Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Kärtner Ring 5-7, Top 304-306, 1010, Vienna, Austria
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
With special thanks to Nicole for listening and thoroughly investigating my near disaster experience with one of their "supposedly" trusted operator partner. She made possible the immediate approval and smooth transfer of my booking to one of their legitimate partners. Really grateful for that and Tourradar only proved that they can very well be trusted to help should isolated problems occur with their operators.
Always good sales available and easy to view trips.

Reply from TourRadar
I had a tour cancelled and wanted to switch my booking to another tour. Andre was very helpful in making that happen! Thanks!

Reply from TourRadar
Booking process is seamless and fast. Representatives are prompt and efficient at answering any questions.

Reply from TourRadar
we engaged Acorn for our 9 day trip to Bhutan, I was able to provide some input into the itinerary, the responses by email was excellent. Mr Karma organised our visas and our internal flights making the process stress-free
The cost of the tour was all inclusive with the hotel accommodation showcasing the best of Bhutanese culture and service. We selected a private tour with a guide and a driver.
Our tour guide Tashi was knowledgeable in respect to Bhutan and Buddhism every question was answered.
Our driver Moon was a careful and courteous driver my husband and I felt safe at all times even through mountain as passes on skinny roads.
The itinerary ensured that we were climatized by the time we engaged in the hike to the Tiger Mountain
If you're going to Bhutan put Acorn travel agency, Tashi and Moon as a must if you want to be assured of a safe and happy trip exploring Bhutan

Reply from TourRadar
Excellent support from Joyce at World Tours/TourRadar to help customize our visit to the Sossusvlei sand dunes in Namibia - thank you!

Reply from TourRadar
Easy to use, has better filtering of tours than other sites. Good deals easy to use.

Reply from TourRadar
Everything is right at your fingertips. The registration is easy and the itinerary is available in full or summary form. The tour operator was very prompt with answering my questions.

Reply from TourRadar
This is a once-in-a-lifetime experience. The scenery is beautiful, the dogs are adorable, and the mushing trip is well organized. I thoroughly enjoyed it. Prepare for physically demanding mushing because it's not (what I wrongly thought) a relaxed run on a sled. Keeping one's balance is key. I enjoyed learning how to take care of the dogs, and I was lucky to see the northern lights. Pack thick socks, layers, and a headlight.

Reply from TourRadar
The team was responsive and very helpful throughout the process. Although there were a few errors in the initial quotation, these were promptly corrected before I made the down payment. That said, the itinerary was quite confusing and did not fully align with what was originally presented, which caused some inconvenience.

Reply from TourRadar
It was a straightforward and well explained process.

Reply from TourRadar
I was a bit nervous when I had to wait for confirmation instead of instantly booking, but I received a plethora of information once the booking was confirmed and it was confirmed in less than a day.

Reply from TourRadar
The website was easy to use and the communication from MacKenzie has been outstanding. I love booking a tour with no surprises!

Reply from TourRadar
I trust Tourradar to share the best tours at competitive prices. The website is very user friendly and booking a tour is fast and simple. It is my go to website for tours and I always recommend it to family and friends

Reply from TourRadar
Easy to use and see prices and dates available
Love the interactive map showing tour and each town description.

Reply from TourRadar
The booking was easy to make. Before I booked, I communicated with the agency and they were very quick to respond.

Reply from TourRadar
This is my 5th time booking a trip with Tourradar and as always they provided fantastic customer service. Dhairya and Ihara were very friendly, informative and extremely helpful. Thanks to them I was able to book a last minute trip at a great price with G Adventures. So excited to visit Central America next week! Thank you Tourradar and G Adventures.

Reply from TourRadar

Reply from TourRadar
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.