I must tell everyone about the wonderful experience I had when I bought my Atco petrol lawnmower from Torne Valley at Tickhill. The price was very competitive and the staff were very good in offe... See more
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Great experience again i bought a robot mower and Torne Valley went above and beyond. They called me the day after id ordered it and told me it was ready to pick up. And they had charged it and loaded... See more
Bought a Stihl Robotic Lawnmower last year. Biggest asset to my property that I have ever purchased, however I had an issue with it 2 weeks ago, called Torne Valley & spoke to Mark who looks after the... See more
Company replied
I ordered a Stihl grass trimmer on 3rd May. I was dismayed at the delivery price of £16.75 but since I placed the order in the evening I couldn't query it. They charged delivery as a 'large' item (12... See more
Company details
Information provided by various external sources
With over 26,000 lines of stock from over 300 suppliers, we can supply everything from a garden tractor to a nail! Including garden machinery, garden supplies, clothing, household goods, electrical items, power tools, hand tools, equine supplies, pet food, pest control and more.
Contact info
Bawtry Road, DN11 9EX, Doncaster, United Kingdom
- 01302756000
- sales@tornevalley.co.uk
- www.tornevalley.co.uk
4.6
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Good Service
August 31, 2022
Reply from Torne Valley
Thank you Patrick, we are pleased to hear you were happy with the level of service provided.
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Reply from Torne Valley
We are happy to hear we provided you with a great online shopping experience Ruth. Thank you for your valuable feedback.
Reply from Torne Valley
Thank you Geoff, for your great feedback on your positive click and collect shopping experience with us. We look forward to welcoming you again!
Prompt service and delivery of order on…
Prompt service and delivery of order on the day requested.
August 18, 2022
Reply from Torne Valley
Thank you for taking time to leave positive feedback on your recent online shopping experience with us.
This is where automated systems fail
This is where automated systems fail. You took an order for an item which was out-of-stock, Then cancelled and refunded. Then you ask me to review the service. Someone needs to get real.
August 16, 2022
Reply from Torne Valley
Hi Bill,
Thank you for your review regarding your recent order online.
We do apologise once again for any inconvenience caused regarding your order, of which we were unable to fulfill on this occasion.
Unfortunately review emails are automatically scheduled, however we appreciate your feedback regarding this.
We hope in the future you are able to experience a more positive shopping experience with us.
Kind regards,
Torne Valley
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Excellent product and customer service
August 15, 2022
Reply from Torne Valley
Thank you Sunita, for your kind feedback, we are happy to hear you were pleased with your purchase and our customer service. Have a great week.
Came same days as ordered good service
August 14, 2022
Reply from Torne Valley
Thank you for your great feedback regarding your positive in-store shopping experience. We look forward to welcoming you again!
Very good price and friendly service
August 13, 2022
Reply from Torne Valley
Thank you Trevor for taking time to leave comments on your recent shopping experience with us. We are pleased to hear you were happy with our price and customer service.
Reply from Torne Valley
Thank you Jackie for feedback on your positive shopping experience.
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Reply from Torne Valley
Thank you Dave for leaving comments on your
recent shopping experience. We are pleased you found shopping with us easy and were happy with our pricing.
Reply from Torne Valley
Thank you Gill for your positive comments, we are pleased to hear you were impressed with our service and great prices.
Easy transaction
Easy transaction, item arrived as promptly as promised. Shipping costs for smaller items are quite high but the listing prices are low, so it works out about average.
July 22, 2022
Reply from Torne Valley
Thank you Amy, for taking time to leave feedback on your recent online shopping experience. :)
Pleasure to deal with
Pleasure to deal with. Good communication and fast delivery.
Very happy with the Stihl leaf blower and vacuum .
Would shop again.
July 18, 2022
Reply from Torne Valley
Thank you Kerry for leaving feedback on your positive online shopping experience with us. We are very pleased to hear you were happy with our level of service, quick delivery and product!
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A catalogue of incorrect online…
A catalogue of incorrect online communications, Product great
July 17, 2022
Reply from Torne Valley
Hello Stephen,
Thank you for taking time to leave feedback on your recent purchase. We do apologise for the inconvenience caused and are extremely disappointed we were unable to provide our usual level of service. We do hope you enjoy your purchase and hope to welcome you again in the future and provide you with a more positive shopping experience.
Kind regards,
Torne Valley
Bought a Stihl lawnmower from them
Bought a Stihl lawnmower from them . Excellent service from Gillian, she was very helpful and professional, a credit to the company. Very good price for the product and accessories.
July 12, 2022
Unprompted review
Reply from Torne Valley
Thank you Stephen for your taking time to leave valuable feedback on your recent lawn mower purchase. We are extremely pleased to hear a member of staff provided a high level of customer service and we will pass on the kind comments.
We hope you enjoy your purchase and Torne Valley look forward to welcoming you again!
Dog Food
I found it easy to order and delivery was quick, i will certainly order again in the future.
July 9, 2022
Reply from Torne Valley
Thank you Alice for providing positive feedback on your recent online purchase, we are happy to hear you found ordering online easy to use and were impressed by our fast delivery service!
First time I’ve traded with this firm
First time I’ve traded with this firm. I’m impressed, no problems, will no doubt trade with them again.
July 5, 2022
Reply from Torne Valley
Thank you John for taking time to leave valuable feedback on your recent online purchase.
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Excellent service
All though you didn’t have the curtains we wanted your service was excellent and had a refund straight away the lady who phoned me was extremely helpful and polite excellent service it’s just a shame we couldn’t have brought the curtains from you we wouldn’t hesitate to recommend you and we look forward to buying other products from you thank you
July 3, 2022
Reply from Torne Valley
Thank you for your feedback regarding your recent online purchase. We are disappointed we were unable to fulfill your order for the curtains on this occasion, but hope we can welcome you back in the future. We are happy to hear one of our team members provided a great level of customer service and we are pleased to hear you would recommend us to others.
Reply from Torne Valley
Thank you Adana for your feedback :)
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