TopFoxx Reviews 

240
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

The sunglasses are worth the price and very good quality, however I have made returns to this company twice and both times was just way too much of a process. Very long process and you have to babysi... See more

Rated 3 out of 5 stars

I was disappointed with these sunglasses. They are very cute and stylish, but they do not block the sun well at all. The lenses are too bright, and I found myself squinting even while wearing them. U... See more

Rated 5 out of 5 stars

My experience could’ve been better in the way of getting updates toward shipping. I would’ve liked an estimate of when my package would arrive. Other than that I love my sunglasses!! The tangle free a... See more

Rated 5 out of 5 stars

These are by far my all time favorite sunglasses. I have 4 pairs and currently have an order for 2 more. My hair never gets tangled! One pair actually became really loose so I contacted customer ser... See more

Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.6

Average

TrustScore 3.5 out of 5

240 reviews

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No recent history of asking for reviews

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3.6

All reviews

(240)

46 reviews in the last 12 months

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Rated 4 out of 5 stars

I absolutely LOVE these glasses

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well.
I currently only have my Bellas, and I get compliments on them every time I wear them. I do love how they look and feel on my face, and they are exactly as advertised that they truly don’t get tangled in my curly hair.
I’m still waiting for my next order. So we will see, but I will also say that the only suboptimal thing is the shipping notifications and updates. I don’t know if it’s because they use Shop for that and whether or not it is a Shop issue, but I am not able to get updates and don’t know necessarily where my glasses are en route. The first order was quick and perfect however. My second order had a delay, and my oversized Bellas glasses are actually on backorder and I was not notified of that, which I would’ve appreciated.
Aside from the shipping update vagueness I would recommend!

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I am so impressed with the the quality…

I am so impressed with the the quality of my sunnies and the company itself. I had an issue with the mail service and my glasses never got delivered. Topfoxx made it right and sent me another pair❤️ They did not have to do that

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Less than that

Less than that. I got a text asking how I feel about my purchase but I have yet to receive my glasses. Been two weeks and no update just on confirmed status. Send me my glasses or a refund please and thx.

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

They’re so lovely & fashionable.

The first day I wore them I got a few compliments 😍 I lovvvve them myself. Such great material & so sturdy. Not like other sunnies that feel cheap. Get yourself a pair or 2 or maybe 3..you won’t regret it! 💖😎

August 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Love everything!

Everything I’ve ever ordered from top fox has been amazing and I get so many compliments. They’re great quality and super fashionable and at an affordable price point - I will continue to order!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my sunnies

I absolutely love my sunnies! I typically buy high end designer glasses, however I saw these & they really match my style! Fast service & they look like what I saw online!

August 5, 2025
Unprompted review
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Rated 1 out of 5 stars

WORST customer service/warranty claim

I would have previously provided a great review HOWEVER, it's not ending that way. One of the pairs I bought from them lost the hardware that holds on the lens. I thought I could just get the part but they said the glasses could be replaced under warranty. I paid a small fee for this, made my selection (since what I was trying to replace was not in stock). I have sent 4 emails asking on status of my replacement and CANNOT EVEN COUNT the number of times I have called them, they have totally ghosted me. I am utterly disappointed and would NEVER recommend this company again.

EDIT: I tried calling again multiple times and could NEVER get a CS rep. I asked a friend to call from her phone and low and behold, they answered RIGHT AWAY. I am certain they were blocking my calls because of caller id. I have asked that someone from mgmt call me, we shall see.

June 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Impeccable customer service

This company is incredible and the customer service is amazing! My sunglasses were sent to the wrong address (my fault) and TopFoxx answered my email immediately about the issue. Granted it was not the company’s negligence but mine. The consumer. They redirected my order and the entire time have been emailing me details and with a personal touch to each correspondence. This is beyond customer service and care for their customers. It’s impeccable!

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Well

Well, its been over a week and I still haven't received mine yet..Hopefully customer service is working on it, they have been in contact so I will update as soon as I can.

July 19, 2025
Unprompted review

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