Toptal Reviews 2,301

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, highlighting the exceptional quality of the talent provided. Many people appreciate the smooth and efficient service, noting the positive user experience and the high quality of work delivered. The customer service is frequently described as excellent, with many reviewers feeling well-supported throughout their engagements. However, some customers also noted issues with accountability for promises made during the sales process, finding that the reality of delivery sometimes differed. A few other people also felt that the system for tracking hours was not transparent, and some disagreed with the claim that all developers were top-tier.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, expertise,... See more

Service

Clients share positive opinions on service, highlighting that it is a game-changer for businesses by... See more

User experience

Reviewers mention positive feedback about user experience. Customers frequently highlight the platform's... See more

Quality

Consumers consistently express high satisfaction with the quality of services and talent. Many reviewers... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Toptal really makes life easy for talent. When you get a job notification, it already includes a solid description and an estimate of the client's needs. If you're invited to apply, you get a bonus he... See more

Company replied

Rated 5 out of 5 stars

We have had a wonderful experience with our developer Syed Muhammad Azmat Shah whom we hired through Toptal. We are currently still working with him. His is outstanding and more than willing to addres... See more

Company replied

Rated 5 out of 5 stars

Toptal has been, hands down, the best developer service I’ve worked with. The entire experience is as involved—or as hands‑off—as you want it to be, which makes it incredibly flexible for any workfl... See more

Company replied

Rated 5 out of 5 stars

The TopTal team did a great job of understanding our needs and coming up with the right structure for our team building. The matching process was quick and straightforward. We are working with Ali, wh... See more

Company replied


Company details

  1. #3 of 29 best companies in Recruitment Service
  2. #10 of 21 best companies in Business and IT Consulting Agency
  3. #3 of 17 best companies in Human Resource Consulting

Written by the company

Toptal is the world’s largest fully remote workforce, powered by a global network of more than 20,000 highly vetted professionals in technology, design, finance, marketing, and strategic consulting. Only the top 3% of applicants are accepted into our network. Founded in 2010, Toptal has been trusted by more than 30,000 clients, from the Fortune 500 to cutting-edge startups. We provide a variety of services to drive businesses forward, from on-demand talent and teams to complete end-to-end solutions. For more information, please visit www.toptal.com.

Toptal

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Working with Toptal was a gamechanger…

Working with Toptal was a gamechanger for our business. As a startup eCommerce brand operating on a tight budget, we found that traditional website designers and marketing agencies were priced far beyond what made sense at our stage and often misaligned with the needs of fast-moving, lean operations. Toptal bridged that gap perfectly by giving us access to top-tier talent who delivered truly professional, high-end results without the bloated costs. The quality of both the web design and marketing execution exceeded expectations, and the flexibility to scale resources as needed made a huge difference. Simply put, they allowed us to compete at a level we otherwise couldn’t have afforded, and we couldn’t be happier with the outcome.

April 27, 2026
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Rated 5 out of 5 stars

Unbelievable 6 years with Toptal

This company gives me opportunity to work for top companies from all over the world for 6 years already. I have earned a lot and I am really grateful. Besides that I have met many talented professionals and I really appreciate my connections.

April 28, 2026
Unprompted review
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Rated 5 out of 5 stars

The right place to hire a professional

The platform is well designed and easy to use. This allowed me to access and chose competent professionals. Throughout the process the platform allowed me to keep control of the budget allocated for the service

April 28, 2026
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Rated 1 out of 5 stars

Failed Sites & Irresponsible Developers

I have used Toptal 2 times and both times I have had issues with developers either not completing the project or causing my site to fail. I would not recommend this service to anyone serious about their web presence.

April 15, 2026
Unprompted review
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Reply from Toptal

We’d like to better understand the issues you encountered and review them internally. If you’re open to it, please feel free to share your contact details or reach out to us directly at support@toptal.com so we can look into this further and continue improving our processes.

Rated 5 out of 5 stars

Best outsourcing/freelancing platform

The best freelancing/outsourcing platform I worked with. They have interesting, challenging projects for talents with very helpful matchers and a support team. Always on time with payments, and I have had a really good experience working with them. I'm proud to be a Toptal-er for more than 4 years now.

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Matched with a senior product designer within a day. Their customer service is excellent and so is their talent. I would definitely use them again.

April 21, 2026
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Rated 5 out of 5 stars

Great team,more collaboration ahead

The TopTal team did a great job of understanding our needs and coming up with the right structure for our team building. The matching process was quick and straightforward. We are working with Ali, who has great experience, but also shares our passion for the work. This has made him a valuable team member in a short amount of time. I am looking foward to working with TopTal and likely Ali, on our next project.

April 20, 2026
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Rated 5 out of 5 stars

Toptal saved my time in hiring and…

Toptal saved my time in hiring and screening a candidate. For startup, the candidate's competency and quality are important, and I do see that in the deliverables.

February 15, 2026
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Reply from Toptal

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Rated 5 out of 5 stars

Toptal feedback

Great communication, expertise and Greg Amiel was absolutely fantastic in providing direction. Ken Hoffman we can't say enough about. He went all in with the software development and put engineering professionalism and know-how and took our product to a level we didn't anticipate.

December 1, 2025
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Reply from Toptal

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Rated 5 out of 5 stars

Toptal was a great experience!

Toptal was a great experience compared to other platforms like Upwork, etc. Their team responded quickly to our inquiry, listened to our needs and helped us form a solid profile of the talent we needed. We didn't have to fit into a specific box to post the job and we felt heard and understood in the issue we were facing. They connected us with an excellent consultant who had exactly the right skillset. He did wonderful work guiding us through the project while still working relatively autonomously to get the work done. We will definitely return to Toptal the next time we need assistance like this.

April 22, 2026
Unprompted review
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Reply from Toptal

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Rated 4 out of 5 stars

Great for finding quality contractors

I used Toptal for a number of technical short term roles and overall it was a good experience. The talent had the required technical skills and worked effectively to augment the current team. One thing to keep in mind is that there is a buyout fee associated to hiring any candidates introduced through Toptal. It's fair given that it's similar to what you'd expect finding talent from an outside agency but it's an important consideration, especially if you are in a position to go from contract to full time hire.

April 21, 2026
Unprompted review
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Reply from Toptal

Thank you for your valued feedback.

Rated 5 out of 5 stars

High quality

High quality. Integrated perspective

April 21, 2026
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Reply from Toptal

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Rated 5 out of 5 stars

I had an opportunity to work with the…

I had an opportunity to work with the top clients on some very interesting and demanding projects. Best thing for us contractors is that we only have to focus on work and leave all the administrative tasks to Toptal. That really helps in focusing on what we are best at.

April 1, 2026
Unprompted review
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Reply from Toptal

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Rated 5 out of 5 stars

Toptal really makes life easy for talents

Toptal really makes life easy for talent. When you get a job notification, it already includes a solid description and an estimate of the client's needs. If you're invited to apply, you get a bonus head start on landing the role. They’re upfront about the pay, so you never have to talk money with the client, you just get paid on time.

April 20, 2026
Unprompted review
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Reply from Toptal

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Rated 5 out of 5 stars

Top-notch freelancing platform

I've been on the platform for over 10 years as both a developer and designer and I've never had the need to try other platforms. The matching process is high-level and the projects are high-level, too. And all of the in-between (contracts, payment, etc.) is taken care of and smooth, so you can focus on the stuff you do best.

April 17, 2026
Unprompted review
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Reply from Toptal

Thank you for sharing your feedback!

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