TourRadar Reviews 

10,214
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for being easy, smooth, and efficient, often highlighting its clear layout and straightforward nature. People frequently commend the staff for their helpfulness, friendliness, and patience, noting their dedication to custom-fitting tours and providing excellent service. Reviewers also appreciate the prompt and timely responses from staff, ensuring their questions and concerns are addressed quickly. However, some customers noted issues with tour operators, mentioning poorly organized trips or services not delivered as booked. A few also found customer support difficult to reach or perceived as unhelpful when problems arose.

What people talk about most

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and... See more

Staff

Customers had positive experiences with staff, consistently describing them as responsive, helpful, and... See more

User experience

Users describe positive interactions with user experience, consistently finding the booking process easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and prompt... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out booking process very informative about what is and isn’t included which is very important to avoid those on the day shocks. Overall hope the experience of the tour is as pleasing as th... See more

Company replied

Rated 5 out of 5 stars

We booked a bespoke tour for 2 as one of us uses a manual wheelchair. Amit our agency contact was very good and patient in accommodating our various requests and timetable. If the tour is as good a... See more

Company replied

Rated 5 out of 5 stars

I had the opportunity to visit Northern India including the Taj Mahal. My driver was excellent. His name was Pradeep Singh. He was very patient and did his best to find the cleanest washroom while... See more

Company replied

Rated 5 out of 5 stars

Easy to book. Greatest difficulty I had was so many options of tours. Being Able to connect to actual tour operators is a bonus unlike some other websites. Tour radar operators also go to talk abou... See more

Company replied


Company details

  1. Travel Aggregator
  2. Bus Tour Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Tour Agency

About TourRadar

Written by the company

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(10,214)

1,329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Immediate Assistance in Time of Need

With special thanks to Nicole for listening and thoroughly investigating my near disaster experience with one of their "supposedly" trusted operator partner. She made possible the immediate approval and smooth transfer of my booking to one of their legitimate partners. Really grateful for that and Tourradar only proved that they can very well be trusted to help should isolated problems occur with their operators.

April 11, 2026
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Rated 5 out of 5 stars

Always good sales available and easy to…

Always good sales available and easy to view trips.

April 8, 2026
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Reply from TourRadar

Hi Heather, thanks for sharing your experience! It’s wonderful to hear you found it easy to view trips and take advantage of our sales. With 50,000+ organized adventures on TourRadar, there’s always something exciting waiting.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Switched to a different tour

I had a tour cancelled and wanted to switch my booking to another tour. Andre was very helpful in making that happen! Thanks!

April 9, 2026
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Reply from TourRadar

Hi Chris P, we appreciate you sharing your experience! We understand that cancellations can be disruptive, and it’s great to hear our agent helped make the transition seamless. At TourRadar, our Travel Experts work hard to ensure you can easily explore alternatives across our largest selection of multi-day organized adventures.
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Booking process is seamless and fast

Booking process is seamless and fast. Representatives are prompt and efficient at answering any questions.

April 8, 2026
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Reply from TourRadar

Thank you Ines for your kind words! We’re thrilled you found the booking process seamless and our Travel Experts prompt and efficient. At TourRadar, we connect you to 50,000+ organized adventures worldwide. We can’t wait to help plan your next trip!
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Wonderful experience with Acorn exploring Bhutan

we engaged Acorn for our 9 day trip to Bhutan, I was able to provide some input into the itinerary, the responses by email was excellent. Mr Karma organised our visas and our internal flights making the process stress-free
The cost of the tour was all inclusive with the hotel accommodation showcasing the best of Bhutanese culture and service. We selected a private tour with a guide and a driver.
Our tour guide Tashi was knowledgeable in respect to Bhutan and Buddhism every question was answered.
Our driver Moon was a careful and courteous driver my husband and I felt safe at all times even through mountain as passes on skinny roads.
The itinerary ensured that we were climatized by the time we engaged in the hike to the Tiger Mountain
If you're going to Bhutan put Acorn travel agency, Tashi and Moon as a must if you want to be assured of a safe and happy trip exploring Bhutan

March 31, 2026
Unprompted review
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Reply from TourRadar

Thank you Ann for your wonderful and detailed review! We’re delighted you enjoyed a seamless experience exploring Bhutan with Acorn and our Travel Experts. With 2,500+ trusted operators on TourRadar, it’s great to see such memorable, well-organized adventures come to life.
Happy Travels, The TourRadar Team

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Rated 5 out of 5 stars

Excellent support from Joyce at World…

Excellent support from Joyce at World Tours/TourRadar to help customize our visit to the Sossusvlei sand dunes in Namibia - thank you!

April 9, 2026
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Reply from TourRadar

Hi Dave, thank you for sharing your experience! It’s wonderful to hear Joyce provided excellent support for your Namibia trip. With 24/7 assistance from our Travel Experts, TourRadar makes planning unique adventures simple and stress-free.
Happy Travels, The TourRadar Team

Rated 5 out of 5 stars

Excellent service

April 9, 2026
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Reply from TourRadar

Thank you for your review, Robert! We’re glad you experienced excellent service with TourRadar. As the largest online selection of multi-day organized adventures, we’re excited to help you discover your next trip.
Best regards, The TourRadar Team

Rated 5 out of 5 stars

Easy to use

Easy to use, has better filtering of tours than other sites. Good deals easy to use.

April 9, 2026
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Reply from TourRadar

Thank you Stephen! We’re delighted you found great deals and an easy booking experience with helpful filters. TourRadar’s largest selection of multi-day organized adventures makes planning your perfect trip effortless.
Kind regards, The TourRadar Team

Rated 5 out of 5 stars

Everything is right at your fingertips

Everything is right at your fingertips. The registration is easy and the itinerary is available in full or summary form. The tour operator was very prompt with answering my questions.

April 8, 2026
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Reply from TourRadar

Hi Walter, thank you for your review! It’s wonderful to hear the registration and itinerary features worked smoothly, and that your operator responded quickly. With 24/7 support from our Travel Experts, TourRadar is always here to help.
Happy Travels, The TourRadar Team

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Rated 5 out of 5 stars

A Dream Come True

This is a once-in-a-lifetime experience. The scenery is beautiful, the dogs are adorable, and the mushing trip is well organized. I thoroughly enjoyed it. Prepare for physically demanding mushing because it's not (what I wrongly thought) a relaxed run on a sled. Keeping one's balance is key. I enjoyed learning how to take care of the dogs, and I was lucky to see the northern lights. Pack thick socks, layers, and a headlight.

March 21, 2026
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Reply from TourRadar

Thank you for sharing your incredible experience Diana! We’re thrilled you enjoyed this unique adventure, from mushing to spotting the northern lights. With TourRadar’s 2,500+ trusted operators, unforgettable, well-organized trips like this are easy to find.
Happy Travels, The TourRadar Team

Rated 4 out of 5 stars

Great!

The team was responsive and very helpful throughout the process. Although there were a few errors in the initial quotation, these were promptly corrected before I made the down payment. That said, the itinerary was quite confusing and did not fully align with what was originally presented, which caused some inconvenience.

April 8, 2026
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Reply from TourRadar

Hi Mildred, we appreciate your review!

We understand how important accurate pricing is, and we’re pleased our Travel Experts resolved everything promptly. With TourRadar’s Best Price Guarantee, we strive to provide clarity and confidence when booking your next adventure.

Kind regards,
The TourRadar Team

Rated 5 out of 5 stars

It was a straightforward and well…

It was a straightforward and well explained process.

April 8, 2026
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Reply from TourRadar

Thank you for sharing your experience, John!

We’re happy the process was clear and efficient. TourRadar’s Travel Experts work hard to deliver a hassle-free experience, backed by our Best Price Guarantee. We look forward to helping you explore again!

Kind regards,
The TourRadar Team

Rated 4 out of 5 stars

I was a bit nervous when I had to wait…

I was a bit nervous when I had to wait for confirmation instead of instantly booking, but I received a plethora of information once the booking was confirmed and it was confirmed in less than a day.

April 7, 2026
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Reply from TourRadar

Hi Lisa, we appreciate you sharing your experience!

We understand the anticipation while waiting for confirmation, and it’s great to hear everything came through quickly with plenty of helpful details. Our Travel Experts provide 24/7 support to keep you informed every step of the way. Hope to see you on another adventure soon!

Happy Travels,
The TourRadar Team

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Rated 5 out of 5 stars

Great Exprience with Booking

The website was easy to use and the communication from MacKenzie has been outstanding. I love booking a tour with no surprises!

April 7, 2026
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Reply from TourRadar

Thank you for your kind words, Jim!

We’re glad you enjoyed a seamless booking experience and outstanding communication from our Travel Experts. With access to 2,500+ adventure operators, TourRadar makes it easy to book the perfect tour with confidence.

Best regards,
The TourRadar Team

Rated 5 out of 5 stars

The place for all your tour needs

I trust Tourradar to share the best tours at competitive prices. The website is very user friendly and booking a tour is fast and simple. It is my go to website for tours and I always recommend it to family and friends

April 7, 2026
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Reply from TourRadar

Thank you, Helen, for your wonderful review!

We’re thrilled TourRadar is your go-to for finding trusted tours at competitive prices. With our Best Price Guarantee and support from our Travel Experts, we’re excited to keep helping you plan more amazing adventures.

Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars

Easy to Manage

Easy to use and see prices and dates available
Love the interactive map showing tour and each town description.

April 7, 2026
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Reply from TourRadar

Hi Lynette, thanks for sharing your experience!

It’s great to hear you enjoyed the simple booking process, clear pricing, and interactive map features. TourRadar’s Adventure Details Page is designed to make planning seamless, and our Travel Experts are always here to support your next trip.

Kind regards,
The TourRadar Team

Rated 5 out of 5 stars

Easy booking and quick response

The booking was easy to make. Before I booked, I communicated with the agency and they were very quick to respond.

April 6, 2026
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Reply from TourRadar

Thank you Enos & Sylvie for your kind words!

We’re delighted our Travel Experts could provide quick responses and make your booking easy. As an organized adventure platform with 50,000+ trips, we’re here whenever you’re ready for your next journey.

Happy Travels,
The TourRadar Team

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Rated 5 out of 5 stars

Another top notch experience with Tourradar

This is my 5th time booking a trip with Tourradar and as always they provided fantastic customer service. Dhairya and Ihara were very friendly, informative and extremely helpful. Thanks to them I was able to book a last minute trip at a great price with G Adventures. So excited to visit Central America next week! Thank you Tourradar and G Adventures.

April 3, 2026
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Reply from TourRadar

Thank you Herman for your continued trust in TourRadar!

It’s amazing to hear this was your 5th booking and that Dhairya and Ihara provided such fantastic support. With our Best Price Guarantee, we’re thrilled you secured a great deal—have an incredible time in Central America!

Happy Travels,
The TourRadar Team

Rated 5 out of 5 stars
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Reply from TourRadar

Thank you Yolanda for your wonderful feedback!

We’re so happy to hear you received great support while making your reservation. Our Travel Experts are here 24/7 to make booking easy and stress-free. We can’t wait to help with your next adventure!

Kind regards,
The TourRadar Team

Rated 5 out of 5 stars

It was easy to book through the Tour…

It was easy to book through the Tour Radar app .

April 4, 2026
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Reply from TourRadar

Thank you for your kind words, Chai Eng Loo!

We’re glad the TourRadar app made booking smooth and convenient. As the largest online selection of multi-day organized adventures, we’re here to help you explore the world with ease.

Best regards,
The TourRadar Team

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