery Basildon.

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