The website is very simple and I remember how to use it straight away: my recipient's detailed are saved for the next transfer. It's very fast to give me the exchange rate and the money goes very qui... See more
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About TorFX
Written by the company
Find out how much you could save on your currency transfers.
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Contact info
PZ360, TR18 4DZ, Penzance, United Kingdom
- +44 1736 335250
- info@torfx.com
- www.torfx.com
Replied to 100% of negative reviews
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Hannah is excellent and listened…
Hannah is excellent and listened patiently to me and understood the things I wanted to achieve with my transfer and gave me some good information. She has helped me multiple times over the last few months and has always been able to explain procedures in a way that we can understand and achieve our goals.
Massive improvements since I last used…
Massive improvements since I last used this service affording me more features and flexibility. Moreover transaction latency has decreased significantly; best in class
Safe and Trustworthy Company
Chris Clements is my personal account manager at TorFX and I felt I was in safe hands with him from the start. He is very patient and concise in explaining everything to me and was always on the end of the phone or promptly responding to my emails to make sure all transactions run smoothly. Chris is always very calm and courteous, nothing seems too much for him, he is extremely efficient and very easy to work with. I would recommend him to anyone as well as TorFX as a company to work with, it is safe, reliable and trustworthy.
Ally Phillips at TorFX has been excellent
Ally Phillips at TorFX has been excellent to liaise with. She is knowledgeable, helpful and makes the process effortless. I hav completed a number of exchanges transactions with her for years and will be calling her again at the end the year for another transfer. Thanks Ally!
From start to finish my experience with…
From start to finish my experience with Ally from Tor FX was excellent. She helps out in every way and makes it all stress free . I would highly recommend Ally and Tor FX .
Great service as always
Great service as always, special mention for Luke who personally handled the transaction.
Easy to register and use
Easy to register and use. Good exchange rates and fast efficient transaction
Offers a great service and a helping hand through a dedicated account manager
After selling our apartment in Tenerife I had a need to use a currency transfer service and after doing a little investigation I chose TorFX. I'm so glad I did. When it comes to transferring money from another country it's not something you do everyday and there is always that worry in the back of your mind 'what happens if it goes wrong'. Well I didn't have to worry. I was allocated a great account manager 'Ally Phillips' and whilst the process is relatively simple to do yourself - I had the added assistance of Ally walking me through the process. I've used the service on about 5 occasions as I wanted to ensure I transferred my money obtaining the best exchange rates. The app allows you to track exchange rates and set notifications. I have no hesitation in recommending TorFX.
Fantastic company with great rates and…
Fantastic company with great rates and speedy transfers, exactly what I was looking for
Great rates ,great service.
Great rates ,great service.
Highly recommended!
Chris Clemens provides an excellent…
Chris Clemens provides an excellent service and is extremely efficient . Highly professional and friendly to communicate with . Thank you Chris for years of support .
Very professional and efficient.
Very efficient and overall an excellent experience
Great customer service - well done Nikola.P
Made several enquiries about costs & transfers & even though I was not even a customer, I got first class customer service from Nikola. Absolutely superb. It was timely & accurate & really helpful. I ended up opening an account. And I've recommended a neighbour who wants to do a transfer. And my son too!!!
First class service every time
Dealing with Ally is always friendly but businesslike. She always responds very quickly to emails/messages. I am likely to continue using Tor as long as I need currency exchange
I just wanted to express my thanks to…
I just wanted to express my thanks to Adam Solomon for the excellent professional level of service he has and continues to offer me. Adam is always there to assist at a moments notice with any query and nothing is too much trouble. It really makes my task a pleasure. Highly recommended. Phillip C
Excellent service and fast transaction with very good rate
Chris the aaaigned account manager was excellent. Responded very quickly even on Saturday and did a test transaction first. The main transaction was fast and the money was in my account with an hour or so. Would highly recommend and will use again without doubt.
Extremely good service
To use the TorFX website to make money transfers is quick and easy. I have no doubts that the transaction will be correct as there are confirmation emails at each stage. I find their rates extremely competitive and can be “locked in” if a particular transaction needs several transfers to complete. If I do have a problem or question my Personal Account Manager, Adam Solomon, is so friendly and helpful it is unreal!
I would certainly recommend TorFX.
Excellent Service
I have been using TorFX since 2022 for many transactions of various amounts. Tom Trevorrow has always provided a professional, personable and efficient service. Transactions are reliable and the FX rates are competitive.
I wouldn't hesitate to recommend TorFX.
Great Personal Service…
Adam Solomon has been our Personal Account Manager for a number of years transferring funds from UK to Australia on a reasonably regular basis. Every transaction has been carried out on a highly professional and helpful basis ensuring trouble free and successful transactions. As Torfx clients we are delighted with the efficient, friendly service he provided for us, and look forward to continuing the relationship over coming years.
Many years of excellent customer service!
I have enjoyed excellent customer service from TorFX, particularly Tom Trevorrow, for many years! Always very efficient and careful, patient and communicative. Highly recommend Tom and this service as I've relied on them for all my international transfers.
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